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Birmingham-Shuttlesworth Airport Passenger Reviews and Traveller Reports

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Customer Review scoring : Birmingham-Shuttlesworth Airport
4 out of 10  4 out of 10
3 reviews

 



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Birmingham-Shuttlesworth Airport customer review :  14 September 2013 by T Dokland    (USA)

Rating : 6/10

Queuing

Cleanliness

Facilities

Recommended

Recent Improvements have made this small airport quite reasonable. There are a few dining and shopping options, and the area is fairly large and pleasant. They still play terrible elevator music. Free internet is a bonus. The airport is conveniently located to the city, but there is no public transportation available. Parking is $12/day, bit it is often difficult to find a spot.



Birmingham-Shuttlesworth Airport customer review :  27 June 2013 by L Brown    (USA)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

The airport has been and still under going renovations. The issues with no food past security have been fixed. The wait times are typically very short. Security can become long on Monday mornings, but typically it is very quick as well. Walking distances to and from gates as well as to and from parking/car rental are rather short. There are no 1-2 miles walks to gates, or otherwise. The biggest issue with the airport is the quality of staff at food outlets, but that is not much different at a lot of airports. Overall it is a very good midsize airport.



Birmingham-Shuttlesworth Airport customer review :  5 November 2010 by J Eduardo   (USA)

Customer Rating :  2/5

2 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Poor airport overall. Limited food choices once past security. You are stuck with pizza or sandwiches, no real sit down restaurants. Many of the food places close very early and start cleaning up the foods even earlier, so you are out of luck if you get there too late. Only shops are Hudsons. I have been in smaller airports with much better facilities. Not very clean, bathrooms were untidy and common area were just plain dirty, benches with food spilled on them that sat for the entire 3 hours I waited for my flight. Not an airport I would ever want to be stuck in for an extended period.











 


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