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Kuala Lumpur International Airport  4-Star Airport Ranking

RANKING BY TERMINAL

Kuala Lumpur Int'l Airport
Skytrax Airport Rating 2014 4.0 Star Rating: Good

Terminal

4-Star Rating

(excludes low-cost terminal)

 

 

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KLIA KUALA LUMPUR INT'L AIRPORT : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use 4-Star Rating Parking + Transportation information 4-Star Rating
Language Options 3.5-Star Rating Transit Passenger Information 4-Star Rating
Flight Information 4-Star Rating Terminal Guides 4-Star Rating
Shopping information 4-Star Rating Flight Schedules 4-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 4-Star Rating Public Transport - national connections 4-Star Rating
Public Transport - Ease of Location 4.5-Star Rating Parking - short term 4-Star Rating
Public Transport - downtown Express 4.5-Star Rating Parking - long term 3.5-Star Rating
Public Transport - Taxi availability 4-Star Rating Location of Car Rental 3.5-Star Rating
Hotel shuttle bus - Location 3-Star Rating Hotel shuttle bus - Service frequency 3-Star Rating


KLIA KUALA LUMPUR INT'L AIRPORT : Security and Immigration Service

Security screening - Waiting Times 4-Star Rating Immigration - Arrival Queue times 3.5-Star Rating
Security screening - Staff Efficiency 4-Star Rating Immigration - Departure Queue times 4-Star Rating
Security screening - Staff Attitude 4.5-Star Rating Immigration - Fast Track channel 4-Star Rating
Security screening - Staff Languages 3-Star Rating Immigration - Staff Attitude 4.5-Star Rating
Security screening - Fast Track 4-Star Rating Immigration - Staff languages 3-Star Rating


KLIA KUALA LUMPUR INT'L AIRPORT : Passenger Arrivals

TERMINAL - INTERNATIONAL
Arrival - Walking distances 3.5-Star Rating Arrival - Direction Signage 4.5-Star Rating
Arrival - Distance to Baggage hall 3.5-Star Rating Arrival - Baggage hall Facilities 4-Star Rating
Arrival - Bag Delivery times 4-Star Rating Arrival - Baggage cart availability 4.5-Star Rating
Arrival - Terminal temperatures 4-Star Rating Arrival - Meet and Greet facilities 4-Star Rating

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KLIA KUALA LUMPUR INT'L AIRPORT : Departures & Transit

TERMINAL - INTERNATIONAL
Check in - Counter Location 4-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4-Star Rating Check in - Waiting facilities 4-Star Rating
Terminal - Information screens 4.5-Star Rating Terminal - Walking distances 3.5-Star Rating
Terminal - Transfer area location 3.5-Star Rating Terminal - Transfer Queue times 3.5-Star Rating
Ease of Transfer - Dom to Intl 4-Star Rating    


KLIA KUALA LUMPUR INT'L AIRPORT : Terminal Comfort and Terminal Facilities

TERMINAL - INTERNATIONAL
Terminal - Seat availability 4-Star Rating Terminal - Flight Screens 4.5-Star Rating
Terminal - Passenger crowding 4.5-Star Rating Terminal - Airport PA clarity 4-Star Rating
Terminal - Natural daylight 4.5-Star Rating Terminal - Service counters 4.5-Star Rating
Terminal - Ambience & Decor 4.5-Star Rating Terminal - ATM / Cash machines 4-Star Rating
Terminal - External views 4.5-Star Rating Terminal - Bureau de Change 4-Star Rating
Terminal - General Cleanliness 4-Star Rating Terminal - WiFi access 4.5-Star Rating
Terminal - Air Temperature 4-Star Rating Terminal - Public Internet facilities 4-Star Rating
Comfort - Washroom Location 4.5-Star Rating Terminal - Public Telephones 4-Star Rating
Comfort - Washroom cleanliness 4-Star Rating Terminal - Business Centre 3-Star Rating
Comfort - Shower Availability 3-Star Rating Comfort - Disabled facilities 3.5-Star Rating
Comfort - Hotel / Dayroom facilities 4.5-Star Rating Comfort - Quiet / rest areas 3.5-Star Rating
Comfort - Baby changing 4-Star Rating Comfort - Smoking area 4-Star Rating
Comfort - Child Play facilities 3-Star Rating Comfort - Boarding Gate facilities 3.5-Star Rating
Comfort - Leisure facilities 3.5-Star Rating Comfort - Boarding Gate seating 4-Star Rating

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KLIA KUALA LUMPUR INT'L AIRPORT : Shopping, Food and Beverage

INTERNATIONAL - SHOPPING
Shopping - Landside 4-Star Rating Tax free - Int'l brand selections 4-Star Rating
Shopping - Airside 4.5-Star Rating Tax free - Pricing policy 4-Star Rating
Shops - Staff Service 4.5-Star Rating Tax free - Variety of outlets 4-Star Rating
INTERNATIONAL - FOOD + BEVERAGE
Restaurants - Local food choices 4.5-Star Rating Coffee/Snack outlets - Landside 3.5-Star Rating
Restaurants - Int'l food choices 4-Star Rating Coffee/Snack outlets - Airside 4-Star Rating
Restaurants - Staff service 4-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 4-Star Rating

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