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Alicante Airport
3.0 Star Rating: Fair
29 reviews

 



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Alicante Airport customer review :  12 May 2014 by J Mellor    (UK)

Rating : 4/10

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Recommended

Just returned to UK last night, May 10. Got to the airport early, flight delayed and had a long time hanging around. As far as the usual airport experience (rarely good is it) is concerned it wasn't too bad. However the air con was inadequate and the bathroom shower when we got back home was really needed. I wonder if this would be a major problem during the very busy Summer months. Food a bit pricey but ok. I used off site car hire this time bit tedious but better than some of the big lines waiting at the on site companies.



Alicante Airport customer review :  14 November 2013 by Glenn Biffen    (UK)

Rating : 9/10

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Recommended

Easy to use and signage is adequate. The announcements are clear and concise. Plenty of space, light and room to breathe. A good choice of shops too; this is an airport not a shopping mall! Even the security staff are human! We use this airport several times a year (property in the area). Just a shame the money situation has gone bad for the country as the old terminal could be redeveloped too.



Alicante Airport customer review :  24 October 2013 by Ian Waddell    (UK)

Rating : 4/10

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Recommended

My family uses Alicante airport about 6 times a year. We cannot see any obvious advantages in the new terminal over the older ones. OK, the new terminal was conceived during boom times (and is far too large for current needs), but they obviously decided during construction work to cut the budgets and many of the finishes (loos being the biggest area) are cheaply done and showing wear already. The public address system is useless and they are clearly saving money by not using the air-conditioning as even in October the place was like an oven. The link from the terminal to the car parking/rental cars is a shambles and very poorly sign-posted - every new arrival who doesn't know the route is bewildered and gets lost. We never go during July and August, but I shudder to think what it's like then.



Alicante Airport customer review :  5 August 2013 by J Mathews    (UK)

Rating : 7/10

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Recommended

I use this airport about 6 times per year, it's a shame that none of the money wasted on it could have been used to extend the tram line from Alicante city directly to the airport, this would make a huge difference. The new airport itself is functional, but some areas were not thought out well enough. As others have said - you don't have enough seating at the gate areas. All announcements made are pointless as you cannot understand them as the acoustics are useless. Yes, the food while diverse is very overpriced, but then again isn't it at most airports. On the plus side, if you ever have to get wheelchair assistance in Alicante airport, then I would say (from experience) that the staff are excellent. They are helpful and considerate. The VIP lounge is spacious and comfortable, although when they run out of food you may have to ask for more.



Alicante Airport customer review :  21 May 2013 by Owen Jones-Cruickshank    (Scotland)

Rating : 7/10

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Recommended

Quite an average airport considering how modern it is. Good check-in times, quick queues at security. Not enough seating, not enough shops but plenty of places to eat. Shops that were there were quite good, pretty overpriced and concentrated in one place. Gate agents below par, and air conditioning terrible!



Alicante Airport customer review :  13 October 2012 by Anne Davies    (UK)

Rating : 2/10

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Recommended

Cavernous airport with insufficient seating in many areas. On the two occasions we have flown from the airport recently the temperature has been absolutely unbearable with air conditioning totally ineffective and passengers stripping off and fanning. Outside the temperature was much lower than in the airport which heated up like a greenhouse. Announcements are incomprehensible, perhaps because of the echo in the huge spaces. In the car rental areas the ramps are incredibly narrow causing difficulty in particular to those driving their cars for the first time out of the airport. Have been travelling several times a year to Alicante for 11 years. Our experience in the old airport was always excellent. Only improvement is perhaps the number of toilets but in general our experience of departures from the new airport has not been a pleasant one. We have also experienced the arrivals area - meeting friends and family coming to visit. In such a huge airport this area is minute, hard for those waiting and those arriving not to fall over each other, and nowhere to sit except 2 small cafes. Can we go back to the old airport, which is still sitting next door?



Alicante Airport customer review :  6 June 2012 by D Lightfoot    (UK)

Rating : 7/10

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Recommended

Nice modern terminal. Only complaint was that the boarding gate information was wrong on the board and the signs at the gate, and there was nobody from the airport or the airline to direct passengers. I found out the correct gate number and ended up making an announcement myself.



Alicante Airport customer review :  30 April 2012 by Ian Waddell    (UK)

Rating : 5/10

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Recommended

Whilst the new terminal has the general ambience of better-known international airports, corners have been cut in the detailing, probably due to the Spanish economic situation. The car rental situation is quite ridiculous. I have been through the new terminal 3 times since it opened and the route from the car rental desks to the car pick-up area is confusing without any adequate signage. There are always groups of bewildered people wandering around lost. You have either to go down by escalator from arrivals, cross the road and up in a lift, or up in a lift from arrivals to a bridge, cross over, and then down in a lift (the levels are numbered differently on each side of the bridge). The car rental booths need to be better staffed to alleviate the long queues that build up. Everything is pre-booked so they know what to expect.



Alicante Airport customer review :  9 January 2012 by Emma Lewis    (UK)

Rating : 4/10

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Recommended

The new airport is a lot larger so be prepared for a route march to get luggage etc on arrival. Going back we had rude and unhelpful check-in staff. Food and drink is astronomical it will cost you about 7 euros for a sandwich and a drink and 2 euros. When we got to the allocated boarding gate there were no seats which meant my daughter sitting on the floor and elderly passengers struggling to stay standing for the 40 minutes we had to wait there!



Alicante Airport customer review :  24 November 2011 by B Lawrence    (Spain)

Rating : 2/10

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Recommended

I was treated at the control area with great disrespect. After taking off my footwear, as requested, I proceeded to walk through. As I entered the boarding side this security woman approached me and snatched my scarf from around my neck, without any explanation As I speak Spanish this was completely uncalled for, and , in my opinion, showed a vast amount of ignorance on her part. I appreciate that checks are necessary, for the safeguard of passengers, but she, and maybe all of the staff there, need a lesson in customer facing care.



Alicante Airport customer review :  17 October 2011 by John Kenny    (UK)

Rating : 8/10

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Arrival from Stansted a breeze, straight through immigration. On departure 10 minutes through to departures. Not keen on being forced to walk through tax free shopping area. New terminal very bright and airy although a long walk to Ryanair departure at area B. Extensive catering choice but as has been said already prices very expensive.



Alicante Airport review :  5 October 2011 by K Mcloughlin   (Spain)

Customer Rating :  3/5

3 Star Rating   

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The irony is that since this new airport opened, the frequency of some flights seems to have fallen. I refer especially to the internal flights from Alicante to Madrid, particularly on Business Class. Iberia now only operate 2 flights per day, compared to about 8 per day from the old airport. The parking is ok, apart from the fact that only 1 level out of 5 is available for parking private cars, Level 5 has been closed for months. While the catering facilities are good, the prices are very high.


Alicante Airport review :  30 June 2011 by D Leston   (UK)

Customer Rating :  4/5

4 Star Rating   

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Nice new terminal building is a vast improvement on the old ones, although there's a lot more walking involved. Processing was efficient and the air-side environment is very enjoyable.


Alicante Airport review :  1 April 2011 by Paul Van Alsten   (France)

Customer Rating :  4/5

4 Star Rating   

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Modern and convenient airport, but lot of walking both upon arrival and departure. In the public area limited food facilities with overpriced offer: EUR13.40 for two sandwiches and a 50cl Fanta! Bus line C6 connects the airport to downtown Alicante every 20 mins - EUR 2.60 one-way, travel time around half an hour. However bus schedules are rather approximate - each time had a delay of 10-15mins. Upon departure check-in was hassle-free - however=self-service machines are for Iberia flights only. No queue at security, friendly staff with good command of English. Good air conditioning in the terminal. Limited seating areas at the boarding gates. Business lounge is spacious and fairly comfortable.


Alicante Airport customer review : 3 February 2010 by Tom Maule

Customer Rating : 3/5

3 Star Rating

Arrival processing and baggage reclaim fairly quick, but a lot of walking down shallow ramps that double back several times. Nevertheless, only about 25 mins from gate arrival to exiting. Departures not such a good experience, Iberia handling is very slow and not enough desks open for the number of departing flights (not really the airport's fault). However, security is fast and efficient with no lines to speak of. Plenty of space airside, but it was a quiet winter Thursday. Adequate food outlets, but very expensive for basic items. Travel value shop to be avoided where possible as all prices are well above those in shops outside. The current terminals are operating at near capacity and a new terminal is due to open this year.


Alicante Airport review by Brian Williamson

9 April 2008   Customer Rating : 2 Star Rating

Went to Alicante today to collect relatives over for a 3 week holiday. Parking good and fair price. Arrivals hall terminal one fair, but several broken seats in waiting area. Food at snack bar good quality but very expensive, we live in Spain and know what is a fair price, this wasn´t. Toilets at terminal one arrival dirty, smelly, no hand drying facilities as dryer broken, no soap available, no paper towels. Disgusting state and NOT representative at all of Spain. Poor introduction for first time visitors. Those responsible should be ashamed.

Alicante Airport review by Jeffrey Leong

30 December 2007   Customer Rating : 3 Star Rating

Modern and clean airport. However, on the airside of the airport, cafes prices were expensive with poor quality sandwiches and snacks - a pack of sandwiches with uninteresting filling cost about 5 Euros which is even more than most (low cost airlines) charge. Tax Free (?) shops has reasonable selection of wines, cigarettes and other products.

Alicante Airport review by Gilbert Peters

7 December 2007   Customer Rating : 4 Star Rating

This airport is not the youngest, but still handles passengers very efficiently. The connexion to the town is well provided: bus C6 in front of the terminal every 40' at the incredible price of 1€. Semi-fast food restaurants are spread at different locations in the terminal. All in all, a pleasant and efficient airport.


Alicante Airport review by Brian Hill

5 October 2007   Customer Rating : 4 Star Rating

Agree with previous rating, busy but efficient airport. No immigration checks but quick check-in and security. Only downside is lack of luggage trolley, a pain if you've booked a hire car as it can be a long walk.

Alicante Airport review by Elliot Hutchinson-Cox

17 July 2007   Customer Rating : 4 Star Rating

Used very recently. Upon arrival, no problems at all, no passport control on duty so straight through to the baggage carousels then well signposted exits. On return a week later, another good experience, queuing for check-in but lines weren't too long. Nice departure area.

Alicante Airport review by Andrew Orme

7 February 2007   Customer Rating : n/a

Arrived Alicante 2100 hrs on Friday evening. Off plane & into baggage collection within 10 minutes. No passport control, booths were empty. Looking forward to using again.

Alicante Airport review by Natalie Moore

7 December 2006

When you arrive at the airport there are usually long queues depending on the time of year you go. These however do shorten very quickly but the two lanes that they have for each destination get confusing because sometimes the queues bend around. The airport is always clean and pleasant and there is enough room to move around easily while shopping and plenty of seats. The only bad points that I can think of are , everytime I travel from Alicante airport they allocate the gates that I have to travel through and then at the last minute they change, which means everytime everybody runs to their correct gate. This is also very annoying when you havent got allocated seats, when flying with certain budget airlines, because everybody races and pushes each other. Another bad point is that when you fly from gate one you think that you can go straight onto the plane and you are the first in the queue, but then you have to walk into another room, wait for somebody to come and then get onto a bus to get to your plane. This is similar to the 'gate situation' in that if you haven't got allocated seats everybody is pushing each other to get to the front. This isn't fair on the families with young children who are called first so that they have priority to sit by each other, by having everybody wait in a room first allows anybody to push in.

Alicante Airport review by John Oram

10 June 2006

We arrived from Stansted and were very impressed. Saturday is a busy day at ALC and we parked on a remote stand but the steps and buses arrived in a flash. The immigration hall is bit bizarre as one enters at right angles to the point of exit. There was a substantial Italian style queue but it dispersed steadily even with only one immigration officer. The baggage hall was well organised. One snag with our car hire and, I believe some others, is that some of the big names have slightly less obviously named partners at ALC and can be difficult to spot. For the return journey the departure and check in facilities were pleasant, cool and airy. Catering has improved markedly and the El Palmeral restaurant is to be recommended landside. We have been using ALC on and off for years and this is an airport which has made the improvements it needed. This is particularly the case with catering and, although it could get very busy, it is a welcoming airport. See also my comments on Murcia.

Alicante Airport review by  Kathy Howe

21 February 2006

Adrian Jay asks about Murcia San Javier. My husband and I have flown into and out of it several times as private pilots and fare paying passengers, most recently in November 2005. It is adequate for an airport of its size though the departure hall was chaotic with several flights checking in at once, with a shortage of seats and cafe space. The ground staff made no attempt to priority board the aircraft and it became a free for all. Parking is very limited, though more is going to be provided. The airport is going to struggle as the Costas become busier with all the new properties south of Cartagena, though in a few years' time there will be the new Murcia Airport inland. Of course, one can avoid all this by flying in one's own aircraft, though the operations staff still take an age to process the departure paperwork!

Alicante Airport review by  Adrian Jay

28 August 2005

I like Alicante airport. I agree that the check in can be a little slow and crowded, but once through to the departure lounge there are plenty of seats, good selection of shops, toilets are clean etc. Arrival is OK too, but you can wait ages at the car hire desks which can be frustrating. Murcia/San Javier is nearer to Torrevieja, but I've no idea what it's like and there very few comments posted - anyone tried Murcia as an alternative ?

Alicante Airport review by  Lynsey McCarthy

28 February 2005

Queues to check in were quite long and slow, and the queues through the detectors into departure lounge were long, though they only had half of the desks open, so that was the likely reason! Once through though the departure lounge is lovely. Clean ammenities and plenty of food and drink. Very comfy indeed!

Alicante Airport review by  Michael White

28 February 2005

Access to Alicante airport is good with easy parking . The check in hall is bright and spacious and there is a good range of shops. There is a fair range of eating establishments serving good quality food. Toilets are clean and plentiful. There is adequate seating in the departure lounge and gates are close and served by air bridges. This was in February so I imagine it could get a little crowded during the summer months. A good airport nevertheless.

Alicante Airport review by  John Davies

8 February 2005

If you are taking a late evening flight from Alicante please bring some food! Most if not all of the shops and food halls close. The duty free store (the smallest) does however remain open so you could survive on chocolate and turron! Airport is easy to navigate, car rental booths can get very very busy in the summer, 1hr+ queues.

Alicante Airport review by  Vesa Laakko

16 April 2004

Terminal is quite roomy with decent shopping and eating facilities. Plenty of places to sit, alltough more and more charter flights coming so I don't know for how long.


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