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Lanzarote Arrecife Airport
7.8 out of 10  7.8 out of 10
16 reviews

 



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LANZAROTE ARRECIFE AIRPORT customer review :  22 March 2014 by D Richards    (UK)

Rating : 3/10

Queuing

Cleanliness

Facilities

Recommended

Flew back yesterday (Thursday). Queue for security stretched back past. Check in desks. Staff were rude and very unhelpful. Did not seem to have anything like enough scanners for the volume of traffic.



LANZAROTE ARRECIFE AIRPORT customer review :  16 December 2013 by Brian Hill    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

As before, quite pleasant small airport let down by its security - just rude and confrontational. Arrival was OK but we waited some time for the luggage even though the airport was quiet. Thomson check-in slowish but why don't the security people make it clear they want electronic items separately and who thought forcing a passenger to put a buggy through the x-ray machine when it was obviously too big was sensible.



LANZAROTE ARRECIFE AIRPORT customer review :  16 December 2013 by Howard Barker    (UK)

Rating : 6/10

Queuing

Cleanliness

Facilities

Recommended

Recently passed through here again without problem. Departed on a Saturday, security well organised and no queues. From bag drop to airside in less than half an hour. Can be different at busy times, especially Thursdays as per my previous comments. Terminal is adequate and no long walks to gate.



LANZAROTE ARRECIFE AIRPORT customer review :  13 December 2013 by Kevin Tunnicliffe    (UK)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Arrivals and security very quick and efficient. Baggage reclaim poor and slow. On leaving, huge queues after check in to get to security and confusing instructions from staff who were mismanaging the lines when you got close. Surly security staff and hold ups caused by slow screening due to operator stopping belt to chat with friends! Absolute rubbish system. Airside crowded and this in December! Must be absolute murder in peak season.



LANZAROTE ARRECIFE AIRPORT customer review :  27 November 2013 by G Stevenson    (UK)

Rating : 1/10

Queuing

Cleanliness

Facilities

Recommended

Ridiculous walk to reach the coaches on arrival. This, however, pales into insignificance given the absolute chaos upon departure! Long check in queues at Thomson desks and then even longer queues for security. The lack of organisation and rude personnel had to be seen to be believed. We arrived at the airport 2 hours before departure and only just made it onto the plane in time. No chance of a drink or duty free shopping. It was my friends' first visit to Lanzarote and she loved the holiday but will not be returning due to the airport experience.



LANZAROTE ARRECIFE AIRPORT customer review :  1 October 2013 by Alan Dawson    (UK)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

Both incoming and departure are difficult in this poorly air conditioned building. The staff are very slow and my experience at the airport was very poor.



LANZAROTE ARRECIFE AIRPORT customer review :  7 December 2012 by Howard Barker    (UK)

Rating : 7/10

Queuing

Cleanliness

Facilities

Recommended

Saturday lunchtime flight. Found the security queue snaked right back to in front of the check-in area, probably due to several German charter flights at the same time. In fairness though it moved fairly quickly and from arrival to airside took no longer than 40 minutes, I have experienced much worse as would those with longer check-in queues. No queuing ropes or staff to monitor the queue. If you have a pre-booked transfer these appear to be leaving from the upper departures level requiring negotiating a ramp up to it, far less convenient to the previous arrangement when you walked straight from arrivals to the coach bays. Otherwise it is fairly civilised.



LANZAROTE ARRECIFE AIRPORT customer review :  19 November 2012 by Trevor Cross    (UK)

Rating : 2/10

Queuing

Cleanliness

Facilities

Recommended

ACE to EMA. 6 gates opened for 3 UK flights leaving within 30 minutes of each other. After waiting in Online Baggage Drop queue for over an hour, and with the remaining 5 gates almost clear, it was questionable whether any flights could be boarded in time. No organisation at all, no assistance to clear confusion, no communication. Pitiful shopping facilities and overpricing in duty free area. Only positive, airport was clean. If only Lanzarote had another airport!



LANZAROTE ARRECIFE AIRPORT customer review :  11 April 2012 by Ann Salmon    (UK)

Rating : 9/10

Queuing

Cleanliness

Facilities

Recommended

This airport is clean, queues are well managed and the staff are polite and actually smile at you. A good selection of shops and an area with a bar where you can sit outside, prices are a bit steep but no different from any other airport. Flew back to Birmingham Sunday 8th April, total time from entering the airport to sitting in the sun was 20 minutes!



LANZAROTE ARRECIFE AIRPORT customer review :  12 March 2012 by S Kapps    (UK)

Rating : 4/10

Queuing

Cleanliness

Facilities

Recommended

Stansted-Lanzarote return. The airport was quite small and confusing, with grubby shops selling not much and inconveniently placed gates. The cafes and restaurants were nowhere and toilets disappeared. It was ok with its seating area. As an airport just to sit and wait for you plane, it served its purpose. The parking was also confusing and poorly sign posted.



Lanzarote Arrecife Airport customer review :  10 April 2011 by P Towriss   (UK)

Customer Rating :  2/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

I was at the Assisted Passage check-in desk with a disabled friend. There was one family of passengers in front of us, and for some reason it took 25 minutes, many confused expressions and several employees to finally get them checked in. Our check-in was a little easier. The security scanning was a nightmare for me as I was trying to lift bags and trays for myself and my friend off the conveyor and didn't have enough hands, and the staff were waving for me to hurry up but not offering to assist me in any way. Once through to the departure area, the prices were just ridiculous. One euro and seventy cents for a small bag of Doritos!


Lanzarote Arrecife Airport customer review :  8 February 2011 by P Seively   (UK)

Customer Rating :  4/5

4 Star Rating   

Queuing

  

Cleanliness

  

Facilities

Departing on a Saturday, their were no queues of charter flight passengers normally found on Thursdays. Probably for this reason, the time between booking in and going through security took less than 10 minutes. Although I was asked to take my watch off and empty all my pockets, including those in my jacket, no one said anything about the half filled bottle of water I had inadvertently left in my rucksack pocket! With a wait of almost 90 minutes before boarding, I found seats fairly comfortable. The one gripe I have is the price of everything airside. How can they justify one euro 90 for a half litre bottle of water or four euros for a ham baguette? Taking a walk around the airport I overheard two men arguing with a bartender who wanted 27 euros for 4 half litre glasses of lager. In the end they walked off, refusing to pay. Even the Duty Free shops prices for alcohol and cigarettes are, in some cases, almost 20% more than can be bought outside! It is said that the most vivid memories of a holiday are the last ones. I can only imagine quite a few people having their holidays spoiled by this.


Lanzarote Arrecife customer review : 14 December 2009 by Howard Barker

Customer Rating :  4/5

4 Star Rating

Security arrangements have much improved in the last two years with no queues to speak of even on Thursdays. Perhaps they read my previous comments. Check-in can still be a pain but that is down to the handling agent. Gates lead directly from the airside departure area so no long walks or travelators.


Lanzarote Arrecife customer review : 15 June 2009 by Alan Morgan

Customer Rating :  4/5

4 Star Rating

Good facilities at this airport - particularly if you avoid Thursday when it appears bto get really busy. Fly regularly from Manchester and flight is well handled with a quick turnaround. Airport waiting facilities are adequate and both the check in procedure and security screen has been speeded up. In May 2009 took 15 minutes from arrival to clearing security and going airside.


Lanzarote Arrecife customer review : 30 November 2008 : by Brian Hill

Customer Rating :  4/5

4 Star Rating

Lanzarote (Arrecife) is a pleasant smallish airport which I suspect gets very busy. We used the airport on Thursdays, a so called 'British' day with approximately 20 UK charters arriving and departing. The baggage reclaim is just about adequate and the check-in area are fine except that the seating gets mixed up amongst the queues at check-in. The security check is a big bad joke; long queues and then a demand that everyone removes their watches, (why?). The scanning was minimal, my wife travels with a nebuliser, basically a small compressor, and lots of needles, sharp boxes etc.; the bag was waved through without a second glance.


Lanzarote Arrecife Airport review by Howard Barker

10 January 2008   Customer Rating : 3 Star Rating

Modern and spacious the queues can be painfully slow to move. Many are on inclusive holidays and deposited all at once by the tour operators. On my last occasion it took 1 hour to reach check- in by when the queue for security was three tiers deep behing the check-in desks, policed only by those already in it. Fortunately on this occasion it moved reasonably fast as I once nearly missed the flight for this reason My advice is to forget the tour firm's transfer, spend a few euros on a taxi and arrive before the herd In the departure lounge there are the usual fast food type outlets and airport shops and, for those who do, two outdoor smoking areas at the extremities, a refreshing contrast to the British practice of banning everything not universally popular.
 










 


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