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ATLANTA HARTSFIELD AIRPORT Passenger Reviews |
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ATLANTA HARTSFIELD AIRPORT customer review : 5 August 2008 : by K Morgan
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Customer Rating : 1/5 |  |
I give this airport such a poor rating because it's the only airport I have been to anywhere in the
world where you have to wait for your bags twice if you arrive on an international flight. You have
one wait to get your bags before clearing customs, then after you clear you must give your bags back
and pick them up again at the main baggage claim and this second wait is always much longer than the
initial wait. Considering every other airport in the world is able to figure out a way for you to
only wait one time for your bag I find this totally unacceptable. This airport is basically a big
domestic regional hub and not a true international airport.
ATLANTA HARTSFIELD AIRPORT customer review : 30 June 2008 : by S Srinivasan
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Customer Rating : 4/5 |  |
Recently went through Hartsfield on a day trip from Dallas, and have used this airport a few other
times over the past year or so. I really didn't have an issue with the arrivals/departures area
outside, as I decided to use the MARTA train to get downtown (a great system, by the way - the
station is right outside the terminal door and gets you downtown in 15 minutes). They also appear
to have opened a new security checkpoint at the far end of the terminal, by the American ticket
counters, which didn't have much of a line to it (surprising for 5:45 in the evening). This airport
also doesn't seem to have trouble with ATC delays, unless the weather is acting up, and I've never
had problems transiting despite the airport's monstrous size. On the other hand, I've been stuck in
horrendous security lines on other trips, the main problem being only one checkpoint (apparently now
there's two) for the entire airport in the main terminal. Food choices, especially at the T gates,
are also dismal, though I guess no worse than other airports. Taxi times to/from the gate can
sometimes be a problem, though - and much like DFW, ATL seems to suffer from incompetent ground
crews, who can't seem to get the gates ready by the time a flight arrives.
ATLANTA HARTSFIELD AIRPORT customer review : 30 June 2008 : by Mitchell Baird
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Customer Rating : 4/5 |  |
Yes security is long, but its just a tad worse then at other airports. As a local area resident I
rarely have trouble navigating the airport - a couple of years ago T-gates and baggage were at the
same stop, now they aren't. Here are some tips. first the gate your flight departs will have a
letter and a number in the name. The letter is the concourse that you want to get off at. when you
get off the train look up for signs, usually their is a map at each train station. If your flight
is at the end of the concourse and you begin to feel out of breath, then get onto one of the many
courtesy golf carts that are driving around. And finally the best tip, if you get lost or confused
ask an airline or airport employee as they will gladly direct you to where you would like to go.
ATLANTA HARTSFIELD AIRPORT customer review : 30 May 2008 : by M Schnaufer
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Customer Rating : 4/5 |  |
I recently used Atlanta as a transfer point on my way from Vienna to New Orleans. Immigration was
the breeziest I have experienced for a long time as I only waited 10 minutes. Baggage arrived
without any mentionable waiting time - US customs quick in processing the lined passengers and
recheck of my bags took a moment. On my way back I had to kill eight hours which I spent in
Downtown Atlanta - easily accessable by MARTA subway. Security checks in the main terminal to get
back to concourse E took approximately 15 minutes. Good food choices and well-stocked duty-free
shops. I have seen more exciting airports than Atlanta, but more boring ones as well.
Atlanta Hartsfield Airport review by William Bone
17 March 2008 Customer Rating : 
Its the worst airport and its supposed to be fairly new. When your plane finally lands you drive
around for 30 min for the pilot to find a parking place. I fly Delta a lot and they used to be
better but I think most of the problems I've had weren't necessarily because of the airline but the
airport. The airport is fairly new yet they couldn't get put in moving sidewalks. Good luck if you
get dumped at a far end of the terminal and your next flight is at the other end or usually in
another terminal. Getting between terminals is easy but then getting from one end of a terminal to
another is about 4 miles, or so it seems.
Atlanta Hartsfield Airport review by A Taveira
16 March 2008 Customer Rating : 
I had the horrible experience of going through ATL this month. Departures wasn't so bad, but
Arrivals was horrible. Too much confusion, there are no signs for baggage claims on the trains or
anywhere near the stations, immigration was a mess. I have never seen such a huge line, and I fly
international in and out of JFK and EWR. But what took the cake was security to leave the airport. I
have never seen such a thing in my life. This is the most ridiculous thing I have ever seen in my
entire life. Maybe someone can explain this one to me.
Atlanta Hartsfield Airport review by D Banks
12 March 2008 Customer Rating : 
The set-up and operation of the security entrance is poorly managed. Passengers are divided up into
narrow entry lanes that zig-zag endlessly until you finally reach a x-ray machines. Security
personnel search you over and over again - I was body searched in the exact same sequence four
times. Security guards the rudest I've ever met. The signage is confusing. The trains list A, B, C,
D, E, and T concourses as destinations but not baggage or terminal. I spent quite a while wandering
around trying to figure out how to get out of the terminal. Hotel shuttle buses have to navigate a
narrow lane with lots of diagonal parking spaces. it takes a huge amount of time to get in and out
of the airport via hotel shuttle buses. Outside the security entrance, the food court restaurants
offer a fairly diverse choice of meals at not-too-expensive prices. Once you get past the security
entrance, the prices of food go through the roof. I suspect that these restauranteurs know that you
won't want to exit to the outer lobby for a meal and then go through the security maze again, so
they feel no need to offer any reasonable price meals. I was stuck in Atlanta Airport for over
almost 48 hours because of cancelled flights due to snow emergencies. It was a bad dream that is
taking me a while to recover from. If you value your sanity, avoid Atlanta airport.
Atlanta Hartsfield Airport review by A Bonelli
12 February 2008 Customer Rating : 
The layout is very simple and logical. Yes the concourses are a bit long but not any worse than
airports of its size. You enter in the MIDDLE of the concourse which makes sense. My flight came
into A13 and my connecting flight was C33. Considering Delta gave me a connection time of only 40
minutes I was a bit worried but I made it over to C in about 10 minutes. I also like the
renovations. Much brighter than before and new tiles also makes the place look a bit updated.
Atlanta Hartsfield Airport review by M Bodin
31 January 2008 Customer Rating : 
I have flown through Altlanta's Hartsfield airport for many years. In recent years the aiport has
become overcrowded and chaotic. A recent trip through Hartsfield left me winded as I had to sprint
from concourse B to concourse E when they changed gate. No announcement, no warning, in fact an
announcement about a flight to Peoria had supposedly been changed to gate E35 - but it turned out to
be my flight! In concourse B terminals showed my new gate number E35 - but as I raced (swift walk,
can't run in airports anymore!) through the underground the terminals said my flight was at the
original gate number. When I got to E35 they confirmed that this was the gate for my flight.
Nothing on the display - and 10 minutes later they started boarding. I wonder how many folks got to
spend additional hours waiting for the next flight?
Atlanta Hartsfield Airport review by Justin Cidonia
17 January 2008 Customer Rating : 
It is the worlds busiest airport getting 86.8 million passengers a year. And the recent renovation
looks amazing when compared to what it look liked before. Don't miss the MLK artifacts in Concourse
E. Concourse F is to be located on the east side of the airport Arriving international passengers
whose final destination is Atlanta will be able to retain possession of their baggage as they
proceed to exit the airport through the new entrance. It is expected to open in 2010 at the
earliest. When built, Jackson International Terminal (Concourse F) will have 10 new gates: F1 - F10,
and a new customs facility. The South Gate Complex (name unofficial) is scheduled to be built after
completion of the JIT. This new terminal is planned to have up to 70 gates.
Atlanta Hartsfield Airport review by T Jackson
8 January 2008 Customer Rating : 
As an Atlanta resident, I feel very fortunate to have an airport such as Hartsfield-Jackson minutes
away from my home. As a connecting airport, Atlanta is wonderful. Unlike many of its northern
counterparts (NYC area airports, ORD, DEN, etc.), ATL does not suffer chronic weather delays.
Getting from concourse to concourse is a breeze, using the automated people mover system. Also, the
art exhibit between the T-Gates and Concourse A in the underground walkway is interesting. Not to
mention, there are plenty of dining and shopping choices. Immigration queues (at least for US
residents) tend to be short. As a destination airport, ATL stands for a little improvement. Baggage
claim can be a mess as claim carousels can be jammed with people from a multitude of flights. (Delta
and AirTran are currently updating their baggage systems and carousels - hopefully improvement is
not to far off.) Traffic congestion in the pick-up/dropoff area is awful. The best way to get around
this, however, is to take MARTA (Atlanta's subway/light rail system). The station is located within
the terminal and it can have you in downtown in less than 20 minutes. All in all, this airport is a
great airport. While it may not be the prettiest airport to look at, it is functional and efficient.
Atlanta Hartsfield Airport review by J Baum
4 January 2008 Customer Rating : 
Hartsfield Airport is one of the worst designed and most poorly managed of large airports. Just a
few of anecdotes from recent visits: I arrived on a weekday mid-afternoon from Charlotte hoping to
get picked up and out of the airport before rush hour. But my bags from Continental were late in
getting delivered to the carrousel, where 12 other flights also had bags arriving at the same
places! In addition, no passengers from an international flight which came in an hour earlier had
picked up their bags from the same carrousel because of delays in immigration, so lots of bags were
going piling up and getting knocked off from the overload. No one was there to manage the chaos.
Meanwhile, carrousels on either side of ours were empty. No was in charge. Also, be sure to bring
your cell phone. Airport pay phones don't work! I tried at least 10 of them, running out of coins in
the process, before being kindly directed to a free phone at an obscure service desk. One more
thing: the concourse trains are poorly signed and the announcements reveal very little useful
information. Even locals didn't know what stop to get off for baggage claim, and we scrambled to run
out the doors when we realized that an extra stop had been added recently which was beyond the
baggage claim station. Also, no other large airport I know has arrivals and departures curbs
adjacent to each other, causing chaotic traffic. In short, this airport is a mess.
Atlanta Hartsfield Airport review by J Ludewig
9 November 2007 Customer Rating : 
Came in from FRA to continue to LAX in September. I have been in ATL frequently and though it is one
of the larger airports, it is fairly easy and fast to get around, once you passed immigration. Also
immigration was fairly quick last time, which I have seen worse in the past though. Overall an airport
you do not have to be worried about - unlike Paris CDG.
Atlanta Hartsfield Airport review by G Boisvert
15 August 2007 Customer Rating : 
ORD-ATL-ILM-ATL-ORD, and arrived in Atlanta with a two hour layover and hopes of a relaxed lunch, but
then our gate was changed four times within half an hour. On the outbound segment, we spent more time
on the train between terminals than at the actual gates themselves. When we finally found the right
gate, we found that no less than four flights were leaving from the same gate, and that the gate
agents had no interest in providing us any information about our flight whatsoever - even after our
departure time came and went. Not so bad on the way back, in that they never changed our gate.
However, our flight to O'Hare was boarding next to a flight to Midway, both leaving at the same time.
This led to mass confusion, especially as the gate agents only stated that they were boarding flights
to "Chicago" without saying which flight they were referring to. Finally, after boarding the plane,
we were delayed an hour because we needed more fuel - and the airport refused to send anyone who was
capable of actually loading the fuel (apparently the captain can't do this). Of course, there was no
air conditioning while we waited for the gas pumper to show up. It's a shame, because Delta was
actually a pretty good airline, but the horrors of Atlanta soured the trip. Next time I go to
Wilmington, I'll pay extra to fly via Charlotte on US Air - much less stress, and the flights leave
more or less on time. Avoid this airport like the plague!
Atlanta Hartsfield Airport review by F Chaplin
2 August 2007 Customer Rating : 
Coming from CDG (and going to JAX) we expected the worst (especially
being French!), we had the best. No line at the desk, very easy to find
its way in the airport, the customs were fast, shuttle between the
concourses was very easy to use. The only downside - restaurant staff
are not very pleasant, but the airport has nothing to do with it. Will
use this airport again with pleasure !
Atlanta Hartsfield Airport review by B Reddien
20 June 2007 Customer Rating : 
Logical structure, that can quickly be made out, fast transportation
system between concourses. Guiding to that shuttle through basement in
direction west (A to E) can be improved. Unexpected security recheck
with baggage drop-off after already having received the baggage (should
be clearly announced to prevent passengers from already taking personal
belongings, like knives etc. out of the bags)
Atlanta Hartsfield Airport review by Aaron Rosenweig
29 March 2007 Customer Rating : n/a
The underground train really comes in handy for the long trek from
concourse E to the main terminal. My Bag was already waiting upon my
arrival to the baggage claim. Overall, I prefer this airport much more
compared to Chicago's O'Hare. I wish other airports could learn from
Atlanta's Hartsfield.
Atlanta Hartsfield Airport review by Harvey Geiss
29 March 2007
Heathrow, LAX, JFK, they are all easy to get around in compared to ATL,
and you know why? They all have basic signage that leaves no doubt at
every turn where you are at and where you need to go. Not ATL, it's all
a big guessing game. No adequate signs at the intra-concourse shuttle
either--good luck heading in the right direction and knowing where to
get off at. Ground transportation? Do you need to go to pink, purple or
maybe green or orange for the Hertz bus, just pick a color and maybe you
will end up at the correct Hampton inn--what an absolute disaster and
are any of the city "fathers" interested in fixing the problem? I am
sure there have been numerous complaints. First time having been to
Atlanta and the first 2 hours left a bad taste having had to find my way
out of the airport took that long.
Atlanta Hartsfield Airport review by Tom Everett
24 March 2007
The problem is communication, all phases. What I call the Atlanta
Olympics. Arriving at gate A36 at 9:25 PM with a planned departure from
A12 at 10:15 PM. After landing 15 minutes late, and deplaning you
discover your connecting flight is now boarding at gate E2! Bang the
race is on and you are confronted by scores of people who want to mosey
here and there. Lots of folks from England (on the wrong side of hall),
slowing traffic flow. When I arrived at the gate the door was closed
but was reopened to allow me to board. After sitting, the nurse next to
me was very concerned for my health. I told her it was just the Atlanta
Olympics, normally you get to pick your event but not at Atlanta via
Delta!
Atlanta Hartsfield Airport review by Dyla Baldwin
8 February 2007
As an ATL resident who flies out of Hartsfield-Jackson often, I can
honestly say that the underground train works wonderfully. I see no
need for people movers between a 21 and 41 gate (as an instance) that is
just lazy. As for security, it moves with amazing efficiency (compared
to Phoenix and LAX). As for style, this is the south, so adjust to the
bland airport in progress without being so judgmental.
Atlanta Hartsfield Airport review by Giuseppe Gigliello
1 February 2007
Great airport, I found it so quick and easy. It took me less than 30
minutes to get off my plane landed on time from Seattle, arriving to the
main hall, collecting my belongings and catch the first Shuttle to
Tennessee. On my way back to Italy ATL-LGW-LHR-LIN, having to depart
from Hartsfield-Jackson I experienced the same idea of an extremely well
engineered airport from check-in to gate, made to let you save time.
Great shops at the terminal (Concourse E), very professional and easy-
going staff at the immigration digital check-out, nice choice of food
and comfy seats by the gate. Great airport, indeed.
Atlanta Hartsfield Airport review by Jalaal Elasmar
1 February 2007
One of the best airports in the United States, minus the security areas.
Check-in for any airline is quick, especially when you use the automated
kiosks. Both domestic and international security checkpoints, however,
were not designed for post 9/11, as the entrance to the line starts just
ouside the Atrium (original entrance was a good 200 yards from Atrium).
After passing through security, there should not be any more hassles to
get to your gate. Concourse T starts right after security, and all other
Concourses can be accessed by underground train or moving sidewalks
adjacent to the trains. International Concourse E is the most modern
part of the airport, compared to A B C and D, having spacious seating
areas, and a wide variety of eateries. Return flights domestic are easy
to handle - pretty much going back the way you came. International
arrivals arrive at customs with the same situation as departure
security. Customs agents suspect everybody who steps up to the counter
of felonious acts - after that nightmare, baggage goes through
declarations and rechecked to be sent to the Terminal Carousels - then
another bout with arrival security, and back to the Underground Train.
Otherwise, great airport
Atlanta Hartsfield Airport review by Carlos Morales
27 December 2006
If you travel out of Hartsfield on Monday morning, give yourself at
least 3 hours before your flight. Even though you may have the ability
to go through the Medallion/Platinum line, that line just to get your
passport checked is an hour long. Then you are herded in with the rest
of the thousands of fliers in line. Expect another 45 minutes to an
hour in line while enjoying the screams of loud TSA agents. Return from
International locations is just as bad. Once you go through customs and
immigrations, your bags are re-checked below deck and can take an hour
or more to arrive at the carousel from concourse E. There should be a
way to make local Atlanta passengers be able to leave the terminal and
go directly to the main terminal from Concourse E without having to go
through security again which has turned into another hour line most
Friday evenings. Avoid ATL at all costs Monday and Fridays.
Atlanta Hartsfield Airport review by M Labianca
2 November 2006
I have to go through Atlanta Hartsfield every 3 to 4 weeks. The
experience is always the same: long waiting times through customs,
unfriendly agents throughout the airport, long waiting times for the
baggage and the drop-off (evening being a good idea) of the baggage
before you board the train to the main baggage claim area, does not
work. I have already lost twice me baggage between the drop-off and the
main baggage claim area. The area is absolutely not protected, so until
you finally make it to the baggage claim belts everyone out there could
have walked away with the bags. The only real good thing about ATL is
the MARTA into the City and Buckhead.
Atlanta Hartsfield Airport review by Byron Scott
27 September 2006
Beware of very aggressive TSA security screeners. They actually had
tables before the machines where they were checking the size of your
clear plastic bag of toiletries. I didn't realize that was what they
were doing, so I just sent my bag of toiletries through the machine. It
was called for a bag check, and a very arrogant and officious officer
told me my plastic bag was too big and I could go buy smaller ones. In
hopes of catching an earlier flight, I decided to let him throw most of
my things away. The bag had been just fine at O'Hare when I flew to
Atlanta, however when I mentioned this to the agent, he rudely said,
"two wrongs don't make a right." I wanted to say, "and throwing away my
two ounces of lotion has nothing to do with protecting us from
terrorism," but I refrained. He was very rude and this was completely
unnecessary. Also beware, apparently if there's a breeze somewhere near
Atlanta, there are big ATC delays - many flights delayed on a clear
Friday afternoon.
Atlanta Hartsfield Airport review by Robert Watson
22 September 2006
Atlanta airport is a easy airport to navigate, all international
arrivals arrive at concourse E. I was in the immigration line for only
about 25 minutes, but non-US citizens always have an 45 minute to hour
wait. The underground subway systems connect all concourses T, A, B, C,
D, and E. The layout is basically an linear shape and connecting
flights can be done quickly. Customs lines are short and re-checking
your bags is very simple. After re-checking your bags you must travel to
the basement floor to use the subway system to connect to the rest of
the concourses or the main terminal if Atlanta is your final
destination.
Atlanta Hartsfield Airport review by Erez Har-Tal
16 September 2006
Transitted through Atlanta from Chicago to Tel-Aviv. On the way there a
tight connection due to late departure from Chicago. The only reason I
made it was due to the underground train that connects the concourses.
was able to make the connection from concourse B to E in less then 45
minutes. On the way back, had to clear immigration. Quite a long line
even at 5:45 am, when we landed. We had to pick up our luggage and clear
customs. Recheck is painless. Information about connecting flights
easily available. The security check was very strict. They almost opened
bags for all passengers. I would recommend to have at least 2 hours when
connecting from an international flight through a domestic flight.
Otherwise it will be really tight. Overall impression. A nice laid out
airport much better then O'Hare, however it would be nice to add a
moving walkway in each concourse. It could be quite a hike.
Atlanta Hartsfield Airport review by Andrew Sprancs
6 September 2006
Arrived at ATL as a result of a rebooking - Delta flight to JFK from MAN
cancelled. Not impressed. Bags came on to the carousel in twos and
threes and my flight connection was tight. I understand that Border
Protection personnel have a job to do, so does any law enforcement
officer. Of the five or so on duty I got the most hostile and offensive.
Some of the others were openly friendly to other arrivals!! Connecting
flight at the other end of the airport. The shuttle felt as if it was
being driven by a crazed teenage joyrider [yes - I know it doesn't have
a driver]. Thrown about at every stop! LAX doesn't have a good rep, but
I've never had an experience this bad.
Atlanta Hartsfield Airport review by Paul Chandler
22 August 2006
I flew into Atlanta from London in July and despite all the horror
stories I was through immigration / customs in approximately 1 hour
having been treated politely by the officer concerned. Baggage was
prompt and having found where to return it to Delta for the onward
connecting flight - it was easy to get to the next concourse.
Atlanta Hartsfield Airport review by Sujoy Sanyal
10 July 2006
The best part about the airport is its accessibility. Although passenger
dropoff and pickup can be a quite a hassle compared to other airports,
Hartsfield is very easy to get to via the MARTA rail for anyone going
there from downtown. As for the terminal itself, the layout is one in
which all of the concourses are laid out in a linear fashion, and all
the passengers must enter the concourses at a single point. It was
designed this way for reasons of smooth ground air traffic and also
because of the fact that Atlanta is primarily a connection hub, and thus
most passengers simply switch gates from within the concourse area.
However, when the airport is at its busiest (and this is as busy as it
gets anywhere on earth), it can be a huge hassle to get around. The
underground trains running through the concourse area is extremely
crowded, and the airport has a sense of utilitarian boringness to it,
making it especially ugly. Make sure to get to Atlanta very early, as
simply reaching the gate on a bad day can take around 2 hours, even for
domestic flights. The problem is that the airport presents everything in
heavy doses (lots of baggage carousels, security checkpoints, long lines
- all in one place for everyone), so make sure you're prepared for the
worst.
Atlanta Hartsfield Airport review by Robert Clark
18 May 2006
Huge airport that can get confusing at times. However, I find it well
put together and enough amenities to make it a great place to fly into.
It will be a tight squeeze if your layover is anything less than 1 hour.
Try to get at least a 2 hour layover if your flight brings you to ATL,
otherwise making your flight could be problematic. Overnighters: The
area around the airport is very questionable. In my earlier days when I
made a lot less money I had an overnight layover before a flight into
Panama City Panama. I stayed at the Econo Lodge, which is in a ghetto
type neighborhood, and pretty far from downtown ATL where all the cool
things are.
Atlanta Hartsfield Airport review by Andrew Gibbs
17 January 2006
Atlanta airport is a nightmare to be avoided. The designer clearly
marvelled at efficiency for cargo and aircraft, without much thought for
the impact to passengers. If you arrive at the farthest terminal, you
have to pass through every single other one before you get to the main
concourse where you can get out of there! Hub and spoke design works,
because it minimizes the intra-airport travel time for passengers and
lets you get from A-D as easily as A-B (ATL insists the former journey
be taken A - B - C - D!) I hate it and wish airport designers would be
sentenced to spend a year getting from A-D in their nasty airport
designs!
Atlanta Hartsfield Airport review by Oscar Alarcon
14 December 2005
I was impressed with its huge dimensions, 6 Terminals a subway but it
lacks of organization. For International flights the Immigration was
slow, there were almost 50 desks, but just 4 opened, then you go to
baggage claim, take your luggage and them have to give them again and
get into the subway, arrive to the main terminal, take your baggage
again and leave. The parking lots are a mess, a complete disorder.
Atlanta Hartsfield Airport review by Louis Prestwood
19
August 2005
Air travel from NW Florida to any destination almost always leads to Atlanta Hartsfield via
Delta Airlines. While Delta's flight crews are among the best there is a school with many
vacant seats awaiting Delta's Hartsfield "gate keepers." First course for that school would
be Politeness 101 or how to overcome a built in rude attitude. Other courses recommended:
verbal communicative skills, job knowledge and motivation.
Atlanta Hartsfield Airport review by Kim Shields
15
August 2005
My family live in Georgia, so my English husband and I visit them quite often. The
Atlanta airport is my most dreaded airport. The Customs Officers never fail to be
completely rude and robotic to my poor husband. We get off of the plane at the same
time, enter the same area, yet when he steps into the three designated areas for
Internationals, and I step into the ten designated areas for US Citizens, I know we
have a long wait before seeing each other again. The worst aspect of the airport, is
the design of the baggage claim area. Whilst my husband is going through immigration
etc. his luggage will be circling on the baggage carousels for an unimaginable amount
of time, unclaimed, unguarded, and right next to an entrance/exit door. So any
individual that wishes to walk in from the street, select some luggage and walk right
out will have to face no security or hindrances.
Atlanta Hartsfield Airport review by Stefan Paetow
12
July 2005
International Arrivals has a huge hall for Immigration Control. Yet, for some unknown
reason, only a fifth (if not just a tenth) of that capacity is being used.
International baggage handling is woefully inadequate for the volume of passengers
arriving at ATL, especially when you have three or four international flights
arriving at the same time (as was the case with myself). Immigration (INS) is
courteous when you get to the desk, Customs is absolutely rude and does not treat
your luggage with any respect at all, especially when you ask that sensitive
electronic equipment in luggage be handled carefully.
Atlanta Hartsfield Airport review by Stefan Paetow
12
July 2005
Seating areas in domestic terminals after transferring are small, low-ceilinged, not
particularly very air conditioned, and make life very difficult for tired travellers.
Facilities are woeful. I understand that ATL is trying to bring business to the city
after the Olympics were held there, that the airport is trying to place itself as a
major hub, but if you do, please expand, please renovate, please make it pleasant for
the passengers!
Atlanta Hartsfield Airport review by Richard CRiley
15
June 2005
I live in Atlanta, though originally not from the state. I must say at time things are a bit confusing, but Hartsfield
is trying to keep up with the air traffic demand and an ever-complaining public.
Companies are cutting back which in turn makes for disgruntled workers who emit an attitude or a
careless attitude. Be satisfied that Atlanta HAS an airport , and
lastly, it's one of the world's busiest airports.
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