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Xi'an Xianyang International Airport 4-Star Ranking of Product and Service Quality

RANKING BY TERMINAL

Xi'an Xianyang Int'l Airport
Skytrax Airport Rating 2014 4.0 Star Rating: Good

Terminal 2

3.5-Star Rating

Terminal 3

4-Star Rating

 

 

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XI'AN XIANYANG INT'L AIRPORT : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use 4-Star Rating Parking + Transportation information 4-Star Rating
Language Options 4-Star Rating Transit Passenger Information 4-Star Rating
Flight Information 4-Star Rating Terminal Guides 4-Star Rating
Shopping information 4-Star Rating Flight Schedules 4-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 4-Star Rating Public Transport - national connections 3-Star Rating
Public Transport - Ease of Location 4-Star Rating Parking - short term 4.5-Star Rating
Public Transport - downtown Express n/a Parking - long term 4.5-Star Rating
Public Transport - Taxi availability 4.5-Star Rating Location of Car Rental 4-Star Rating
Hotel shuttle bus - Location n/a Hotel shuttle bus - Service frequency n/a


XI'AN XIANYANG INT'L AIRPORT : Security and Immigration Service

Security screening - Waiting Times 4-Star Rating Immigration - Arrival Queue times 4-Star Rating
Security screening - Staff Efficiency 4-Star Rating Immigration - Departure Queue times 4-Star Rating
Security screening - Staff Attitude 4-Star Rating Immigration - Fast Track channel n/a
Security screening - Staff Languages 3-Star Rating Immigration - Staff Attitude 4-Star Rating
Security screening - Fast Track 4-Star Rating Immigration - Staff languages 3-Star Rating


XI'AN XIANYANG INT'L AIRPORT : Passenger Arrivals

TERMINAL 2
Walking distances 4-Star Rating Direction Signage 4-Star Rating
Distance to Baggage hall 4-Star Rating Baggage hall Facilities 3.5-Star Rating
Bag Delivery times 4-Star Rating Baggage cart availability 5-Star Rating
Terminal temperatures 4-Star Rating Meet and Greet facilities 3.5-Star Rating
TERMINAL 3
Walking distances 3.5-Star Rating Direction Signage 4-Star Rating
Distance to Baggage hall 3.5-Star Rating Baggage hall Facilities 3.5-Star Rating
Bag Delivery times 4-Star Rating Baggage cart availability 5-Star Rating
Terminal temperatures 3.5-Star Rating Meet and Greet facilities 4-Star Rating

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XI'AN XIANYANG INT'L AIRPORT : Departures & Transit

TERMINAL 2
Check in - Counter Location 4-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4-Star Rating Check in - Waiting facilities 4-Star Rating
Information screens 4-Star Rating Walking distances 4-Star Rating
Transfer area location 4-Star Rating Transfer Queue times 3.5-Star Rating
Ease of Transfer - Intl to Dom 3.5-Star Rating    
TERMINAL 3
Check in - Counter Location 4.5-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4-Star Rating Check in - Waiting facilities 4.5-Star Rating
Information screens 4-Star Rating Walking distances 4-Star Rating
Location of Transfer area 4-Star Rating Transfer Queue times 4-Star Rating
Ease of Transfer - Dom to Intl 3.5-Star Rating    


XI'AN XIANYANG INT'L AIRPORT : Terminal Comfort and Terminal Facilities

TERMINAL 2
Seat availability 3.5-Star Rating Flight Screens 3.5-Star Rating
Passenger crowding 3.5-Star Rating Airport PA clarity 4-Star Rating
Natural daylight 4-Star Rating Service counters 4-Star Rating
Ambience & Decor 4-Star Rating ATM / Cash machines 3-Star Rating
External views 4-Star Rating Bureau de Change 4-Star Rating
General Cleanliness 4-Star Rating WiFi access 4-Star Rating
Air Temperature 3.5-Star Rating Public Internet facilities 1.5-Star Rating
Washroom Location 4-Star Rating Public Telephones 4-Star Rating
Washroom cleanliness 4-Star Rating Business Centre 1.5-Star Rating
Shower Availability n/a Disabled facilities 4-Star Rating
Hotel / Dayroom facilities 4-Star Rating Quiet / rest areas 3-Star Rating
Baby changing 4-Star Rating Smoking areas 3-Star Rating
Child Play facilities 3-Star Rating Boarding Gate facilities 4-Star Rating
Leisure facilities 3-Star Rating Boarding Gate seating 3-Star Rating
TERMINAL 3
Seat availability 4-Star Rating Flight Screens 4-Star Rating
Passenger crowding 4.5-Star Rating Airport PA clarity 4-Star Rating
Natural daylight 4.5-Star Rating Service counters 4-Star Rating
Ambience & Decor 4.5-Star Rating ATM / Cash machines 3-Star Rating
External views 4.5-Star Rating Bureau de Change 4-Star Rating
General Cleanliness 4-Star Rating WiFi access 4-Star Rating
Air Temperature 3.5-Star Rating Public Internet facilities 1.5-Star Rating
Washroom Location 4-Star Rating Public Telephones 4-Star Rating
Washroom cleanliness 4-Star Rating Business Centre n/a
Shower Availability n/a Disabled facilities 4-Star Rating
Hotel / Dayroom facilities n/a Quiet / rest areas 3.5-Star Rating
Baby changing 4-Star Rating Smoking area 4-Star Rating
Child Play facilities 4-Star Rating Boarding Gate facilities 3.5-Star Rating
Leisure facilities 3-Star Rating Boarding Gate seating 4-Star Rating

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XI'AN XIANYANG INT'L AIRPORT : Shopping, Food and Beverage

TERMINAL 2 - SHOPPING
Shopping - Landside 3-Star Rating Tax free - Int'l brand selections n/a
Shopping - Airside 4-Star Rating Tax free - Pricing policy n/a
Shops - Staff Service 4-Star Rating Tax free - Variety of outlets n/a
TERMINAL 2 - FOOD + BEVERAGE
Restaurants - Local food choices 3.5-Star Rating Coffee/Snack outlets - Landside 3.5-Star Rating
Restaurants - Int'l food choices 3-Star Rating Coffee/Snack outlets - Airside 3-Star Rating
Restaurants - Staff service 3.5-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 3.5-Star Rating
TERMINAL 3 - SHOPPING
Shopping - Landside 4-Star Rating Tax free - Int'l brand selections n/a
Shopping - Airside 4-Star Rating Tax free - Pricing policy n/a
Shops - Staff Service 4.5-Star Rating Tax free - Variety of outlets n/a
TERMINAL 3 - FOOD + BEVERAGE
Restaurants - Local food choices 4-Star Rating Coffee/Snack outlets - Landside 4-Star Rating
Restaurants - Int'l food choices 3.5-Star Rating Coffee/Snack outlets - Airside 4-Star Rating
Restaurants - Staff service 4-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 3.5-Star Rating

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