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Belgrade Nikola Tesla Airport
3.0 Star Rating: Fair
35 reviews

 



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Belgrade Nikola Tesla Airport customer review :  8 August 2014 by A Jan    (Australia)

Rating : 8/10

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Recommended

As Belgrade airport is coming into growth they are making an effort to improve and provide the same level of service that travelers expect in places like Singapore and Dubai. The airport was very quiet, clean and well sign- posted in multiple languages, our language did not take long (10-15 min) and the process through customs/immigration etc was very quick (we did arrive at 6am) the airport was very quiet and open planned. There seemed to be only one shop open at that early time. Arriving was smooth and effortless for those on the flight that I arrived on. Once through the gates there are many taxi drivers awaiting you, the airport itself is very easy to navigate as it not that big when compared to Sydney or Abu Dhabi. The departure process seemed very hassle free, the staff are friendly and helpful throughout the whole process, the business class lounge is similar to all other destinations that I have been in and the facilities are in the process of being improved.



Belgrade Nikola Tesla Airport customer review :  11 May 2014 by Peter Thackray    (UK)

Rating : 9/10

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Recommended

Arrived from Zurich with Swiss and landed at a gate. A short walk through the terminal (mixing with the outgoing passengers) and the Passport Control which quickly processed passengers with EU or Local Passports despite not actually being a member of the European Union. Good sized Baggage Reclaim and quick delivery of bags. Out past the usual Red/Green Channel and into the Arrivals which is at one end of the building. Note there is a small Bank just beyond the Customs before the doors to the outside Arrivals Hall so you can change money before getting caught up in the Arrivals Hall. Check-in is at the other end. Building updated in the last few years and is well signed in Serbian and English. There are the usual booths for Rental Cars and the like available. A Desk by the exit allows the "booking" of a taxi to specific destinations and fixed prices. The actual official taxis are outside across the drop-off road area. There are a lot of people offering taxi services within the terminal building. Check-in for return flights pretty smooth, with Passport Control upstairs and Security Scanning at the individual gates. A reasonable selection of Duty Free shops and cafe airside. NB Serbian currency is a "closed" one so you must change back any money before going through passport control as everything is then priced in Euros and whilst they will take Serb Dinars there is nowhere to exchange them. Reasonable announcements about flights and short distances to walk to each gate. Note that some of the Departure/Arrival Screens don't have enough space to show all the flights as each code-share has its own line so one flight can fill half a screen.



Belgrade Nikola Tesla Airport customer review :  22 April 2014 by A Milossavlyevich    (Cyprus)

Rating : 9/10

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Recommended

Belgrade is now a busy transit airport in South Eastern Europe. The change has been massive for the last couple of years, especially since the start of operations of Air Serbia. The airport is clean, functional and rather well organized. The obvious downsides would be: lack of a smoking room (especially for transit passengers, people smoking in the toilets), absence of a post-office that was closed some years ago, the rude security personnel at the gates and the ventilation or a/c not working properly - it easily gets too hot within the gates and air-side of the terminal. Besides that, it is a very good airport to travel to/from.



Belgrade Nikola Tesla Airport customer review :  14 April 2014 by Peter Watson    (UK)

Rating : 10/10

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Recommended

Nice and clean airport. Efficient. Changed rapidly last couple of years. Lot of new things added and opened. For sure best airport in this part of Europe.



Belgrade Nikola Tesla Airport customer review :  8 January 2014 by C Negus    (Switzerland)

Rating : 0/10

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Recommended

After a cancelled flight on Christmas eve, which was only announced after 90 mins of delay, without any in-between info - we were left stranded in the transit area for the night. Requests for a food voucher or a transit visa were treated with a shrug and a no. They only address you in Serbian and if you answer in English they continue in Serbian. The words 'Please' or 'Thank you' are missing from their vocabulary. It appears that the Air Serbia and Belgrade airport police are trying to show each other who is the boss all to the detriment of passengers. My advice: avoid.



Belgrade Nikola Tesla Airport customer review :  27 March 2013 by A Milossavlyevich    (Turkey)

Rating : 7/10

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Recommended

BEG has changed a lot in the last couple of years. Check-in highly efficient, security checks expeditious. Staff professional and courteous, even friendly. The airport looks clean and spacious. Same on arrival, luggage arriving quickly. For transportation to the city go to the departures floor for the bus 72. The only serious objection would be the absence of a smoking room and more recently of a post office (that was closed for unknown reasons). I would gladly use BEG again.



Belgrade Nikola Tesla Airport customer review :  7 February 2013 by Uros Stanojevic    (USA)

Rating : 8/10

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Recommended

The airport is very improved in comparison to last time. Last time I there was August 2012, and now in January 2013. It can be said that the airport has a modern look. Certain parts of the airport are still under construction but it works perfectly.



Belgrade Nikola Tesla Airport customer review :  14 October 2012 by N Radojevic    (Russia)

Rating : 9/10

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Recommended

At arrival passport control and luggage delivery doesn't take longer than 10-15 minutes. Compact airport with easy to follow signage and layout. At departure level check in counters well staffed and provide quick and efficient service. Duty free shops are to be avoided since liquor and cosmetics items cost more than in city stores. A1 to A6 gates recently renewed and look very bright and modern. New reconstructed Business lounge is very spacious and provides a good selection of local / import beverages and a well stocked hot buffet is a nice touch. The transit area needs improvement and relocation since it is hidden away from general terminal traffic. Overall good improvements made; the current facility looks much brighter and better than what it 4-5 years ago!



Belgrade Nikola Tesla Airport customer review :  27 January 2012 by A Milossavlyevich    (Serbia)

Rating : 3/10

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Recommended

Clean and well-organised airport, though the definitive downside being the excessive security measures. For a frequent traveller, only at BEG do I have things confiscated almost every time I fly, with not one of the agents or airport staff willing to find a solution. Last time I had 2kg of honey thrown away, as it was considered as a dangerous substance by security staff. Just because of those attitudes and the hefty passenger taxes (20 EUR per ticket) I'll avoid flying out of Belgrade in the future.



Belgrade Nikola Tesla Airport customer review :  11 January 2012 by R Ristic    (USA)

Rating : 8/10

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Recommended

The airport check-in has greatly improved and the process is quick. The airport does need new restrooms in arrival area. This is not a luxury airport, it is simple and basic. Taxis try to take advantage of travelers in all airports so upon arrival, just call for a taxi to meet you outside.



Belgrade Nikola Tesla Airport customer review :  11 September 2011 by P Courtine   (UK)

Customer Rating :  3/5

3 Star Rating   

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Arrived from Luton. Long queue at immigration and a long wait for luggage to arrive. Had plenty of time to browse the leaflets at the tourist information desk while waiting. In order to get to the city centre, I took public bus number 72, which leaves from the upper level of the terminal and only costs 120 Din.


Belgrade Nikola Tesla Airport customer review :  25 August 2011 by Ivan Markovic   (Canada)

Customer Rating :  1/5

4 Star Rating   

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Flight cancelled due to technical problem, employees barely helped, customer service wasn't good. It was +40 outside and the air conditioner did not work in the airport. I went in search of a bottle of water and walked for mile across the airport but all stores were closed and there were no facilities around. Facilities and shops are poor for a long wait.


Belgrade Nikola Tesla Airport customer review :  22 May 2011 by Bill Hansen   (Japan)

Customer Rating :  4/5

4 Star Rating   

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Clean and well-designed airport. It does show age here and there, but overall is well- maintained and convenient on both departure and arrival. Passport control did not take long, luggage arrived extremely quickly, but to be fair it seems only two flights had arrived simultaneously at that time (including mine). On departure check in was very quick, gate easy to find. the only definite improvement that could've made things better would be either enlarging the waiting area in front of the gate or adding some facilities such as vending machine. There was a 2nd (and visibly less strict) security check at the entrace to the boarding gate waiting area, which probably can be abolished and the waiting area joined to the main terminal area. Aircraft arrival/departure taxi times are very short since the airfield has a relatively simple layout.


Belgrade Nikola Tesla Airport customer review :  15 August 2010 by Natasa Kostic   (Australia)

Customer Rating :  2/5

2 Star Rating   

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I find it very disturbing that after a long flight the first thing you see is the very grumpy face of the passport checking officer, who cannot even be bothered to say hello. As far as departures go, if you do not have a few euros to slip into the officers hand, you are not going to get far. I understand that there is not enough funds to make the airport up to the European standards, but a smile and good customer service will get you much further.


Belgrade Nikola Tesla Airport customer review : 8 January 2010 by Dejan Petrovic

Customer Rating : 3/5

3 Star Rating

Belgrade Nikola Tesla Airport is getting better, slowly but surely. Recent positive changes I noticed are that smoking is banned throughout the terminals, except small designated area airside, near gate A5, if I remember. Also I saw some WIFI points airside as well. More and more shops are added day by day, but lack of proper decent restaurant is obvious, thou they recently opened a self service one near A4, which seems really nice. Departure terminal 2 and arrival hall look spacious, bright and modern. What needs urgent renovation are transfer desk and airside paths and waiting rooms all the way from A1-A8, as they were used even during the renovation process, thus look really worn and do not match the rest of the renovated terminal 2.


Belgrade Nikola Tesla Airport customer review : 21 December 2009 by Brandon Sumpter

Customer Rating : 4/5

4 Star Rating

I have used Belgrade Nikola Tesla Airport three times so far and satisfied with it. Maybe my expectations were low to start with but the airport is clean, spacious (for its size), and the staff is friendly. What I dont like is lack of a real restaurant with the real menu. From what I understand they are planing further expansion and adding more 'activities'.


Belgrade Nikola Tesla Airport customer review : 17 November 2009 by S Obrenovic

Customer Rating : 3/5

3 Star Rating

Having no other Intl airport, I arrive and depart through Belgrade Nikola Tesla Airport (Nikola Tesla Intl. Airport). I would restrict my comments to taxis. It is way too bad even for us Serbs, and I can only imagine how it is for foreigners. many times, while waiting for a friend to pick me, I had to guide a foreigner through the process to avoid being ripped off by semi-legal taxi drivers. To avoid being ripped off, for foreigners it is maybe the best to either have someone pick you, or to call national taxi to pick you as soon as you land, so that they can arrive from the city by the time you pick your baggage.


Belgrade Nikola Tesla Airport customer review : 27 June 2009 by Dragan Grujic

Customer Rating : 3/5

3 Star Rating

Totally agree with M Scott, but would like to add that annoying thing is that coffee shop did not accept Euros, only Serbian Dinar - still can't believe I couldn't buy newspapers airside. The good thing is kids room where kids can play and leather lounges are very confortable.


Belgrade Nikola Tesla Airport customer review : 6 May 2009 : by M Scott

Customer Rating : 2/5

2 Star Rating

The airport looks modern and clean but its facilities are very poor, particularly airside. There is nowhere to buy a newspaper or magazine, few places to eat, and even fewer places to sit. Perhaps it's an attempt to make you spend time in the duty-free shops, which are well- stocked but charge rip-off prices for everything (two or three times what a supermarket in the UK would charge). Smoking is permitted in the terminal building and it can be difficult to find a place to sit or eat that is not smoky. Public transport to and from the city is limited to a single bus once an hour (on the hour, taking about 40 minutes, in each direction). My advice would be to check in online where possible and spend as little time in this aiport as you can.


Belgrade Nikola Tesla Airport customer review : 18 November 2008 : by Alex Inacio

Customer Rating : 3/5

3 Star Rating

Used the airport this morning on BA to Heathrow. The main gripe I had was the lack of an airside currency exchange counter. There is an exchange on the ground floor by the check-in desks and one upstairs in the Raffiesen Bank by passport control, but I decided to keep my local currency for a bit of shopping on the other side of immigration. However there is only an automatic exchange machine which wasn't working. The lady at the information desk agreed that it doesn't make sense not to have one airside. I think the duty free shop does accept Euros but the smaller shops and the cafes do not. The other main omission was no proper restaurant facilities. There were a number of cafes which served sandwiches, cakes and other snacks but no "restaurant". Aside from those points, it was an acceptable airport for its type.


Belgrade Nikola Tesla Airport customer review : 9 November 2008 : by Mathias Schaefer

Customer Rating : 4/5

4 Star Rating

I was in Belgrade in October. The airport is very clean and staff very friendly. It's a little bit small, but there is a very good bus connection to the city. Also there are enough taxi cars and you can rent a car, too. I wish this airport will be expanded.


Belgrade Nikola Tesla Airport by Doug Raynes

28 May 2008   Customer Rating : 2 Star Rating

Smart, modern looking airport but poor facilities for shopping, eating and drinking. What's more, many of the shops were closed - and this in the middle of the day. My advice is not to go to departures too early and certainly do not go to the gate (and security) until the last minute or you will be stuck in a drab room with little seating and no facilities at all. You need to get rid of Serbian currency before leaving the country because you can't get it exchanged outside Serbia but there are no exchange facilities at the airport! Presumably this is to ensure that people spend any excess money at the airport.

Belgrade Nikola Tesla Airport by B Patel

17 February 2008   Customer Rating : 3 Star Rating

I use Belgrade Nikola Tesla Airport from time-to-time. I am pleased about the new minibus service that takes passengers to major hotels in the city (Hyatt, Continental and Slavia). Duty Free shopping has improved but is still not up to the standards of its counterparts in Prague and Budapest, a new fashion store, Serbian souvenir store, and expanded duty free store are currently on offer to passengers. However, ground and immigration staff still need to improve on customer service and must give away their old mentality of having coffee breaks every hour. Despite the improvements, I will only award it with 3 stars.

Belgrade Nikola Tesla Airport by Francesco Lulli

15 February 2008   Customer Rating : 3 Star Rating

I used Belgrade Nikola Tesla Airport for the first time since my last visit in 2004. The arrival hall and the whole airside area haven't changed much, but the new departure terminal (which is actually an extension to the old building) is nice. I have never had a problem with Serbian immigration, and also this time it was totally painless and fast. What I did not like were the illegal cab drivers lurking around the arrival hall and the bus stop outside, I had a hard time getting rid of them while waiting for the Jat bus; this seems to be a problem only on the lower level when you exit customs, if you walk one floor up to the main taxi line things seem much improved; I think the airport management should definitely do something to solve the cab mafia issue permanently.


Belgrade Nikola Tesla Airport by Morten Jørgensen

22 January 2007   Customer Rating : n/a

Airport is looking better now after reconstruction, but smoking should be restricted on smoking areas, signs "NO SMOKING" should be more visible. Airport staff need to learn more about service and polite passenger handling, especially passport control stuff. Area is missing some quality restaurants and more tax free shops. Time table for bus connections to the town Belgrade and other major cities should be available on web site as well as at information desk.

Belgrade Nikola Tesla Airport by Martin Faulkner
21 December 2006

After experiencing a 6-hour delay here recently on a flight to LHR with British Airways (incoming flight forced to turn back en route due to technical fault, followed by a changeover to a different machine), I have mixed experiences of Belgrade Nikola Tesla Airport. The recent renovation has clearly worked wonders, at least compared with previous reviews; the seats are reasonably comfortable, food and drink is available to an adequate extent and the air is even fairly breathable compared with the rest of Serbia (at least until you get within 100 metres of one of the designated smoking areas); on the other hand, the thoroughly intimidating security and passport control staff will make you feel guilty for having even the slightest scrap of local currency left on you by the time you're airside, and if you do suffer an extensive delay then you can expect to endure the Serbian concept of "information" - i.e. repeatedly extending the ETA of the incoming plane, then claiming that the estimated departure is in fact the time "at which more information will be provided", said information turning out to be that... more information will be provided in an hour's time. By the end of it all I felt not only thoroughly drained, but thoroughly sorry for the BA representative, an efficient young man who was clearly only trying to do his best in an all-encompassing fug of misinformation and customer anger. Nevertheless, I can't help thinking that better complimentary food/drink could have been provided than at the optimistically named "Boeing" café, where a dry sandwich swiftly imported from landside and a soft drink were supposed to sustain us for a quarter of a day. Needless to say, obtaining a Serbian beer at BA's expense was out of the question despite the fact that the decidedly passable local brew actually cost less than the Coca-Cola the overworked chef-cum-waiter had been authorised to dole out en masse. Still, as extensive delays go, one of the more uneventful I've experienced - which I think serves as roundabout praise for the new airport!

Belgrade Nikola Tesla Airport by Christian Claussen
11 September 2006

The airport is now almost up-to-date in both arrival and departure hall. Looks spacious and modern. Note - if you wish to exchange money there is place to do this in the arrival hall - you must take the escalator up to departure hall. JAT airport bus leaves to city centre every hour - ie 20.00, 21.00.

Belgrade Nikola Tesla Airport by Stevan Bulat
10 June 2006

Newly remodeled international terminal is functional and being used for the past 3 weeks and it looks great. It is clean, spacious and has modern monitors placed above check in lines and elsewhere. There are quite a few souvenir shops past the passport control to choose from with some interesting Serbian souvenirs. Prices are higher than in the city but affordable for tourists and that is to be expected of any airport shop. Everyone I dealt with was professional and I am glad to see the improvements. The air plane museum is a worthwhile stop only about 500m from the airport and while the building is showing its age it does house some rare planes to be seen.

Belgrade Nikola Tesla Airport by Christian Claussen
2 December 2005

Travelled through late summer; apparently under construction - but did not see any kind of activity. Picked the wrong taxi driver to city - bad guy of course despite wearing an official looking badge. One week later I arrived from Montenegro and went straight to the curb outside and picked a taxi which was unloading passengers - no problem (just make sure they blue sign on the roof with a 4 digit no). Flying out of Belgrade the change office quoted a very bad price for the rest of my dinars, so I chose to keep them. Few options for shopping duty free - saw several closed of shops, some still displaying articles!

Belgrade Airport  by R Rasmussen
1 September 2005

The international terminal is still in construction, so the old domestic terminal is used. Everything went smooth, both arrival and departure. No hassle. Extra plus for sufficient smokers sections. Tax free shops with very few articles.

Belgrade Airport  by Ben Lai

2 November 2004

I was in Belgrade Nikola Tesla Airport 15 and 18th of Oct. I saw no improvement made highlighted by the others in the report. Sad looking airport, poor service at the business lounge, custom officials that try hard to get "something" out of you. The only highlight is the air museum 500m away from the airport. If you are a aircraft freak especially Soviet models, that's will be a heaven for you. Otherwise the best thing about Belgrade Nikola Tesla Airport is flight out of it.

Belgrade Airport  by Stephen Lin

21 October 2004

Belgrade Nikola Tesla Airport is currently modernising but it is reasonably good at the moment, new airlines like Tunisair, Snowflake and Uzbekistan Airways have opened up routes to there. It is supposed to turn into the logistic centre for the Balkans and it is the largest airport in the Balkans (ex. Athens).

Belgrade Airport  by D Radic

7 May 2004

So - what have happened with the update of International part of the terminal building? It is obviously still ongoing process that causes horrible feeling in this gloomy airport! Not to mention the amount of smoke inhaled in that sad-looking bar on the first floor.

Belgrade Airport  by Dejan Markovic

8 December  2003

Belgrade Nikola Tesla Airport is undergoing heavy expansion and reconstruction works which are scheduled to be finished by May 2004. Because of this, the International Terminal has been closed, and all passengers have been re-routed to the Domestic Terminal which was 'adapted' to handle International traffic. This was done in a less than perfect way, which makes the airport look really bad. First off all, the Domestic terminal was built in the early 60s, and has never undergone works to 'update it'. It is much smaller than the International counterpart (built in the early 80s) which expands on three floors. Hopefully, when the airport re-opens in late spring, thing will go much smoother. In the meantime, airport officilas should display some 'Sorry for the inconvenience' and explanation signs.

Belgrade Airport  by Ian Ackermann

20 September  2003

Belgrade Nikola Tesla Airport is a true time warp - it's like a small journey back to 1960's (behind the iron curtain!). The airport facilities are poor and not well maintained, there is only one overpriced restaurant, duty free shops are not well stocked (i.e. no malt whiskeys and no Marlboros!), and there is no internet connection available. If you couple this with the fact that it is one of the most disorganized airports I have ever seen in my life (only 3 check-in counters for ALL Yugoslav Airlines international flights, with almost no distinction between business class and economy class check in, then one can only imagine what kind of a mess it was) and with very rude staff, makes it one of the worst airport experiences I ever had. If you ever travel there, make sure that there is someone waiting for you, because taxis available there will rip you off. Do not even think about buses, because they look like they had leased them from a museum. However, I must say that some things are improving, and I hope that they will finally put their act together and make it comparable with other Central European airports.

Belgrade Airport  by Luka Popovic

28 July 2003

Belgrade Nikola Tesla Airport is a small airport. From 1990 to 2000 the country was in terrible condition as well as the airport. But now it is turning in to a world airport. On level one of the airport as well as on level number two there are duty frees and shops. The ground staff is very friendly. I just hope the airport expends even more.



 


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