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Yichang Sanxia Airport 4-Star Ranking of Product and Service Quality


Yichang Sanxia Airport
Skytrax Airport Rating 2014 4.0 Star Rating: Good


4-Star Rating




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YICHANG SANXIA AIRPORT : Web Site & Ground Transportation

Ease of Use 4-Star Rating Parking + Transportation information 4.5-Star Rating
Language Options 4-Star Rating Transit Passenger Information n/a
Flight Information 4.5-Star Rating Terminal Guide 4-Star Rating
Shopping information 4.5-Star Rating Flight Schedules 4-Star Rating
Public Transport - Available options 4-Star Rating Public Transport - national connections 3-Star Rating
Public Transport - Ease of Location 4.5-Star Rating Parking - short term 4.5-Star Rating
Public Transport - downtown Express 3-Star Rating Parking - long term 4-Star Rating
Public Transport - Taxi availability 4-Star Rating Location of Car Rental n/a
Hotel shuttle bus - Location 3-Star Rating Hotel shuttle bus - Service frequency n/a

YICHANG SANXIA AIRPORT : Security and Immigration Service

Security screening - Waiting Times 4-Star Rating Immigration - Arrival Queue times n/a
Security screening - Staff Efficiency 4-Star Rating Immigration - Departure Queue times n/a
Security screening - Staff Attitude 4.5-Star Rating Immigration - Fast Track channel n/a
Security screening - Staff Languages 4-Star Rating Immigration - Staff Attitude n/a
Security screening - Fast Track n/a Immigration - Staff languages n/a


Arrival - Walking distances 4.5-Star Rating Arrival - Direction Signage 4.5-Star Rating
Arrival - Distance to Baggage hall 4.5-Star Rating Arrival - Baggage hall Facilities 3.5-Star Rating
Arrival - Bag Delivery times 4.5-Star Rating Arrival - Baggage cart availability 5-Star Rating
Arrival - Terminal temperatures 4-Star Rating Arrival - Meet and Greet facilities 4-Star Rating

YICHANG SANXIA AIRPORT : Departures & Transit

Check in - Counter Location 4-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4.5-Star Rating Check in - Waiting facilities 4-Star Rating
Information screens 4-Star Rating Walking distances 4.5-Star Rating
Transfer area location n/a Transfer Queue times n/a
Ease of Transfer - Intl to Dom n/a    

YICHANG SANXIA AIRPORT : Terminal Comfort and Terminal Facilities

Seat availability 4-Star Rating Flight Screens 4-Star Rating
Passenger crowding 4-Star Rating Airport PA clarity 4-Star Rating
Natural daylight 5-Star Rating Service counters 4-Star Rating
Ambience & Decor 4-Star Rating ATM / Cash machines 4-Star Rating
External views 5-Star Rating Bureau de Change 3-Star Rating
General Cleanliness 4-Star Rating WiFi access 4-Star Rating
Air Temperature 4-Star Rating Public Internet facilities 4-Star Rating
Washroom Location 4-Star Rating Public Telephones 4-Star Rating
Washroom cleanliness 4.5-Star Rating Business Centre 1.5-Star Rating
Shower Availability n/a Disabled facilities 4-Star Rating
Hotel / Dayroom facilities n/a Quiet / rest areas 3-Star Rating
Baby changing 4-Star Rating Smoking area 3-Star Rating
Child Play facilities 4.5-Star Rating Boarding Gate facilities 4.5-Star Rating
Leisure facilities 4-Star Rating Boarding Gate seating 4-Star Rating

YICHANG SANXIA AIRPORT : Shopping, Food and Beverage

Selection of Shops - Landside 4-Star Rating Int'l brand selections 3-Star Rating
Selection of Shops - Airside 4-Star Rating Shop Pricing policy 4-Star Rating
Shops - Staff Service 4-Star Rating Tax free - Variety of outlets n/a
Restaurants - Local food choices 4.5-Star Rating Coffee/Snack outlets - Landside 4-Star Rating
Restaurants - Int'l food choices 3.5-Star Rating Coffee/Snack outlets - Airside 3.5-Star Rating
Restaurants - Staff service 4.5-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 3-Star Rating

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