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Amman Queen Alia Airport
5.8 out of 10  5.8 out of 10
49 reviews

 



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AMMAN QUEEN ALIA AIRPORT customer review :  17 November 2014 by Ross Clark    (UK)

Rating : 8/10

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Recommended

Not bad - the new terminal has plenty of room for both arrivals and departures (was part of a tour group). Would rank as one of the better airports for its size which I have used.



AMMAN QUEEN ALIA AIRPORT customer review :  18 September 2014 by Khawla Amin    (Qatar)

Rating : 10/10

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Recommended

Spacious well-lit airport. Fast and efficient immigration staff. Nice selection of food options (both Arabic and Western). Lots of duty free shops. I'm surprised by the negative reviews, since the staff at this airport (like Jordanians in general) are very friendly.



AMMAN QUEEN ALIA AIRPORT customer review :  11 September 2014 by David Pryer    (UK)

Rating : 10/10

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Recommended

Not the busy hub that it was intended to be and perhaps as a result spacious, open and friendly for their customers. We were in transit from Cairo to London. Even with less than a dozen people ahead of us for the security check my daughter was helpfully encouraged to take the shorter 'ladies only' line. The people on the McDonalds counter were so well trained that they seemed genuinely enthusiastic. That must be a first.



AMMAN QUEEN ALIA AIRPORT customer review :  2 September 2014 by Luke Wilkinson    (UK)

Rating : 1/10

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Recommended

It's a nice airport, however the staff on passport/visa check are the most miserable, unfriendly and downright rude people we have ever met. Upon arrival at passport control we were moved to a different queue to have our photo taken, no reason was given for this and we were told to wait there while other passengers with UK passports just went straight through after paying for the visa. Our passports were eventually snatched off us and thrown back with a look of utter disgust. Never experienced such a rude introduction to a country ever! Fortunately most other Jordanians were much friendlier. Upon leaving the staff on passport control were similarly ignorant and rude.



AMMAN QUEEN ALIA AIRPORT customer review :  9 June 2014 by A Nelson    (UAE)

Rating : 8/10

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Recommended

I have used QAIA on a number of occasions during the past 6 months. Lovely building, decent queues, immigration desks usually well staffed unlike many airports (although visa fees rather steep at JD40), all in all it is actually a pleasant airport to use and the country and the people are just lovely. I honestly cannot imagine what some reviewers are griping about, this is probably the best airport in the Middle East and better than many in Europe, at least in my experience!



AMMAN QUEEN ALIA AIRPORT customer review :  30 May 2014 by Mark Pinfold    (UK)

Rating : 0/10

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Recommended

The worst airport I have ever experienced. Visa and immigration staff were breathtakingly rude. The staff seemed to be playing some kind of game pushing passengers between queues. We were directed to one official who simply refused to acknowledge our existence. After a long flight from Japan it was really quite disturbing. And then you have to play in the "find the honest taxi driver' lottery. (Won one lost 5.) I will never return to Jordan.



AMMAN QUEEN ALIA AIRPORT customer review :  21 February 2014 by D Langstone    (UK)

Rating : 1/10

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Recommended

Travelled from LHR, BA0147, took 90mins to get through passport control / visa (costs 20jd per person). We had 2 bags in the hold, 1 came through. After waiting another hour or so, we were promised our bag would be sent to the hotel. 3 days later I went back to collect the bag. Won't moan again about all London airports.



AMMAN QUEEN ALIA AIRPORT customer review :  17 February 2014 by Barrie Enslin    (South Africa)

Rating : 8/10

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Recommended

Beautiful airport building, can improve on restaurant options though.



AMMAN QUEEN ALIA AIRPORT customer review :  21 October 2013 by P Arnold    (Jordan)

Rating : 4/10

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Recommended

Baggage reclaim is still hopeless. Ours (RJ 110 Madrid to Amman) was the only flight arriving yet it still took nearly 40 minutes for any bags. Once again the 'Priority' bags came off towards the end.



AMMAN QUEEN ALIA AIRPORT customer review :  16 October 2013 by P Alderson    (UK)

Rating : 9/10

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Recommended

I needed to get a visa on arrival but found that, unlike some airports I could mention, almost all the immigration desks were staffed. I was out of airport, luggage in hand, 20 minutes after getting off the plane. On the return leg I was able to complete security and immigration checks in a few minutes. There were enough food and beverage outlets and plenty of seating at the gate. As far as airports go this was almost a relaxing experience!



AMMAN QUEEN ALIA AIRPORT customer review :  13 August 2013 by P Arnold    (Jordan)

Rating : 6/10

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Recommended

I have flown into QAIA 3 times in the last 3 weeks. On each occasion, despite having 'Priority' tagged baggage I had to wait an age for bags to arrive. RJ variously dismiss this as a problem with scanners blaming the new airport's French contractors or delays due to separating arriving bags from transit bags. Otherwise the new airport is a great improvement. Public areas are clean and functional. The lounge upstairs is so much nicer than the old one. Just one more whinge though - why did RJ site their Business Class check in as far as they possibly could from the departure hall and further still from the lounge?



AMMAN QUEEN ALIA AIRPORT customer review :  16 July 2013 by Mayada Ghannam    (Jordan)

Rating : 10/10

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Recommended

Excellent, Extremely clean lavatories and fast and efficient staff. Definable improved and now meeting international standards, the airport is nicer than many European airports.



AMMAN QUEEN ALIA AIRPORT customer review :  8 June 2013 by E L Wilkes    (UK)

Rating : 10/10

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Recommended

Fantastic new terminal, incredibly speedy delivery of my bags of the plane and me through security. Excellent. Staff were very polite.



AMMAN QUEEN ALIA AIRPORT customer review :  23 May 2013 by M Fares    (USA)

Rating : 7/10

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Recommended

Nice new terminal. Smooth transition through security however security might be more tight than any average US airport but that's common with all Middle Eastern airports. Many restaurants/cafes in the airport. Nice selection in the duty free shop however it's tremendously more expensive than prices of the same items that can be found in the downtown. Took me about 10 minutes to check out at Duty free because of limited checkout counters. The staff at restaurants/cafes seem a little inexperienced however they are very pleasant. Overall I think there has a significant improvement in this airport and I hope it will get maintained well.



AMMAN QUEEN ALIA AIRPORT customer review :  25 April 2013 by B Quin    (Australia)

Rating : 0/10

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Recommended

Beautiful new airport. Architecture is stunning. It all ends there. Went through security to check in and waited 11/2 hours for the surly staff to check us in. I had had an injury and required a wheel chair, but couldn't contact airport prior to flight. There were no - not one seats- in the waiting area for check in. The doors of the smoking rooms were open with smoke coming out. The toilets were filthy. In one toilet a staff member was sitting on the floor with cleaning materials, but the basin areas, stalls and toilet were dirty. No paper, soap or drying paper.



AMMAN QUEEN ALIA AIRPORT customer review :  26 March 2013 by A Hourani    (Dubai)

Rating : 8/10

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Recommended

Beautiful sleek new terminal opened on 21 March, completely replaces overcrowded old building. Very modern and compact, more immigration counters but slow baggage delivery probably due to initial teething problems but give it a few weeks and this will probably turn out to be the best hub in the East Med / Gulf area if you ask me.



AMMAN QUEEN ALIA AIRPORT customer review :  21 March 2013 by Drew Keys    (Australia)

Rating : 10/10

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Recommended

Flew into Amman on Tuesday 12th Feb and out on Sunday 17th. Both flights were on Etihad operating from/to Abu Dhabi. Although officially opened on Thursday, it's really still in the soft opening phase (only 4 or 5 flights operating each day from this terminal to ensure all teething problems are ironed out). I always enjoyed travelling through the old terminal which was compact, atmospheric and friendly - if a relic from the early eighties! The new terminal is still friendly and compact but elegant and spacious in a way that competes with the world's best. The shops are not fully operational but look like typical airport duty-free with a selection of eating options and lounges that have views throughout the terminal. Passport control (in and out) was swift and efficient, as was check-in and security clearance when leaving. As always, all staff were courteous and friendly. QAIA is sure to give other hubs in the region a run for their money!



AMMAN QUEEN ALIA AIRPORT customer review :  24 January 2013 by M Bertram    (Australia)

Rating : 2/10

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Recommended

One of the worst airports we've been to! Upon arrival we were greeted with an old airport and chaotic queues for currency exchange and immigration. Then at the baggage collection area, some staff near the chute were picking up every single suitcase looking for a particular one that they needed to collect. It was irritating to say the least. The airport once again failed to impress when we departed. We only discovered we were in the wrong terminal after going through the chaotic security check and then had to try and explain to the staff that we needed to be in the other terminal across the road and were sent from person to person until finally they let us out. Over at the other terminal, we had the same chaotic security check before checking in and facing a long line at the immigration desks. Although the airport looks old and dated, the RJ lounge was actually quite new and modern and certainly an oasis after check in.



AMMAN QUEEN ALIA AIRPORT customer review :  28 December 2012 by J Bridgewells    (UK)

Rating : 1/10

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Recommended

This airport is by far the worst airport I have ever visited. Staff were simply rude and the whole check-in system is hugely flawed. I waited 6 hours to even enter the check in area, where I was greeted by RJ staff. Furthermore, language skills are very poor (for English) and we even noticed one member of staff smoking (surrounded by no smoking signs just about everywhere). The terminal is not great - old and dirty, but more importantly staff training certainly needs improvement!



AMMAN QUEEN ALIA AIRPORT customer review :  12 December 2012 by John Duffus    (Thailand)

Rating : 0/10

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Recommended

One of the worst airports anywhere, although not quite on a par with Kathmandu's Domestic Terminal. Currency exchange desk unmanned for several minutes on arrival resulting in long queue for local currency to purchase visa on arrival. One desk for such visas, yet no-one on duty. It turned out we could not see the officer was asleep! Baggage for business class took 45 minutes to appear. Business class departure was initially more pleasant until getting near the gate where the chaos at a second security check and the gate itself was quite appalling. Transit on the way back from LHR to BKK was almost a farce when an Immigration officer accused me of trying to exit Jordan without having a visa, despite my showing him by LHR/AMM boarding pass and ticket! It was only when a colleague put him right that he waived me on. Gate management was even worse: just one official taking a good 20 seconds to check each passenger against the manifest of a nearly full A330, and then no priority boarding - just a mad scrum. The new Terminal cannot come soon enough. Unless they provide extensive training for the staff, though, I cannot see how it will improve much.



AMMAN QUEEN ALIA AIRPORT customer review :  29 August 2012 by C Marconni    (China)

Rating : 2/10

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Recommended

Amman Airport is one of the worst I've been to and I often travel all around for leisure and business! Impolite staff! Most don't speak English and try to communicate in Arabian. Queue? They don't know what queue is. It is a real mess, people coming and going, everyone talking at the same time. With lots of connections, mostly domestic ones, you have to walk outside the building. On one occasion, it was raining heavily and all passengers who had to transfer from domestic into international terminal got just wet! I've been here a few times and I don't recommend it at all!



AMMAN QUEEN ALIA AIRPORT customer review :  8 February 2012 by J Atkins    (Australia)

Rating : 2/10

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Recommended

Amman is one of the worst airports I have ever been to (I have only transited here). You are only allowed into the gates when your flight is due to board, and there is minimal seating in this waiting area (although a reasonable duty free section). Security is a free-for-all scrum with no order whatsoever and planeloads of people pushing and shoving, and I have concerns for its effectiveness. The staff appear surly but are friendly when asked. The whole place stinks of smoke, staff smoke freely around the terminal, especially early in the morning.



AMMAN QUEEN ALIA AIRPORT customer review :  25 January 2012 by T Patrick    (Hong Kong)

Rating : 2/10

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Recommended

Awful. Long lines for visas and even for people with visas. Have to have exact change for visa, no USD. Lots of men passing huge piles of passports to desk from people at back of line. Place dim, smoky and really 3rd world in appearance. Bags not there after waiting 45 mins for Visa and immigration. Duty free shop is quite good though. New airport is on the way - unless they retrain everyone in how to run a busy airport it will be a lovely building staffed by incompetents.



AMMAN QUEEN ALIA AIRPORT customer review :  25 January 2012 by A Samson    (Dubai)

Rating : 6/10

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Recommended

Compact airport, starting to look a bit shabby and overcrowded but it covers all the bases decently. Immigration area is small and crowded but we were processed quickly and luggage was already waiting at carousel downstairs so it took less than 30 minutes to be out of the airport in all. Check-in is more of a chore due to overcrowded x-ray area prior to check in, again the process is faster than first impression. Decent duty free and lounge. While by no means an impressive airport, I have seen much worse, hopefully the modern looking new terminal which is being built next door will be completed soon in order to relieve some of the pressure on this one.



AMMAN QUEEN ALIA AIRPORT customer review :  20 January 2012 by Ian Gilmour    (UK)

Rating : 6/10

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Recommended

Not the smartest airport: two "terminals" connected by a shopping corridor. Airport staff and officials can appear sullen, but that's only surface - they are usually helpful when needed. The business-class lounge (Crown Lounge) is large and comfortable enough, although the food offered is uninspiring. Oddly, for an airport/airline trying to build a hub network, long haul business passengers arriving in the early hours have to pay to use showers or spend time in a relaxation room. Long connections may, or may not, entitle you to a nearby hotel room if you are travelling RJ. The visa purchase and immigration queues on arrival can be a trial, something the airport and the security/immigration services could iron out quite simply.



AMMAN QUEEN ALIA AIRPORT customer review :  16 December 2011 by E Connor    (Spain)

Rating : 4/10

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Recommended

Of all the airports I've visited this one is definitely the most run down with the dirtiest toilets . As previously stated there is an attendant who sits but definitely does not do anything else. As for the rest of the terminal, shabby but okay. The cafe was very good, serving good quality sandwiches and drinks for a reasonable price and they had free WiFi. Have to say I was surprised by the state of the airport, in dire need of a facelift, its one saving grace - nice staff.



Amman Queen Alia Airport customer review :  9 May 2011 by L Wallace   (USA)

Customer Rating :  3/5

3 Star Rating   

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Had stopovers in Amman en route to Bangkok and back. The staff was friendly. My complaint is the bathroom - no toilet seats. And despite having a bathroom attendant in there the whole time, it really wasn't clean. The bathrooms certainly do not reflect cleanliness and amenities elsewhere in the airport. Airport security couldn't care less about what I took to Thailand, but was very strict when returning to the US. They went through my bags and confiscated my tweezers.


Amman Queen Alia Airport customer review :  21 July 2010 by I Petrou   (Cyprus)

Customer Rating :  2/5

2 Star Rating   

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The worst airport I've ever used! The toilets and airport in general were dirty. The staff was rude. At the passport control there was an officer and a friend of his who kept my passport to look every single stamp in it and discuss about the countries I've visited! Then they were asking where my country is (Cyprus). After that, duty free was expensive. Such a pity, because we liked the country, but this airport was the last taste.


Amman Queen Alia Airport customer review :  30 June 2010 by Paul Harvey   (UK)

Customer Rating :  4/5

4 Star Rating   

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A colleague experienced the usual scales fiddle with her bag weighing 6 kg more on the return flight than the outbound flight. No amount of discussion could get them to weigh the bag again on another set of scales. Check-in was fast, security thorough (three different sets of X-rays and gates before you get to the plane. A very large Duty Free with reasonable prices. WIFI was confusing, three different networks seemed to be there, one marked "Free" which it was not and the others would not respond. Cafes etc plentiful and airport was clean.


AMMAN QUEEN ALIA AIRPORT review : 15 September 2009 : by Dave Stanley

Customer Rating : 3/5

3 Star Rating

In and out on the BMI flight. The only problem arriving was with customs, who are always very strict about what can and can't come in. Departure was no problem. There is a good range of shops and cafe's, which were open during Ramadan. The business lounge is very nice, with a good range of drinks, food and free wi-fi.


AMMAN QUEEN ALIA AIRPORT review : 28 July 2009 : by D Zimmer

Customer Rating : 2/5

2 Star Rating

Arrived into AMM on Delta from JFK July. Lined up with other US citizens to obtain an entry visa The agent seemed busy looking into his computer while we waited for him to finish what he was doing, then another flight arrived and people cut in front of us to get their visas; they were helped immediately by that same agent while we waited and waited. Immigration line for non-Jordanians was very long - even when the line for Jordanians cleared , the agents would not help us, so there were 2 long lines for Americans and other nationalities and 6 empty lines where agents just stared at us. I waited 45 minutes to reach the immigration agent. The baggage claim area was chaotic with luggage scattered all over the floor, it reaked of smoke and sweat, I finally found my luggage buried under a pile. I almost wanted to take the next flight out after that dreadful experience and unhelpful airport officials. Thankfully I stayed in Amman for a few days and found people to be friendly and kind. The airport is a typical third world old and tired place, don't expect anything like Dubai, Abu Dhabi, or even Tunis.


AMMAN QUEEN ALIA AIRPORT review : 23 April 2009 : by Andrew Stuckles

Customer Rating : 4/5

4 Star Rating

Arrival terminal on an international flight was ok. It looked rundown and a little faded. Still, customs was fairly quick and efficient. Baggage retrieval was chaotic, but ok. After looking around on various conveyor belts, I finally found my bag after about half an hour. On departure, airport looked very much different. Modern, with a few shops like Starbucks (with free Internet for paying customers) and a few small cafes. Bathrooms were clean and maintained. There is a smoking room for those who are smokers.


AMMAN QUEEN ALIA AIRPORT review : 31 October 2008 : by S Collyer

Customer Rating : 1/5

1 Star Rating

Overhead announcements are repeatedly saying that smoking is not allowed in the airport. Perhaps not by the travellers but by staff. It was disgusting to see the staff smoking and then crushing the butts on the floor. All staff - immigration staff.


AMMAN QUEEN ALIA AIRPORT review : 3 October 2008 : by Dave Stanley

Customer Rating : 4/5

4 Star Rating

There is now a decent range of cafes at this airport, which includes Starbucks, Cinabon etc. They have done some other work to improve it, but it could still do with a total refurbishment. The duty free is still good.


AMMAN QUEEN ALIA AIRPORT review : 19 June 2008 : by James Chlup

Customer Rating : 4/5

4 Star Rating

I have used this airport several times now and have found it adequate. It has some good eating options, and the duty free shop is good. The only problem is the lack of seats while you wait for the gate to open. The airport is in need of a facelift, which it will hopefully get soon.



Amman Queen Alia Int'l Airport review by Justin Jones

12 November 2007   Customer Rating : 1 Star Rating

I fly twice per month in and out of Iraq, through Amman, with minimum transits of 5-6 hours. For a modern country like Jordan it's a shame that the first glimpse of that country you get is the run down Queen Allia International Airport. It needs a serious refurb. At 6am you can't even find any toilet paper in the whole airport. The airport is a really bad experience as is the RJ transit hotel! When transiting through Queen Allia bring toilet paper or kleenex, baby disenfectant or airline refreshing towels! If lucky enough to fly business, the lounges are OK, nothing more.

Amman Queen Alia Int'l Airport review by Iain Williamson

31 May 2007   Customer Rating : 4 Star Rating

Always a pleasant experience for this reason, with helpful staff at all levels in all areas when arriving/departing/ or in transit.

Amman Queen Alia Int'l Airport review by Charles Roberts

21 January 2007   Customer Rating : n/a

A fairly horrible airport, although sometimes with helpful staff. There are hardly any places to sit, and the security is very tight - which means that you might or might not be able to visit an airline office, since you have to enter the area where only departing passengers are allowed. I was lucky and the guard decided to let me through to change a ticket - but gave my traveling companion a hard time. There are few places to sit, the bathrooms are quite gross, and it's very smoky. The only thing going for it is that the exchange counter by the visa desk offers a rate of exchange often much better than the hotels in Amman. If you are getting a taxi from the airport, there are slips with pre-set rates (pretty good) which you should be given when you hire a cab - but that doesn't always happen.

Amman Queen Alia Int'l Airport review by Jim Gould

30 November 2005

For someone who travels frequently through Queen Alia I suggest that King Abdullah do something about the visa system in place. Every time I go through Amman, an entire page is used. The size of the visa and the multiple stamps warning to go to the police station after 2 weeks is ridiculous. Institute a visa system with a small stamp that allows tourists multiple entry for a specified period.

Amman Queen Alia Int'l Airport review by Adam Majrouh

29 June 2005

Travelling from Dubai to Amman, Via Perth, Australia. I Must say on earlier visits to Queen Alia, the conditions were horrible, but on my latest visit to Amman, I was quite impressed at the improvements. The Duty free area is comparable to other international airports, and the service was great. Although I must say that seating was limited, although I now know that multiple new lounges are being built, which are for regular passengers (not only for First class).

Amman Queen Alia Int'l Airport review by James Ghanem

17 May 2005

Travelling JFK to Amman is a long enough flight without having to worry about the chaos once at the airport. Have Jordanian Dinars at the ready for Visas because the lines are long enough. The immigration staff is efficient as they can be on their 15 year old computers that belong in a museum. The rest rooms are a disgrace. However, the Jordanian hospitality is wonderful, the duty free shop is well stocked and staff knowledgable and pleasant. Pack things to keep you busy, because after the duty free shop there is not much else to do. Security very tight.

Amman Queen Alia Int'l Airport review by Ben Weston

8 March 2005

Passed through here on a World Business Class ticket with KLM en route to Amsterdam. Upon arrival the first impressions weren't good. The place looked shabby and worn and the immigration was a little disorganised though mercifully didn't take long compared to places like Dubai. One tip, you have to buy a visa which costs 10 JD but the little money exchange counter in immigration didn't seem to be open when I passed through. I'd get your JD's before arriving to prevent big delays if you pitch up when it's closed. The Departure terminal is better but is a far cry from the slick Beirut airport. The duty free section however is very good and the business class lounge is pleasant if a little understocked with food and drinks - the selection is basic. I became a little annoyed at the immigration queues which moved painfully slowly and then the officer closed the desk as I reached the front of the queue!

Amman Queen Alia Int'l Airport review by Dave Stanley

1 November 2004

Most of the comments from other people are accurate. I passed through the airport a few times this month, mostly at antisocial times, so I was not in the best of moods. There is certainly very little to do in the airport with only basic facilities. The duty free shopping area is good though. I also found the staff to be helpful and efficient. I used the business lounge which was very good and clean (it looked new), with a good snack selection and Internet access. The airport is about 20 minutes from Amman by taxi. The airport runs a fixed fare scheme. Someone near the taxi area should give a ticket with a list of prices so that the taxi drivers cannot con you. The price should be in the region of JOD15-20. Taxi drivers will often try to con the unwary. Journeys inside Amman will cost the locals less than a dinar normally.

Amman Queen Alia Int'l Airport review by Mark Binnie

7 September 2004

I visited Queen Alia Airport in Amman in Sept, and flight from London to Bangkok. I agree with Hugo Duran's comments on this site. This airport is an absolute dive. Most people only come here to connect another onward flight. If you have the choice to go via another route and avoid this place - do it.

Amman Queen Alia Int'l Airport review by Jill Grimley

9 May 2004

We spent time in Queen Alia Airport in April 2004. The shopping area is clean and bright but limited in choice. The sitting areas are limited, uncomfortable and not very clean. The toilets I found were smelly, dirty and really unpleasant to use (Locks still broken.) Thankfully we were taken out of the airport to a hotel, as our flight was delayed by about 6 hours. On our return the "checking in" procedure was chaotic. The one good thing I can say is that security is tight.

Amman Queen Alia Int'l Airport review by Hugo Duran

25 September 2003

On our flight change from Amsterdam to Bangkok with Royal Jordanian Airlines we were forced to spend some hours on this airport. I must say this was not a pleasant stay because there is very little to do, apart from the brightly illuminated small tax-free shopping area, which looks OK. There is enough to see to spend some time. Outside the shopping area there is hardly any thing to do save for some coffee selling points, a pizza counter and a France Delight counter where you should think twice to order something to eat or you must be starved in this case anything will help to fill your stomach. The only comfortable seating facilities are situated in front of the France Delight counter but with only about 30 chairs available you find yourself lucky to get a seat. The other places where you can seat are situated close to the gates but these are very uncomfortable and dirty. The local’s are disregarding the non-smoking signs and when you comment to their behaviour they just ignore you and keep on smoking. The male and ladies restrooms are incredible dirty and not well kept. Almost all locks on the doors are not functioning; at the washstand the soap dispensers are out of order, you may dip your fingers in the soap containers, which are open standing for this purpose on the sink. The faucets are not fixed and rotate in all directions allowed by their flexible connection to the water pipes and in one of the restrooms the electrical cable of the hand- drying unit was inadequately repaired. They just twisted the live wires together and did not insulate the connection, thus very dangerous in this wet environment. Although we did spend our waiting time at night in the airport, the coolest part of the day, it was sticky hot. Our conclusion: Try to avoid this place if possible.

Amman Queen Alia Int'l Airport review by M Malkawi

26 August 2003

With regard to the shopping facilities, I support earlier comments about the poor and limited range. In addition, even though the prices of international goods appeared fair, those of local, Jordanian goods, are ridiculously high. I noted a recent improvement in the catering facilities, that of the Blue Fig counter. The young and very helpful female assistant was pleasant, clear and very competent. The capuccino provided was excellent and the price comparable with other international Airports.

Amman Queen Alia Int'l Airport review by Mark Daniel 

21 June 2003

Queen Alia is a clean airport but lacks in shops and restaurants. The two terminals are identical, making somewhat confusing between the arrivals and departures terminal. The airport is well known for delays that last five hours and Ihave been caught in them. When this happens, staff are least helpful, lines of people fill the airport and it is hectic.



 



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