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Athens Airport
8 out of 10  8 out of 10
59 reviews

 



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ATHENS AIRPORT customer review :  28 October 2014 by J Huang    (Taiwan)

Rating : 3/10

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Recommended

The passport control is fast when arrived (10 PM). The direction to airport train is confusing, and hard to differentiate the track from airport train and suburban train. The passport control staff of departure were undisciplined. The room for tax refunds is small and the staff unfriendly - gave us cash refund, even after we chose credit card refund and ticked on the application form!



ATHENS AIRPORT customer review :  15 August 2014 by M Tossounian    (UK)

Rating : 10/10

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Recommended

Travelling through Athens Airport is a very comfortable and pleasant experience. Check-in areas are clearly marked and easy to locate with polite and efficient staff. Passport control is quick and once airside, you are met with a very good selection of duty free shops of a high standard offering a big selection of goods. The food shops in particular have a plentiful supply of delicious Greek products with very polite and knowledgeable staff. Seating areas in departure lounges are comfortable with plenty of seats, the Business lounges are excellent and there a toilets throughout the airport which are very clean. A great airport.



ATHENS AIRPORT customer review :  15 April 2014 by John Michalakis    (USA)

Rating : 10/10

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Recommended

The staff at the check-in counters and security/immigration were very nice and helpful the bathrooms and facilities were very clean.



ATHENS AIRPORT customer review :  7 March 2014 by Y Golemis    (Germany)

Rating : 10/10

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Recommended

Everything in this airport makes sense. Friendly, spotlessly clean, easy to navigate, efficient, well manned, it's an airport one wants to come back over and over. Perhaps it needs a little refurbishment. It's already 15 years old, it starts showing its age, and operators should think about improving a few things, mainly the general ambience.



ATHENS AIRPORT customer review :  9 January 2014 by John Plevris    (UK)

Rating : 10/10

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Recommended

Recent travel over Christmas period. Clean, efficient airport well organised easy to get through security timely arrival of luggage. Overall a very functional comfortable airport with a generous 60 min free Internet.



ATHENS AIRPORT customer review :  11 September 2013 by William Horn    (USA)

Rating : 9/10

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Recommended

I'm not a frequent international traveler but I've been through several airports in Latin America, Europe and Africa and few of them are as nice or as well run as Eleftherios Venizelos. Arrival, passport control and baggage claim were quick and efficient. Departure is likewise easy to navigate through. The facility is clean, staff has always seemed quite friendly, food service is good and varied. This is not an airport to dread by any means.



ATHENS AIRPORT customer review :  29 June 2013 by M Menon    (Greece)

Rating : 8/10

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Recommended

I have traveled many times from and to Athens. It small compared to other, but its clean, very nice, friendly staff and security. Facilities are good and clean. Immigration check, all the counters everything is absolutely perfect. The only negative aspect I might point out is. The last time I was traveling, I found some beggars begging inside the airport. This is very rare scene, its pity, never experienced it before. I guess they must step up security a bit, to avoid any future problems that can happen due to entry of everybody and anybody inside airport.



ATHENS AIRPORT customer review :  10 June 2013 by Dmitry Kuzin    (Russia)

Rating : 10/10

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Recommended

Very good airport. It is very spacious and bright, there are a lot of check-in counters thus no crowds. The seats in the waiting areas are comfortable and you can enjoy free wi-fi in the terminal. Plenty of Duty Free shops with nice prices. Friendly security. A lot of jet bridges. Baggage always alright. I would definitely recommend ATH to transfer through even with a long stop-over.



ATHENS AIRPORT customer review :  1 June 2013 by Michael Dalton    (Switzerland)

Rating : 10/10

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Recommended

Excellent airport. Fast and friendly security. Lots of check in counters. Lots of seats AR boarding gates. Airport staff friendly and helpful. Lots of good shops. A good place to transit too.



ATHENS AIRPORT customer review :  13 February 2013 by K Dermitzakis    (UK)

Rating : 8/10

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Recommended

I had a really good experience returning from Christmas holiday. Very well organised and clean airport. Spacious lounges and variety of shops. The only thing to flag is they are fairly expensive, compared to London Heathrow for example.



ATHENS AIRPORT customer review :  24 September 2012 by J Tydeman    (UK)

Rating : 9/10

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Recommended

Modern, clean, spacious enough and no queues when we arrived. The arrivals hall is peculiarly deprived of toilets (there are toilets but at either extreme end). Helpful information desk staff (though not all that friendly). This airport is a long drive from the city but the taxi prices are fixed by law which gives a lot of reassurance to tourists.



ATHENS AIRPORT customer review :  17 July 2012 by M Tossounian    (UK)

Rating : 10/10

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Recommended

Arrived at ATH from LHR which is a complete mess in comparison. Had 60 mins transit time for a connection to Mykonos. The arrival area was clean, spacious and bright. Arrived at the departure gate for the connection in plenty of time. No problems at all. Spent a day in Athens for the return flight to LHR so arrived at airport by taxi. Approach roads to airport are in excellent condition with clear and ample signs. Drop off is right outside departures with the Aegean check in area right in front. Check in was quick, efficient and polite. Duty free area is well positioned throughout the departure concourse with plenty of shops and products for sale. It's a bright, clean and professional airport with facilities for all. A pleasure to use it.



ATHENS AIRPORT customer review :  20 June 2012 by J Batterly    (Canada)

Rating : 8/10

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Recommended

I like this airport. It is bright, has good shops, security lines are fast, and there are museum displays that are very interesting. It is easy to get around. Overall a good experience, although I found that some of the bathrooms smelled a bit unpleasant.



ATHENS AIRPORT customer review :  2 May 2012 by D Leston    (UK)

Rating : 8/10

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Recommended

Love the 'new' Athens airport. I hadn't visited the city since the old airport had closed - what a difference. Clean, light, smart building, smiling staff (for the most part), good facilities, which I made the most of, since my return flight was delayed - so I ended up spending 4 hours there. Good connections to the centre of Athens by metro and at only €8 a bargain.



ATHENS AIRPORT customer review :  1 December 2011 by S Vartanyan    (USA)

Rating : 10/10

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Recommended

Access is so easy with either train, bus or metro to the centre, very spacious, not chaotic even during the busy times, quick and hassle free check-in. Additionally, the Sofitel airport nearby is a good option if you have an early flight, it is only a 5 mins walk from the terminal!



ATHENS AIRPORT customer review :  23 November 2011 by Jim Adams    (Canada)

Rating : 10/10

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Recommended

The airport is well designed and clean. It is easy to navigate and you do not have to cover vast distances like some others, ie: FRA. I used it many times the last 6 years and I never left with negative impressions.



ATHENS AIRPORT customer review :  13 September 2011 by Azlan Hashim   (Malaysia)

Customer Rating :  4/5

4 Star Rating   

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Departed early morning out of Athens to Istanbul. The airport was pretty busy but almost all check-in counters were manned and the check-in agents were quite efficient. Immigration and security staff were friendly and smiling.


ATHENS AIRPORT customer review :  28 June 2011 by Paul Huguet   (France)

Customer Rating :  1/5

1 Star Rating   

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I recently departed from Athens and found the airport to be on the lower end of what one would expect of a modern European airport. Security control was a mess and the security staff were not polite at all, trying to make a complaint is very difficult, no manager, no customer service. Passengers largely formed masses rather than lines - airport staff only added to the confusion by barking illogical orders.


ATHENS AIRPORT customer review :  21 April 2011 by S Schonfeld   (Germany)

Customer Rating :  5/5

5 Star Rating   

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Very clean, well signed, spacious, short walking distances, no queues (security took 1 minute), great shops with local products. There is a cafe outside the departures hall, where you can sit and drink your coffee under the sun and very cheap. Good connection with the city with trains, buses and taxis. Staff very polite and helpful.


ATHENS AIRPORT customer review :  13 February 2011 by D Keenan-Bokr   (Germany)

Customer Rating :  4/5

4 Star Rating   

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Passport control and baggage clearance was quick. The Metro is only a few minutes away and costs EUR6 to get into the city. Takes about 45mins. Beware of pickpockets on this Metro especially if it get busy. They work as groups and take advantage of travellers speaking a language that is not Greek. We left our larger suitcase at baggage storage which is in the arrivals hall all the way at the end. It cost us EUR9 for 12 hours. There is a good selection of cafes, a McDonalds and a couple of restaurants which were expensive. Staff were friendly.


ATHENS AIRPORT customer review :  11 November 2010 by K Nielsen   (Denmark)

Customer Rating :  4/5

4 Star Rating   

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A great experience on both arrival and departure. On arrival needed to walk no more than 3 minutes to go to the baggage belts and the first suitcases had already arrived. With a few steps you are outside the arrivals lounge. A few shops and offices there. Taxis and buses to different parts of the city are right outside the arrivals. If you want to use the train you need to walk a bit further. The train station is surprisingly clean, trains new and clean. On departure, check-in fast, airport staff helpful and friendly. Very well signed and information screens everywhere. The only negative is that you have to pay for the baggage trolleys. Good selection of shops, a bit expensive, as in all the airports. Security control was busy that day at 15.00, I needed to queue up for about 7-10 minutes. After security control there are no shops (only some cafes), so if you want shopping, remember to do that before.


ATHENS AIRPORT customer review :  15 September 2010 by T Moxham   (South Korea)

Customer Rating :  4/5

4 Star Rating   

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Used this airport twice over summer. The queues for passport control to leave the country were terrible. Nearly an hour's wait, with people constantly being taken to the front because their flights were boarding. Why do they check people so carefully to leave when countries such as Britain don't even bother with passport control when departing? The terminal was also very hot. Otherwise it was a pleasant experience.


ATHENS AIRPORT customer review :  13 September 2010 by I Nadareishvili   (Georgia)

Customer Rating :  5/5

5 Star Rating   

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I used metro to go to Athens from the airport which was very comfortable and fast, for 6 euros only. To go to the airport from the city I used a metro train to Plaentias station and then changed to Proastiakos subburban train which was almost empty, air conditioned, fast, clean and comfortable. Airport check in was quite fast, in a big bright hall. Many signs showing directions to gates, passport control, toilets and all other necessary information. There are a lot of shops with souvenirs, music CDs, different beverages, sweets, olive oil and all the other food. Most of such shops have reasonable prices, but some I found to be a bit expensive compared to the city. The airport is not overcrowded which helps a lot, even in top of tourist season. Staff is pleasant and ready to help and explain anything you may ask. Luggage is easy to find, and everything goes very quickly. You need just some minutes before you leave the airport when arriving Athens. The only obvious problem about this airport is the passport control - both in arrivals and departures. when arrived a huge crowd of people from different planes went into one small hall with few officers working there. If you have Greek passport - it is OK but for non EU citizen it was about 15 minutes of waiting. Same when departing, though in departures there is much more space, but again in many cabins only few officers were working. Good thing is they don't take much time checking anything and the crowd goes quite quickly.


ATHENS AIRPORT customer review :  5 August 2010 by Bobby Giannakopoulos   (Canada)

Customer Rating :  4/5

4 Star Rating   

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I've use this airport a couple of times this summer. It's a nice airport and well connected to Athens. However, for Non-EU passport holders the waiting was long to pass the passport control when I took my flights from Canada and Tunisia. Not all the desk were opened and there was many arrivals too. Also, when I took my flight back to Montreal, there was a long disorganized and chaotic line due to extra security measures, to pass the security control.


ATHENS AIRPORT customer review :  14 July 2010 by S Amster   (USA)

Customer Rating :  2/5

2 Star Rating   

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I recently departed from Athens and found the airport to be on the lower end of what one would expect of a modern European airport. Passport control was a mess. Passengers largely formed masses rather than lines - airport staff only added to the confusion by barking illogical orders. Food services limited before passport control and non-existant after passport control. Security screening staff didn't seem to care about their work. Passengers beeped and were sent through without further search. I cleared through despite having liquids in my bags (which I only realized once through).


ATHENS AIRPORT review :  8 July 2010 by M Frari   (UK)

Customer Rating :  5/5

5 Star Rating   

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An excellent airport, for me one of the best in Europe. Transport from and to the airport from central Athens is easy with a few options available (just remember to validate your bus or metro ticket or a big fine will happen!) Great facilities, it even has a small museum displaying the ancient artifacts discovered while building the airport. Good choice of food for good prices, large range of other shops to pass the time before the flight. Security staff are very friendly and pleasant, with no huge queues. Departing from this airport is a great way to end your holiday to this beautiful country.


ATHENS AIRPORT review :  18 February 2010 by K Spanopoulos   (Greece)

Customer Rating :  4/5

4 Star Rating   

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Transportation to airport is very good, airport nice and clean, with some smoking areas, and free internet to use. The only negative is the prices of food which is relatively high.


ATHENS AIRPORT customer review : 13 December 2009 by R Skopac

Customer Rating : 4/5

4 Star Rating

Spacious, clean airport, good range of shops and places for snack or coffee, great subway connection with city centre and Pireaus. Security check staff not pleasant at all.


ATHENS AIRPORT customer review : 21 November 2009 : by K Sagia

Customer Rating : 4/5

4 Star Rating

A user friendly airport. Adequate priced food courts and nice shopping area. Not a gem architecturally wise but efficient. Big drawbacks : the payment of trolley and lack of viewer's terrace


ATHENS AIRPORT customer review : 6 October 2009 : by C Rocha

Customer Rating : 4/5

4 Star Rating

The subway link to the airport is working again. It take you 40-45 minutes time from Syntagma station to the airport. Good selection of shops and food outlets. Beware that after the security checkpoints to the gates you don’t have anything beside some small kiosks with basic sandwiches and beverages. You have to pay for de luggage trolley. It is an efficiently run airport at arrivals and the departures, if you belong to the schengen area.


ATHENS AIRPORT customer review : 16 July 2009 : by Brian Cose

Customer Rating : 3/5

3 Star Rating

So many people smoking in the airport. It can get crowded at times especially at Olympic and Aegean Airlines. I found the Olympic Business Class Lounge to be a joke. I did find the Security and airport staff to be polite and helpful. They helped me numerous times with different problems. Security Screening is fast, efficient, and easy-going. No stress, which makes a difference. Overall, I was not impressed with Athens Airport, I would avoid it if I could.


ATHENS AIRPORT customer review : 14 April 2009 : by Alan Ho

Customer Rating : 5/5

5 Star Rating

A nice airport with a good range of shops and places to have a bite and coffee, interesting free airport magazine place all over the terminal building, friendly staff, nice music has been play throughout the terminal building, and pretty short walking distance (when compare to other major airports in europe) had a enjoyable experience there.


ATHENS AIRPORT customer review : 27 February 2009 : by T Karapiperis

Customer Rating : 3/5

3 Star Rating

Athens Airport must be the only Airport in the world that has more places for smoking than for non-smoking. The moment you enter the airport you can smell/see cigarette smoke.


ATHENS AIRPORT customer review : 10 December 2008 : by A Hetier

Customer Rating : 4/5

4 Star Rating

Clean and efficient. Check-in takes only a few seconds. However sometimes there are queues at passport control from Schengen to non-Schengen area (towards gates numbered A). A variety of food options which maybe could afford a little more space, but obviously shopping is a priority. Not a beautiful building, but it is functional and one does not feel uncomfortable in it. The only thing I don't really like is having to pay for baggage trolleys. Overall, Athens airport is not bad!


ATHENS AIRPORT customer review : 13 October 2008 : by B Giannakopoulos

Customer Rating : 4/5

4 Star Rating

Check in went fast with friendly staff. Well connected with majors parts of Athens like Sytagma or the intercity bus stations (ktel) and surrounding towns. by any mean of transportation (like bus, train or metro). Use time waiting for a flight by visiting the small museum and the chapel both located in the second floor. Good variety of shops and cafes - not too overpriced. On the other hand they should announce at least boarding or last calls. They use to do it before, I wonder why they stopped.



Athens Airport review by Andreas Larsen

21 January 2008   Customer Rating : 4 Star Rating

Transited through the airport there and every time I get the same good experience with clean waiting areas and enough seating space and good variety of shops available both before and after security, in addition to being well maintained. The staff are helpful every time, although they don't always smile, but at the end of a stressful day I suppose this is not always easy. What I don't like though are the high temperatures inside the terminal, sometimes I just felt so warm that I had to go out and take some fresh air while waiting for my connecting flight. All in all the airport of Athens offers good quality and always a nice experience flying through this airport.


Athens Airport review by Eric Geroulis

6 June 2007   Customer Rating : 5 Star Rating

Very spacious, clean, and despite the criticism of its architecture, the interior has an ultra-modern design. And lots of light. It does not have a huge selection of restaurants, but it certainly has more (and better quality) restaurants than much larger airports. The shopping/dining area is large relative to the main terminal's small size. I have never experienced long ques at this aiport. Distance from Athens city center is not that big.

Athens Airport review by Ira Rahmawati

27 April 2007   Customer Rating : 4 Star Rating

Better than I expected. Arrival was OK. The immigration officers were efficient. But had to wait nearly 40 minutes by the conveyor belt to get my checked-in luggage. The public transportation to the city was well- organized. Used it again for departure. I arrived 3 hours before my scheduled flight. Big mistake. They didn't have enough chairs for to spend my 3 hours before departure while they didn't let me enter the departure lounge before 1 hour prior to my scheduled flight. he shops were ok. One note for the tourists looking for souvenirs: buy them at the airport because the prices there are actually cheaper than anywhere else in Greece.







 
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