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Bologna Marconi Airport Passenger Reviews and Traveller Reports

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Customer Review scoring : Bologna Marconi Airport
6.7 out of 10  6.7 out of 10
15 reviews

 



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BOLOGNA MARCONI AIRPORT customer review :  1 July 2013 by J Howell    (UK)

Rating : 0/10

Queuing

Cleanliness

Facilities

Recommended

We were due to catch a flight at 10.25am on Sat 29 June 2013. The queue to check in the Easyjet flight was lengthy but nothing to compare to the queue for passport control. There was no proper queue so passengers were joining the line from all directions. There were only 2 customs officers checking passports which they scrutinised in considerable detail. At 10am we were nowhere near the front of the queue and there was no representative from Easy Jet to assist. We were all stressed that we would miss our flight. Eventually an indistinct announcement told Easyjet passengers to move to the front of the queue, which we all tried to do. This was not popular with other passengers. We boarded the flight 5 minutes late. A horrible experience.



BOLOGNA MARCONI AIRPORT customer review :  5 November 2012 by J Reddy    (Luxembourg)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Totally misleading information on the departure screens. Arrived by taxi at the airport from Bologna Train Station (15 euros for 4 people), only to read that Ryanair's flights have to be checked in, in the East terminal. That is 10 minutes walk away at a fast pace, or wait for a small yellow novelty train shuttle. Only to discover that passengers with just hand luggage need not check in here first and can go directly to the departure gates. The message on the departure lounge screens should say, Only passengers with luggage to be checked in, should go to the East terminal. Imagine this journey on a wet night with luggage, a pram and a toddler in tow?



BOLOGNA MARCONI AIRPORT customer review :  31 August 2012 by S Curfs    (Luxembourg)

Rating : 4/10

Queuing

Cleanliness

Facilities

Recommended

This airport is being upgraded but in the meantime is quite run down. Check-in area with large queues, check- in staff not nice at all. Lounge has a dedicated security lane which is nice, and the guy responsible for the bar in the lounge is very nice! Limited shopping possibilities. Boarding process as chaotic as can be, bussed to the airplanes which is not very nice if there's no air-conditioning in 40 degrees sun. All-in-all not my favourite airport.



BOLOGNA MARCONI AIRPORT customer review :  16 May 2012 by Peter Cullen    (UK)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

No major complaints, this is an efficient and convenient airport. Queues for immigration, check-in and security all less than 2 minutes and luggage retrieval about 5 minutes. Having read previous comments we took taxis to and from the city centre - about €15 each way which, for four people, is very reasonable. One slight gripe, the coffee was not hot - but this seems to be the way it is in Bologna.



Bologna Marconi Airport customer review :  17 June 2010 by A Caltabiano   (Italy)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Bologna Marconi My experience has always been below average of previous comments. Long queues at check in. Toilets / WC are insufficient: very few and very small, dirty at any time of the day and used by people as smoking rooms. Arrival area is particularly unwelcoming. Price of the Aerobus to/from city centre is high, related to the distance; frequency anyway very good.


Bologna Marconi Airport customer review : 26 May 2010 by Paul Harvey

Customer Rating : 4/5

4 Star Rating

From landing to being on the airport bus to town (5 euro) took only 10 mins. A very clean and easy to use airport. the bus took about 20 mins into town and went to the centre of town first before heading north to the station (convenient if you are staying in the town centre). An easy airport and a pleasure to use.


BOLOGNA MARCONI AIRPORT review : 21 November 2009 : by S Bott

Customer Rating : 5/5

5 Star Rating

A very good airport in all respects, and very easy to reach from the A14 autostrada. The airport is small and not overcrowded, and layout means that it is easy to navigate. Security and passport checks are efficient : when departing, the Schengen and non-Schengen gates are separated - to access the non-Schengen gates, one has to pass through a passport control booth, which is quick to get through. Baggage reclaim is extremely quick: I spent only 10 minutes between getting off the flight and exiting the airport.


BOLOGNA MARCONI AIRPORT review : 15 November 2009 : by F Dellera

Customer Rating : 4/5

4 Star Rating

Arrived from FRA, baggage delivery was quick and efficient, I strongly appreciated the police kiosk inside the airport taking care of troublemakers or drunk passengers that sometimes bother other people. This airport really needs a better layout for the outdoor bus terminal, which gets a bit cramped when an entire aircraft needs to get into the city asap.


BOLOGNA MARCONI AIRPORT review : 8 November 2009 : by A Sahakyan

Customer Rating : 3/5

3 Star Rating

Arrived from London Gatwick (LGW) with BA direct flight. There was no air bridge and passengers had to take a shuttle bus to the terminal. Because of arriving from a non-Schengen country, I had to pass through passport control. The Italian border official was surprisingly quick and efficient, and 15 min later all the passengers were already in the luggage area. I had to wait for almost 45 mins to collect my luggage and in fact it was the only flight at that moment with 50-60 passengers only! The airport is small and tidy. Upon arrival, one can see a queue of authorized taxis waiting for passengers. A short ride from the airport to Bologna would cost EUR 15-20.


BOLOGNA MARCONI AIRPORT review : 18 April 2009 : by Barry Byrne

Customer Rating : 3/5

3 Star Rating

In many respects a small pleasant airport. Unusually now, it has rather more amenities groundside than it has airside. A large bookshop, with a small selection of foreign language books, food shops and catering facilities. Catering facilities airside are very limited, if you want something substantial have it before you pass security. Check in was slow, for no obvious reason, but pleasant but many carriers have check in machines here, so many passengers might avoid this problem. Security queues, despite the limited flights, were particularly slow, but seemed to speed up later as perhaps more scanners opened up. Not a place to push your luck on clearing security in a hurry, however. Beyond security there are few amenities, shops geared to high end ladies interests, newsagent and what was a very expensive "duty free". Wine here was as expensive as it was on the hotel menu the night before, and at least one perfume was 50% dearer than in the airport at home. Although the aircraft parked 10m from the gate, we were still bussed all the way. That was after a long time penned up and standing in the bus, one easy way to reduce carbon emissions - let us walk! There was a spontanious outburst of derisory cheers when we eventually arrived at the plane. Bologna has an excellent, and frequent, public bus serving downtown, including the railway station.


Bologna Marconi Airport by F Cremonini

4 February 2008   Customer Rating : 4 Star Rating

The airport environment is nice and facilities appropriate for its traffic - approximately 4.5 million pax/year. It still misses loading bridges to get to the aircraft - it will be a major improvement to be realised ASAP.

Bologna Marconi Airport by A O'Connor

20 June 2007   Customer Rating : 2 Star Rating

They have updated the terminal but check in appalling. 1 assistant checking in a plane of 160 people. Eventually a second desk opened but it took me 1 hour and 40 minutes to get checked in. Would have come close to missing my flight had it not been delayed by half an hour. No book or newspaper shop beyond passport control for non-Schengen departures and only one place to buy water etc which had a huge queue. Won't be using BLQ again.

Bologna Marconi Airport by Joaquín Nogales-Gonzalez

10 April 2007   Customer Rating : n/a

BLQ is a convenient airport for the region. The convenient airport shuttle runs every 15 minutes to the city centre and train station. The journey takes about 20 minutes. For some reason, BLQ does NOT have left luggage facilities, so I was forced to leave my bags at the train station.

Bologna Marconi Airport by Daniel Mori

18 March 2006

A wonderful airport. Small and convenient, it is served by most European flag carriers. Both the terminal and the runway have recently been upgraded in expectation of future expansion. Before that happens, passengers can enjoy an efficient, under exploited facility. Connection to the city of Bologna is provided by a cheap shuttle that runs frequently to the train station. Without a doubt, BLQ is among the best airports in Italy.


Bologna Marconi Airport by Federico Muscogiuri

19 July 2004

Small airport. Not many amenities but efficient and well linked to the city centre by a cheap and frequent bus service. A larger duty free shop and jetbridges would be a most welcome addition. Other than that it's ok for a city the size of Bologna.




 


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