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London City Airport Star Ranking of Product and Service Quality

RANKING BY TERMINAL

London City Airport
Skytrax Airport Rating 2012 0 Star Rating: Nil

Terminal

0-Star Rating
   

 

 

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LONDON CITY AIRPORT : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use 0-Star Rating Parking + Transportation information 0-Star Rating
Language Options 0-Star Rating Transit Passenger Information 0-Star Rating
Flight Information 0-Star Rating Terminal Guides 0-Star Rating
Shopping information 0-Star Rating Flight Schedules 0-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 0-Star Rating Public Transport - national connections 0-Star Rating
Public Transport - Ease of Location 0-Star Rating Parking - short term 0-Star Rating
Public Transport - downtown Express 0-Star Rating Parking - long term 0-Star Rating
Public Transport - Taxi availability 0-Star Rating Location of Car Rental 0-Star Rating
Hotel shuttle bus - Location 0-Star Rating Hotel shuttle bus - Service frequency 0-Star Rating


LONDON CITY AIRPORT : Security and Immigration Service

Security screening - Waiting Times 0-Star Rating Immigration - Arrival Queue times 0-Star Rating
Security screening - Staff Efficiency 0-Star Rating Immigration - Departure Queue times 0-Star Rating
Security screening - Staff Attitude 0-Star Rating Immigration - Fast Track channel 0-Star Rating
Security screening - Staff Languages 0-Star Rating Immigration - Staff Attitude 0-Star Rating
Security screening - Fast Track 0-Star Rating Immigration - Staff languages 0-Star Rating


LONDON CITY AIRPORT : Passenger Arrivals

TERMINAL
Arrival - Walking distances 0-Star Rating Arrival - Direction Signage 0-Star Rating
Arrival - Distance to Baggage hall 0-Star Rating Arrival - Baggage hall Facilities 0-Star Rating
Arrival - Bag Delivery times 0-Star Rating Arrival - Baggage cart availability 0-Star Rating
Arrival - Terminal temperatures 0-Star Rating Arrival - Meet and Greet facilities 0-Star Rating

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LONDON CITY AIRPORT : Departures & Transit

TERMINAL
Check in - Counter Location 0-Star Rating Check in - Waiting times 0-Star Rating
Check in - Queue Management 0-Star Rating Check in - Waiting facilities 0-Star Rating
Terminal - Information screens 0-Star Rating Terminal - Walking distances 0-Star Rating
Terminal - Transfer area location 0-Star Rating Terminal - Transfer Queue times 0-Star Rating
Ease of Transfer - Intl to Dom 0-Star Rating    


LONDON CITY AIRPORT : Terminal Comfort and Terminal Facilities

TERMINAL
Terminal - Seat availability 0-Star Rating Terminal - Flight Screens 0-Star Rating
Terminal - Passenger crowding 0-Star Rating Terminal - Airport PA clarity 0-Star Rating
Terminal - Natural daylight 0-Star Rating Terminal - Service counters 0-Star Rating
Terminal - Ambience & Decor 0-Star Rating Terminal - ATM / Cash machines 0-Star Rating
Terminal - External views 0-Star Rating Terminal - Bureau de Change 0-Star Rating
Terminal - General Cleanliness 0-Star Rating Terminal - WiFi access 0-Star Rating
Terminal - Air Temperature 0-Star Rating Terminal - Public Internet facilities 0-Star Rating
Comfort - Washroom Location 0-Star Rating Terminal - Public Telephones 0-Star Rating
Comfort - Washroom cleanliness 0-Star Rating Terminal - Business Centre 0-Star Rating
Comfort - Shower Availability 0-Star Rating Comfort - Disabled facilities 0-Star Rating
Comfort - Hotel / Dayroom facilities 0-Star Rating Comfort - Quiet / rest areas 0-Star Rating
Comfort - Baby changing 0-Star Rating Comfort - Smoking area 0-Star Rating
Comfort - Child Play facilities 0-Star Rating Comfort - Boarding Gate facilities 0-Star Rating
Comfort - Leisure facilities 0-Star Rating Comfort - Boarding Gate seating 0-Star Rating

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LONDON CITY AIRPORT : Shopping, Food and Beverage

SHOPPING
Shopping - Landside 0-Star Rating Tax free - Int'l brand selections 0-Star Rating
Shopping - Airside 0-Star Rating Tax free - Pricing policy 0-Star Rating
Shops - Staff Service 0-Star Rating Tax free - Variety of outlets 0-Star Rating
FOOD + BEVERAGE
Restaurants - Local food choices 0-Star Rating Coffee/Snack outlets - Landside 0-Star Rating
Restaurants - Int'l food choices 0-Star Rating Coffee/Snack outlets - Airside 0-Star Rating
Restaurants - Staff service 0-Star Rating Food + Beverage - Price policy 0-Star Rating
Food + Beverage - Opening hours 0-Star Rating Food + Beverage - Payment options 0-Star Rating

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