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Customer Review scoring : Baneasa Airport
2 out of 10  2 out of 10
4 reviews

 



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Baneasa Airport customer review :  18 August 2011 by A Wild   (UK)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Returned from a short break in Romania. On arrival you are forced to queue in a small, hot, dirty room to pass through security. You walk into the baggage collection which consists of a small room with the smallest conveyor belt of any airport I've seen. Once you have retrieved your luggage you walk past a small desk which I think was customs, you are then outside and ready to be hassled by numerous dodgy taxi drivers. When departing from Baneasa ensure you arrive early as the queues are appalling. Our flight had 2 check-in desks, but only one was open. Long queues to get through security before the departure lounge. There are 4 doors onto the runway and 3 or 4 screens which are impossible to read. There is a small shop in the lounge although it doesn't accept Romanian currency. Small cafe and a smoking room that holds 6-8 people standing. Didn't see a cleaner during my 3 hours in the airport and it shows.


Baneasa Airport customer review :  2 September 2010 by N Gagnebin   (France)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

The Airport didn't have someone who could speak English at the information desk. The "info- desk" should really employ someone being able to understand and speak English as most of destinations are outside Romania and the traveling language in Europe is actually English. The Airport has no possibility to buy and stamps, so if you intend to write postcards and buy the stamps at the Airport, forget it. The organisation is quite awful. The 3 queue lines are clearly written but besides having a queue for Crew, the non-EU isn't really useful as all planes leaves for a Eu destination. It's small and the boarding gates are not clearly shown. You must figure out by yourself if the bus you just popped in will actually bring you to the correct plane on the tarmac!


Baneasa Airport customer review :  18 July 2010 by Daniel Nunes   (Romania)

Customer Rating :  1/5

1 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I use this airport quite frequently. The airport has only 2 rooms - One where are located all the waiting places, information booths and about 8 check-ins. The other room, the boarding room is not much bigger, and has 4 gates and no information whatsoever, you just have to figure out for yourself which one is your gate. Overcrowded, filthy and dangerous, due the the large amount of pickpockets.


Baneasa Airport customer review : 15 April 2010 by W Drennan

Customer Rating : 1/5

1 Star Rating

I've been to quite a few airports in my time, but have never experienced anything like the chaos at check-in for the Blue Air flight to London I went on this morning: a completely disordered queuing system, and some sort of computer failure but they weren't doing announcements about what was going on in English although I asked them politely to do so. Also, despite this, it took them ages to get a second line going for the London flight although there were two lines for other destinations. This all resulted in the flight being about an hour and a half late. This airport badly needs modernising (or replacing!).





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