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Shanghai Hongqiao International Airport 4-Star Airport Ranking

RANKING BY TERMINAL

Shanghai Hongqiao Int'l Airport
Skytrax Airport Rating 2012 4.0 Star Rating: Good

Terminal 1

3.5-Star Rating

Terminal 2

5-Star Rating

 

 

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Shanghai Hongqiao International Airport (SHA) Star Ranking guide

Passenger Reviews for Shanghai Hongqiao Intl Airport

SHA Airport Ranking - Security and Immigration



AIRPORT WEBSITE & GROUND TRANSPORTATION

AIRPORT WEBSITE      
Ease of Use 4.5-Star Rating Parking + Transportation information 4-Star Rating
Language Options 4-Star Rating Transit Passenger Information 4-Star Rating
Flight Information 4.5-Star Rating Terminal Guides 4-Star Rating
Shopping information 4.5-Star Rating Flight Schedules 4-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 4-Star Rating Public Transport - national connections 4.5-Star Rating
Public Transport - Ease of Location 4-Star Rating Parking - short term 4-Star Rating
Public Transport - downtown Express 4-Star Rating Parking - long term No Ranking
Public Transport - Taxi availability 4-Star Rating Location of Car Rental 3.5-Star Rating
Hotel shuttle bus - Location 4-Star Rating Hotel shuttle bus - Service frequency No Ranking


SECURITY SCREENING & IMMIGRATION SERVICES

Security screening - Waiting Times 4-Star Rating Immigration - Arrival Queue times 4.5-Star Rating
Security screening - Staff Efficiency 4.5-Star Rating Immigration - Departure Queue times 4-Star Rating
Security screening - Staff Attitude 4-Star Rating Immigration - Fast Track channel No Ranking
Security screening - Staff Languages 3-Star Rating Immigration - Staff Attitude 4-Star Rating
Security screening - Fast Track 4.5-Star Rating Immigration - Staff languages 3-Star Rating


PASSENGER ARRIVALS

TERMINAL 1
Arrival - Walking distances 4-Star Rating Arrival - Direction Signage 3.5-Star Rating
Arrival - Distance to Baggage hall 4-Star Rating Arrival - Baggage hall Facilities 3-Star Rating
Arrival - Bag Delivery times 4-Star Rating Arrival - Baggage cart availability 4-Star Rating
Arrival - Terminal temperatures 3.5-Star Rating Arrival - Meet and Greet facilities 4-Star Rating
TERMINAL 2
Arrival - Walking distances 4-Star Rating Arrival - Direction Signage 4.5-Star Rating
Arrival - Distance to Baggage hall 4-Star Rating Arrival - Baggage hall Facilities 4-Star Rating
Arrival - Bag Delivery times 4-Star Rating Arrival - Baggage cart availability 5-Star Rating
Arrival - Terminal temperatures 4-Star Rating Arrival - Meet and Greet facilities 4.5-Star Rating

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FLIGHT DEPARTURES & TRANSIT

TERMINAL 1
Check in - Counter Location 4-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4-Star Rating Check in - Waiting facilities 3-Star Rating
Information screens 3-Star Rating Walking distances 4.5-Star Rating
Transfer area location 3-Star Rating Transfer Queue times No Ranking
Ease of Transfer - T1 to T2 2-Star Rating    
TERMINAL 2
Check in - Counter Location 4.5-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4.5-Star Rating Check in - Waiting facilities 4-Star Rating
Information screens 4.5-Star Rating Walking distances 4.5-Star Rating
Location of Transfer area 4-Star Rating Transfer Queue times 4.5-Star Rating
Ease of Transfer - T2 to T1 3-Star Rating    


TERMINAL COMFORT & FACILITIES

TERMINAL 1
Seat availability 4-Star Rating Flight Screens 3.5-Star Rating
Passenger crowding 3.5-Star Rating Airport PA clarity 3.5-Star Rating
Natural daylight 3.5-Star Rating Service counters 3.5-Star Rating
Ambience & Decor 3.5-Star Rating ATM / Cash machines 3.5-Star Rating
External views 4-Star Rating Bureau de Change 3.5-Star Rating
General Cleanliness 4-Star Rating WiFi access 3.5-Star Rating
Air Temperature 4-Star Rating Public Internet facilities 3.5-Star Rating
Washroom Location 4-Star Rating Public Telephones 4-Star Rating
Washroom cleanliness 4-Star Rating Business Centre 2-Star Rating
Shower Availability 1-Star Rating Disabled facilities 3-Star Rating
Hotel / Dayroom facilities 4-Star Rating Quiet / rest areas 3.5-Star Rating
Baby changing 2-Star Rating Smoking area 4-Star Rating
Child Play facilities 2-Star Rating Boarding Gate facilities 3.5-Star Rating
Leisure facilities 3-Star Rating Boarding Gate seating 3.5-Star Rating
TERMINAL 2
Seat availability 4.5-Star Rating Flight Screens 5-Star Rating
Passenger crowding 4.5-Star Rating Airport PA clarity 4.5-Star Rating
Natural daylight 5-Star Rating Service counters 4-Star Rating
Ambience & Decor 4.5-Star Rating ATM / Cash machines 4-Star Rating
External views 5-Star Rating Bureau de Change 3-Star Rating
General Cleanliness 5-Star Rating WiFi access 4-Star Rating
Air Temperature 4.5-Star Rating Public Internet facilities 5-Star Rating
Washroom Location 4.5-Star Rating Public Telephones 5-Star Rating
Washroom cleanliness 5-Star Rating Business Centre 3-Star Rating
Shower Availability 1-Star Rating Disabled facilities 4.5-Star Rating
Hotel / Dayroom facilities 5-Star Rating Quiet / rest areas 3.5-Star Rating
Baby changing 4-Star Rating Smoking area 5-Star Rating
Child Play facilities 3-Star Rating Boarding Gate facilities 4-Star Rating
Leisure facilities 4-Star Rating Boarding Gate seating 4.5-Star Rating

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SHOPPING, FOOD & BEVERAGE RATING

TERMINAL 1 - SHOPPING
Shopping - Landside 3.5-Star Rating Tax free - Int'l brand selections 3-Star Rating
Shopping - Airside 3-Star Rating Tax free - Pricing policy 4-Star Rating
Shops - Staff Service 4-Star Rating Tax free - Variety of outlets 3-Star Rating
TERMINAL 1 - FOOD + BEVERAGE
Restaurants - Local food choices 4-Star Rating Coffee/Snack outlets - Landside 4-Star Rating
Restaurants - Int'l food choices 3-Star Rating Coffee/Snack outlets - Airside 3-Star Rating
Restaurants - Staff service 3.5-Star Rating Food + Beverage - Prices 4-Star Rating
Food + Beverage - Opening hours 3.5-Star Rating Food + Beverage - Payment options 3-Star Rating
TERMINAL 2 - SHOPPING
Shopping - Landside 5-Star Rating Int'l brand selections 5-Star Rating
Shopping - Airside 5-Star Rating Pricing policy 4-Star Rating
Shops - Staff Service 4-Star Rating Variety of outlets 5-Star Rating
TERMINAL 2 - FOOD + BEVERAGE
Restaurants - Local food choices 5-Star Rating Coffee/Snack outlets - Landside 5-Star Rating
Restaurants - Int'l food choices 4.5-Star Rating Coffee/Snack outlets - Airside 5-Star Rating
Restaurants - Staff service 4.5-Star Rating Food + Beverage - Prices 4-Star Rating
Food + Beverage - Opening hours 4.5-Star Rating Food + Beverage - Payment options 4-Star Rating

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