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Customer Review scoring : Bujumbura Airport
4 out of 10  4 out of 10
2 reviews

 



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Bujumbura Airport customer review :  29 October 2013 by A Sharma    (UK)

Rating : 5/10

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Cleanliness

Facilities

Recommended

The most basic airport I have been to. Having been brought up in Burundi and been travelling there and back to the UK over several years, I think this airport has gone downhill. Many years ago, this was an exciting airport. People could see you off from the observation balcony, but gone are the days! My dad wasn't even allowed into the airport to see me off. Airport staff will make your life hell just to say your last good byes to family. My Kenya Airways flight to Nairobi was slightly delayed coming into the airport due to a power cut! I have never experienced anything like it! My arrival into the airport was just as bad with airport staff wanting to open all bags and wanting bribes in order to keep things. Thank god my family had airport entry passes which meant we weren't left short changed. In all honesty I would still recommend as it's just a crazy yet brilliant experience!



Bujumbura Airport customer review :  16 December 2010 by D Stanley (UK)

Customer Rating :  2/5

2 Star Rating   

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Cleanliness

  

Facilities

This is a very basic and small airport. Facilities are limited. Most parts of the airport are covered, but are not air conditioned, relying on natural ventilation. Mosquitoes could be a problem at some times. Fortunately, there are not too many staff hassling for your money. baggage reclaim was reasonably efficient. No real problems departing. Again there are very limited facilities. There are a couple of shops selling the usual tourist fare and expensive bottles of alcohol. The bar/café is not bad, but is overpriced - $5 for a simple snack. The business lounge is nothing more than a room with a TV.











 


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