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Incheon International Airport  Star Ranking under review

RANKING BY TERMINAL


Terminal

under review

   

 

 

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INCHEON INTERNATIONAL AIRPORT : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use

under review

Parking + Transportation information

under review

Language Options

under review

Transit Passenger Information

under review

Flight Information

under review

Terminal Guides

under review

Shopping information

under review

Flight Schedules

under review

GROUND TRANSPORT      
Public Transport - Available options

under review

Public Transport - national connections

under review

Public Transport - Ease of Location

under review

Parking - short term

under review

Public Transport - downtown Express

under review

Parking - long term

under review

Public Transport - Taxi availability

under review

Location of Car Rental

under review

Hotel shuttle bus - Location

under review

Hotel shuttle bus - Service frequency

under review



INCHEON INTERNATIONAL AIRPORT : Security and Immigration Service

Security screening - Waiting Times

under review

Immigration - Arrival Queue times

under review

Security screening - Staff Efficiency

under review

Immigration - Departure Queue times

under review

Security screening - Staff Attitude

under review

Immigration - Fast Track channel

under review

Security screening - Staff Languages

under review

Immigration - Staff Attitude

under review

Security screening - Fast Track

under review

Immigration - Staff languages

under review



INCHEON INTERNATIONAL AIRPORT : Passenger Arrivals

TERMINAL
Arrival - Walking distances

under review

Arrival - Direction Signage

under review

Arrival - Distance to Baggage hall

under review

Arrival - Baggage hall Facilities

under review

Arrival - Bag Delivery times

under review

Arrival - Baggage cart availability

under review

Arrival - Terminal temperatures

under review

Arrival - Meet and Greet facilities

under review


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INCHEON INTERNATIONAL AIRPORT : Departures & Transit

TERMINAL
Check in - Counter Location

under review

Check in - Waiting times

under review

Check in - Queue Management

under review

Check in - Waiting facilities

under review

Terminal - Information screens

under review

Terminal - Walking distances

under review

Terminal - Transfer area location

under review

Terminal - Transfer Queue times

under review

Ease of Transfer

under review

   


INCHEON INTERNATIONAL AIRPORT : Terminal Comfort and Terminal Facilities

TERMINAL
Terminal - Seat availability

under review

Terminal - Flight Screens

under review

Terminal - Passenger crowding

under review

Terminal - Airport PA clarity

under review

Terminal - Natural daylight

under review

Terminal - Service counters

under review

Terminal - Ambience & Decor

under review

Terminal - ATM / Cash machines

under review

Terminal - External views

under review

Terminal - Bureau de Change

under review

Terminal - General Cleanliness

under review

Terminal - WiFi access

under review

Terminal - Air Temperature

under review

Terminal - Public Internet facilities

under review

Comfort - Washroom Location

under review

Terminal - Public Telephones

under review

Comfort - Washroom cleanliness

under review

Terminal - Business Centre

under review

Comfort - Shower Availability

under review

Comfort - Disabled facilities

under review

Comfort - Hotel / Dayroom facilities

under review

Comfort - Quiet / rest areas

under review

Comfort - Baby changing

under review

Comfort - Smoking area

under review

Comfort - Child Play facilities

under review

Comfort - Boarding Gate facilities

under review

Comfort - Leisure facilities

under review

Comfort - Boarding Gate seating

under review


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INCHEON INTERNATIONAL AIRPORT : Shopping, Food and Beverage

SHOPPING
Shopping - Landside

under review

Tax free - Int'l brand selections

under review

Shopping - Airside

under review

Tax free - Pricing policy

under review

Shops - Staff Service

under review

Tax free - Variety of outlets

under review

FOOD + BEVERAGE
Restaurants - Local food choices

under review

Coffee/Snack outlets - Landside

under review

Restaurants - Int'l food choices

under review

Coffee/Snack outlets - Airside

under review

Restaurants - Staff service

under review

Food + Beverage - Price policy

under review

Food + Beverage - Opening hours

under review

Food + Beverage - Payment options

under review


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