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Shenzhen Bao'an International Airport Star Ranking RANKING BY TERMINAL Shenzhen Bao'an International Airport Skytrax Airport Rating 2012 International Domestic       Airport Ranking : A-Z Index   Airport Star Ranking entry   Airport Star Ranking formula

Shenzhen Bao'an International Airport Star Ranking guide
		Passenger Reviews for Shenzhen Bao'an International Airport		Shenzhen International Airport web site

AIRPORT WEBSITE & GROUND TRANSPORTATION
AIRPORT WEBSITE
Ease of Use		Parking + Transportation information
Language Options		Transit Passenger Information
Flight Information		Terminal Guides
Shopping information		Flight Schedules
GROUND TRANSPORT
Public Transport - Available options		Public Transport - national connections
Public Transport - Ease of Location		Parking - short term
Public Transport - downtown Express		Parking - long term
Public Transport - Taxi availability		Location of Car Rental
Hotel shuttle bus - Location		Hotel shuttle bus - Service frequency

SECURITY SCREENING & IMMIGRATION SERVICES
Security screening - Waiting Times		Immigration - Arrival Queue times
Security screening - Staff Efficiency		Immigration - Departure Queue times
Security screening - Staff Attitude		Immigration - Fast Track channel
Security screening - Staff Languages		Immigration - Staff Attitude
Security screening - Fast Track		Immigration - Staff languages

PASSENGER ARRIVALS
TERMINAL - DOMESTIC
Walking distances		Direction Signage
Distance to Baggage hall		Baggage hall Facilities
Bag Delivery times		Baggage cart availability
Terminal temperatures		Meet and Greet facilities
TERMINAL - INTERNATIONAL
Walking distances		Direction Signage
Distance to Baggage hall		Baggage hall Facilities
Bag Delivery times		Baggage cart availability
Terminal temperatures		Meet and Greet facilities

FLIGHT DEPARTURES & TRANSIT
TERMINAL - DOMESTIC
Check in - Counter Location		Check in - Waiting times
Check in - Queue Management		Check in - Waiting facilities
Information screens		Walking distances
Transfer area location		Transfer Queue times
Ease of Transfer - Dom to Intl
TERMINAL - INTERNATIONAL
Check in - Counter Location		Check in - Waiting times
Check in - Queue Management		Check in - Waiting facilities
Information screens		Walking distances
Location of Transfer area		Transfer Queue times
Ease of Transfer - Intl to Dom

TERMINAL COMFORT & FACILITIES
TERMINAL - DOMESTIC
Seat availability		Flight Screens
Passenger crowding		Airport PA clarity
Natural daylight		Service counters
Ambience & Decor		ATM / Cash machines
External views		Bureau de Change
General Cleanliness		WiFi access
Air Temperature		Public Internet facilities
Washroom Location		Public Telephones
Washroom cleanliness		Business Centre
Shower Availability		Disabled facilities
Hotel / Dayroom facilities		Quiet / rest areas
Baby changing		Smoking area
Child Play facilities		Boarding Gate facilities
Leisure facilities		Boarding Gate seating
TERMINAL - INTERNATIONAL
Seat availability		Flight Screens
Passenger crowding		Airport PA clarity
Natural daylight		Service counters
Ambience & Decor		ATM / Cash machines
External views		Bureau de Change
General Cleanliness		WiFi access
Air Temperature		Public Internet facilities
Washroom Location		Public Telephones
Washroom cleanliness		Business Centre
Shower Availability		Disabled facilities
Hotel / Dayroom facilities		Quiet / rest areas
Baby changing		Smoking area
Child Play facilities		Boarding Gate facilities
Leisure facilities		Boarding Gate seating

SHOPPING, FOOD & BEVERAGE RATING
DOMESTIC - SHOPPING
Shopping - Landside		Tax free - Int'l brand selections
Shopping - Airside		Tax free - Pricing policy
Shops - Staff Service		Tax free - Variety of outlets
DOMESTIC - FOOD + BEVERAGE
Restaurants - Local food choices		Coffee/Snack outlets - Landside
Restaurants - Int'l food choices		Coffee/Snack outlets - Airside
Restaurants - Staff service		Food + Beverage - Price policy
Food + Beverage - Opening hours		Food + Beverage - Payment options
INTERNATIONAL - SHOPPING
Shopping Landside		Tax free - Int'l brand selections
Shopping Airside		Tax free - Pricing policy
Shops - Staff Service		Tax free - Variety of outlets
INTERNATIONAL - FOOD + BEVERAGE
Restaurants - Local food choices		Coffee/Snack outlets - Landside
Restaurants - Int'l food choices		Coffee/Snack outlets - Airside
Restaurants - Staff service		Food + Beverage - Price policy
Food + Beverage - Opening hours		Food + Beverage - Payment options

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