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Narita International Airport 4-Star Airport Ranking

RANKING BY TERMINAL

Narita International Airport
Skytrax Airport Rating 2014 4.0 Star Rating: Good

Terminal 1

4-Star Rating

Terminal 2

4-Star Rating

 

 

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AIRPORT WEBSITE & GROUND TRANSPORTATION

AIRPORT WEBSITE      
Ease of Use 4-Star Rating Parking + Transportation information 4-Star Rating
Language Options 4-Star Rating Transit Passenger Information 4-Star Rating
Flight Information 4-Star Rating Terminal Guides 4.5-Star Rating
Shopping information 4.5-Star Rating Flight Schedules 4-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 4.5-Star Rating Public Transport - national connections 4-Star Rating
Public Transport - Ease of Location 4.5-Star Rating Parking - short term 4.5-Star Rating
Public Transport - downtown Express 4.5-Star Rating Parking - long term 4-Star Rating
Public Transport - Taxi availability 4-Star Rating Location of Car Rental 4-Star Rating
Hotel shuttle bus - Location No Ranking Hotel shuttle bus - Service frequency No Ranking


SECURITY SCREENING & IMMIGRATION SERVICES

Security screening - Waiting Times 4-Star Rating Immigration - Arrival Queue times 3.5-Star Rating
Security screening - Staff Efficiency 4-Star Rating Immigration - Departure Queue times 4-Star Rating
Security screening - Staff Attitude 4-Star Rating Immigration - Fast Track channel 4-Star Rating
Security screening - Staff Languages 3.5-Star Rating Immigration - Staff Attitude 4-Star Rating
Security screening - Fast Track 4-Star Rating Immigration - Staff languages 3-Star Rating


PASSENGER ARRIVALS

ARRIVALS - TERMINAL 1
Walking distances 4-Star Rating Direction Signage 4-Star Rating
Distance to Baggage hall 4-Star Rating Baggage hall Facilities 4-Star Rating
Bag Delivery times 4-Star Rating Baggage cart availability 4-Star Rating
Terminal temperatures 4-Star Rating Meet and Greet facilities 4.5-Star Rating
ARRIVALS - TERMINAL 2
Walking distances 4-Star Rating Direction Signage 4-Star Rating
Distance to Baggage hall 4-Star Rating Baggage hall Facilities 4-Star Rating
Bag Delivery times 4-Star Rating Baggage cart availability 4-Star Rating
Terminal temperatures 4-Star Rating Meet and Greet facilities 4-Star Rating

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FLIGHT DEPARTURES & TRANSIT

TERMINAL 1
Check in - Counter Location 4.5-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4.5-Star Rating Check in - Waiting facilities 4-Star Rating
Information screens 4.5-Star Rating Walking distances 3.5-Star Rating
Transfer area location 4-Star Rating Transfer Queue times 4-Star Rating
Ease of Transfer - Dom to Intl 3-Star Rating    
TERMINAL 2
Check in - Counter Location 4.5-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4-Star Rating Check in - Waiting facilities 4-Star Rating
Information screens 4.5-Star Rating Walking distances 3.5-Star Rating
Location of Transfer area 4-Star Rating Transfer Queue times 3.5-Star Rating
Ease of Transfer - Intl to Dom 3-Star Rating    


TERMINAL COMFORT & FACILITIES

TERMINAL 1
Seat availability 4.5-Star Rating Flight Screens 4.5-Star Rating
Passenger crowding 4-Star Rating Airport PA clarity 4-Star Rating
Natural daylight 4.5-Star Rating Service counters 4-Star Rating
Ambience & Decor 4.5-Star Rating ATM / Cash machines 4-Star Rating
External views 4.5-Star Rating Bureau de Change 3.5-Star Rating
General Cleanliness 4-Star Rating WiFi access 4-Star Rating
Air Temperature 4-Star Rating Public Internet facilities 3.5-Star Rating
Washroom Location 4-Star Rating Public Telephones 3.5-Star Rating
Washroom cleanliness 4-Star Rating Business Centre 3.5-Star Rating
Shower Availability 2-Star Rating Disabled facilities 4-Star Rating
Hotel / Dayroom facilities 4-Star Rating Quiet / rest areas 3.5-Star Rating
Baby changing 4-Star Rating Smoking area 4-Star Rating
Child Play facilities 4-Star Rating Boarding Gate facilities 4-Star Rating
Leisure facilities 3-Star Rating Boarding Gate seating 4-Star Rating
TERMINAL 2
Seat availability 4-Star Rating Flight Screens 4.5-Star Rating
Passenger crowding 4-Star Rating Airport PA clarity 4-Star Rating
Natural daylight 4.5-Star Rating Service counters 4-Star Rating
Ambience & Decor 4-Star Rating ATM / Cash machines 4-Star Rating
External views 4.5-Star Rating Bureau de Change 4.5-Star Rating
General Cleanliness 4-Star Rating WiFi access 4-Star Rating
Air Temperature 4-Star Rating Public Internet facilities 3.5-Star Rating
Washroom Location 4-Star Rating Public Telephones 4-Star Rating
Washroom cleanliness 4-Star Rating Business Centre 3.5-Star Rating
Shower Availability 2-Star Rating Disabled facilities 4-Star Rating
Hotel / Dayroom facilities 3-Star Rating Quiet / rest areas 3.5-Star Rating
Baby changing 4-Star Rating Smoking area 4-Star Rating
Child Play facilities 3-Star Rating Boarding Gate facilities 4-Star Rating
Leisure facilities 3-Star Rating Boarding Gate seating 4-Star Rating

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SHOPPING, FOOD & BEVERAGE RATING

TERMINAL 1 - SHOPPING
Shopping - Landside 5-Star Rating Tax free - Int'l brand selections No Ranking
Shopping - Airside 4-Star Rating Tax free - Pricing policy No Ranking
Shops - Staff Service 4.5-Star Rating Tax free - Variety of outlets No Ranking
TERMINAL 1 - FOOD + BEVERAGE
Restaurants - Local food choices 5-Star Rating Coffee/Snack outlets - Landside 5-Star Rating
Restaurants - Int'l food choices 4.5-Star Rating Coffee/Snack outlets - Airside 4-Star Rating
Restaurants - Staff service 4-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 4-Star Rating
TERMINAL 2 - SHOPPING
Shopping - Landside 4-Star Rating Tax free - Int'l brand selections 4-Star Rating
Shopping - Airside 4-Star Rating Tax free - Pricing policy 3.5-Star Rating
Shops - Staff Service 4.5-Star Rating Tax free - Variety of outlets 4-Star Rating
TERMINAL 2 - FOOD + BEVERAGE
Restaurants - Local food choices 4-Star Rating Coffee/Snack outlets - Landside 3.5-Star Rating
Restaurants - Int'l food choices 4-Star Rating Coffee/Snack outlets - Airside 4-Star Rating
Restaurants - Staff service 4-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 4-Star Rating

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