"Employees are helpful and polite"
Yu-Hsiu Chang (Taiwan)
✅ Trip Verified | The efficiency of check-in and security checks is high. Employees are helpful and polite. Signposts are clear. The WiFi connection is stable. The ambience is clean.
Experience At Airport | Arrival and Departure |
Date Visit | April 2024 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"Well done Athens airport"
G Chenia (United Kingdom)
Not Verified | We had airport assistance for my elderly mother, and the chap who met us at the plane (Giorgious) was excellent. He spoke very good English and was super courteous and respectful and helpful throughout our transit. He took us through immigration and then onto our lounge for a flight to London with Aegean Airlines. He knew us by name within an instant and always explained what was happening next. He should be celebrated. The staff at the boarding gates were also very courteous and respectful as well. I can’t speak highly enough of everyone we dealt with at Athens Airport. Even the ladies serving at the cafe, considering how busy it was, was excellent, friendly, and on point. It’s always a pleasure when you meet good people doing good things. Well done Athens airport!
Experience At Airport | Transit |
Date Visit | April 2024 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"it’s a complete shambles"
Sylvia Cole (United Kingdom)
✅ Trip Verified | Flew with Easy jet arrival area before passport control had 1 male and 1 female toilet we were allowed to use. Staff sitting outside toilet chatting, horrendous queues. Passport control no better only two guys checking passports so really slow dealing with the flights arriving. Please bear this in mind when booking taxis, because it will take over an hour to get through and then a very long walk to the baggage reclaim. A lady walking up and down in high heels by the passport control, not sure what her job was but perhaps she could have helped with getting more resource for the passport area. This is worrying if you have another flight, ship or taxi to get it’s a complete shambles for arriving brits!
Experience At Airport | Arrival and Departure |
Date Visit | November 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"try to avoid transfer in Athens"
Augustin Serban (Romania)
✅ Trip Verified | For the second time in the last 6 months I had to transit Athens Airport and both times was horrible. I am talking about transfer, connecting flights. Basically, there is no such option, as long as you have to get out (following all the procedures) and re-enter the airport (following again passport control, security check and everything). More than this, all the staff is absolutely anti-helping, showing a kind is satisfaction to see you taking it the hard way. I had this incredible situation today, 8th October 2023, around 18:00, when after running all this stupid get-out/get-in fiasco, my wife asked the woman police officer at passport control if she found normal to wait in all these queues when transferring, she said: “yes, is normal and hopefully the lines are long!” On the other hand, it was absolutely non-sense to be in front of the sign “Gates A1-23”, try to enter as long as we were supposed to board from an A gate, and the police officer (a woman again), very arrogantly told us that we are in wrong way, we should follow the signs (which we obviously did), and told us we are not allowed. We could literally see the gate behind her, but no, she refused our acces. So we had enter Greece (follow all the controls, we arrived meters away from the street and nothing would stop us to leave airport) and immediately try to leave Greece, as we were in transit only (by the way, only 1 hour, thank God the first flight was on time). And instead of 10-15 minutes transfer , we had to literally run 50 minutes and make it to our connecting flight in the very last moment. And absolutely all the airport staff was constantly rude. So sad! So, if possible, try to avoid transfer in Athens, and if not possible be sure to have at least 2 hours transfer time and be prepared to suffer. Both physically and mentally (humiliation, without any exaggeration).
Experience At Airport | Transit |
Date Visit | October 2023 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"fly from elsewhere"
J Richardson (United Kingdom)
✅ Trip Verified | Definitely the worst capital city airport I've ever been to, you have to walk about a km from the entrance to get to security. Then, there was a huge queue which took us around 40 minutes to get through because out of the 8 security lanes only 2 were open. Finally get into the lounge to see that there's only 2 restaurants. Absolutely rubbish, fly from elsewhere.
Experience At Airport | Departure Only |
Date Visit | October 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"The music played was the best"
Derek Walters (United Kingdom)
✅ Trip Verified | The music played was the best choice of music in a public space I have ever heard. Great jazz, funk, regular quality pop. Excellent. Please pass my compliments to whoever chose the playlist.
Experience At Airport | Arrival and Departure |
Date Visit | September 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | yes |
"airport is a logistic catastrophe"
Zara Dietzr (Germany)
Not Verified | This airport is a logistic catastrophe! Baggage lost, so many people around us lost the baggage, I was told by the workers in another city that they have at least 400 bags delayed/lost there. They lost 2 of ours bags (business class btw) on a transit flight, I can track them with an airtag. And are doing nothing. One bag was sent to a different location without even checking. They don’t use the tracing system, do not document or update any data, just send belongings of other people here and there. This is the worst experience of my life with lost baggage, so much disrespect and such an insane incompetence. They do have time for posts on instagram and fb though. And are always the ones to ask for DM to “clear things out”. You never get any response though. Never never plan a trip via Athens!
Experience At Airport | Transit |
Date Visit | August 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"the worst airport ever"
D Lasekov (Bulgaria)
✅ Trip Verified | This is without doubt the worst airport ever. Very rude and lazy staff members. We needed to catch a transfer flight to Santorini and they make us go through passport control, exit the terminal and re-do the security control. There was no one willing to help and no one speaks English and at the moment you ask them in Greek they just ignore you. Poor organization.
Experience At Airport | Departure Only |
Date Visit | August 2023 |
Type Of Traveller | Family Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |
"nowhere to sit and eat or drink"
L Berkin (Cyprus)
✅ Trip Verified | What a horrible place, nowhere to sit and eat or drink, when you do find a table two hundred meters away from the bar it's sticky and disgusting. Layout and service suck, each time I'm stuck at this place I regret having to be here.
Experience At Airport | Transit |
Date Visit | August 2023 |
Type Of Traveller | Couple Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Airport Staff | 12345 |
Recommended | no |
"Very unwelcoming"
Fotios Alexandros Karakostis (Germany)
✅ Trip Verified | Everything is extremely slow, leading to problems for everybody. More than an hour to collect luggage, it got after 12, and I had to pay double price for the taxi. Tried to complain and I found a huge queue with people trying to find their missing bags. There should be a penalty for such low quality service during the touristic season. Very unwelcoming.
Experience At Airport | Arrival Only |
Date Visit | July 2023 |
Type Of Traveller | Solo Leisure |
Queuing Times | 12345 |
Terminal Cleanliness | 12345 |
Terminal Seating | 12345 |
Terminal Signs | 12345 |
Food Beverages | 12345 |
Airport Shopping | 12345 |
Wifi Connectivity | 12345 |
Airport Staff | 12345 |
Recommended | no |