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Shanghai Pudong International Airport 3-Star Airport Ranking

RANKING BY TERMINAL

Shanghai Pudong Int'l Airport
Skytrax Airport Rating 2014 3.0 Star Rating: Fair

Terminal 1

3-Star Rating

Terminal 2

3-Star Rating

 

 

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SHANGHAI PUDONG INT'L AIRPORT : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use No Ranking Parking + Transportation information No Ranking
Language Options No Ranking Transit Passenger Information No Ranking
Flight Information No Ranking Terminal Guides No Ranking
Shopping information No Ranking Flight Schedules No Ranking
GROUND TRANSPORT      
Public Transport - Available options No Ranking Public Transport - national connections No Ranking
Public Transport - Ease of Location No Ranking Parking - short term No Ranking
Public Transport - downtown Express No Ranking Parking - long term No Ranking
Public Transport - Taxi availability No Ranking Location of Car Rental No Ranking
Hotel shuttle bus - Location No Ranking Hotel shuttle bus - Service frequency No Ranking


SHANGHAI PUDONG INT'L AIRPORT : Security and Immigration Service

Security screening - Waiting Times 3.5-Star Rating Immigration - Arrival Queue times 3-Star Rating
Security screening - Staff Efficiency 3.5-Star Rating Immigration - Departure Queue times 3-Star Rating
Security screening - Staff Attitude 3-Star Rating Immigration - Fast Track channel 3-Star Rating
Security screening - Staff Languages 2.5-Star Rating Immigration - Staff Attitude 3-Star Rating
Security screening - Fast Track 3-Star Rating Immigration - Staff languages 2.5-Star Rating


SHANGHAI PUDONG INT'L AIRPORT : Passenger Arrivals

TERMINAL - 1
Arrival - Walking distances 3-Star Rating Arrival - Direction Signage 3-Star Rating
Arrival - Distance to Baggage hall 3-Star Rating Arrival - Baggage hall Facilities 3-Star Rating
Arrival - Bag Delivery times 3-Star Rating Arrival - Baggage cart availability 4-Star Rating
Arrival - Terminal temperatures 2-Star Rating Arrival - Meet and Greet facilities 2.5-Star Rating
TERMINAL - 2
Arrival - Walking distances 3-Star Rating Arrival - Direction Signage 3-Star Rating
Arrival - Distance to Baggage hall 3-Star Rating Arrival - Baggage hall Facilities 3-Star Rating
Arrival - Bag Delivery times 3-Star Rating Arrival - Baggage cart availability 4-Star Rating
Arrival - Terminal temperatures 2.5-Star Rating Arrival - Meet and Greet facilities 2.5-Star Rating

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SHANGHAI PUDONG INT'L AIRPORT : Departures & Transit

TERMINAL - 1
Check in - Counter Location 4-Star Rating Check in - Waiting times 3-Star Rating
Check in - Queue Management 3-Star Rating Check in - Waiting facilities 3-Star Rating
Terminal - Information screens 3.5-Star Rating Terminal - Walking distances 3-Star Rating
Terminal - Transfer area location 3-Star Rating Terminal - Transfer Queue times 3-Star Rating
Ease of Transfer - T1 to T2 2.5-Star Rating    
TERMINAL - 2
Check in - Counter Location 4-Star Rating Check in - Waiting times 3-Star Rating
Check in - Queue Management 3-Star Rating Check in - Waiting facilities 3-Star Rating
Terminal - Information screens 3.5-Star Rating Terminal - Walking distances 3-Star Rating
Location of Transfer area 3-Star Rating Terminal - Transfer Queue times 3-Star Rating
Ease of Transfer - T2 to T1 2.5-Star Rating    


SHANGHAI PUDONG INT'L AIRPORT : Terminal Comfort and Terminal Facilities

TERMINAL - 1
Terminal - Seat availability 3-Star Rating Terminal - Flight Screens 3.5-Star Rating
Terminal - Passenger crowding 2.5-Star Rating Terminal - Airport PA clarity 3-Star Rating
Terminal - Natural daylight 3.5-Star Rating Terminal - Service counters 3-Star Rating
Terminal - Ambience & Decor 3-Star Rating Terminal - ATM / Cash machines 3-Star Rating
Terminal - External views 3.5-Star Rating Terminal - Bureau de Change 3-Star Rating
Terminal - General Cleanliness 3-Star Rating Terminal - WiFi access 2.5-Star Rating
Terminal - Air Temperature 2.5-Star Rating Terminal - Public Internet facilities 2.5-Star Rating
Comfort - Washroom Location 3.5-Star Rating Terminal - Public Telephones 3-Star Rating
Comfort - Washroom cleanliness 3.5-Star Rating Terminal - Business Centre 3-Star Rating
Comfort - Shower Availability 1.5-Star Rating Comfort - Disabled facilities 2.5-Star Rating
Comfort - Hotel / Dayroom facilities 2.5-Star Rating Comfort - Quiet / rest areas 1.5-Star Rating
Comfort - Baby changing 3-Star Rating Comfort - Smoking area 1.5-Star Rating
Comfort - Child Play facilities 3-Star Rating Comfort - Boarding Gate facilities 3-Star Rating
Comfort - Leisure facilities 1.5-Star Rating Comfort - Boarding Gate seating 3-Star Rating
TERMINAL - 2
Terminal - Seat availability 3-Star Rating Terminal - Flight Screens 3.5-Star Rating
Terminal - Passenger crowding 2.5-Star Rating Terminal - Airport PA clarity 3-Star Rating
Terminal - Natural daylight 3.5-Star Rating Terminal - Service counters 3-Star Rating
Terminal - Ambience & Decor 3-Star Rating Terminal - ATM / Cash machines 3-Star Rating
Terminal - External views 3.5-Star Rating Terminal - Bureau de Change 3-Star Rating
Terminal - General Cleanliness 3-Star Rating Terminal - WiFi access 2.5-Star Rating
Terminal - Air Temperature 2.5-Star Rating Terminal - Public Internet facilities 2.5-Star Rating
Comfort - Washroom Location 3.5-Star Rating Terminal - Public Telephones 3-Star Rating
Comfort - Washroom cleanliness 3.5-Star Rating Terminal - Business Centre 3-Star Rating
Comfort - Shower Availability 1.5-Star Rating Comfort - Disabled facilities 2.5-Star Rating
Comfort - Hotel / Dayroom facilities 2.5-Star Rating Comfort - Quiet / rest areas 1.5-Star Rating
Comfort - Baby changing 3-Star Rating Comfort - Smoking area 1.5-Star Rating
Comfort - Child Play facilities 3-Star Rating Comfort - Boarding Gate facilities 3-Star Rating
Comfort - Leisure facilities 1.5-Star Rating Comfort - Boarding Gate seating 3-Star Rating

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SHANGHAI PUDONG INT'L AIRPORT : Shopping, Food and Beverage

TERMINAL 1 - SHOPPING
Shopping - Landside No Ranking Tax free - Int'l brand selections No Ranking
Shopping - Airside No Ranking Tax free - Pricing policy No Ranking
Shops - Staff Service No Ranking Tax free - Variety of outlets No Ranking
TERMINAL 1 - FOOD + BEVERAGE
Restaurants - Local food choices No Ranking Coffee/Snack outlets - Landside No Ranking
Restaurants - Int'l food choices No Ranking Coffee/Snack outlets - Airside No Ranking
Restaurants - Staff service No Ranking Food + Beverage - Price policy No Ranking
Food + Beverage - Opening hours No Ranking Food + Beverage - Payment options No Ranking
TERMINAL 2 - SHOPPING
Shopping - Landside No Ranking Tax free - Int'l brand selections No Ranking
Shopping - Airside No Ranking Tax free - Pricing policy No Ranking
Shops - Staff Service No Ranking Tax free - Variety of outlets No Ranking
TERMINAL 2 - FOOD + BEVERAGE
Restaurants - Local food choices No Ranking Coffee/Snack outlets - Landside No Ranking
Restaurants - Int'l food choices No Ranking Coffee/Snack outlets - Airside No Ranking
Restaurants - Staff service No Ranking Food + Beverage - Price policy No Ranking
Food + Beverage - Opening hours No Ranking Food + Beverage - Payment options No Ranking

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