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Changsha Huanghua International Airport 3-Star Ranking of Product and Service Quality

RANKING BY TERMINAL

Changsha Huanghua Int'l Airport
Skytrax Airport Rating 2014 3.0 Star Rating: Fair

Terminal 2

3-Star Rating
   

 

 

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Changsha Huanghua International Airport : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use 3.5-Star Rating Parking + Transportation information 3.5-Star Rating
Language Options 3.5-Star Rating Transit Passenger Information 3.5-Star Rating
Flight Information 3.5-Star Rating Terminal Guides 3.5-Star Rating
Shopping information 3.5-Star Rating Flight Schedules 3.5-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 4-Star Rating Public Transport - national connections No Ranking
Public Transport - Ease of Location 4-Star Rating Parking - short term 4-Star Rating
Public Transport - downtown Express 3.5-Star Rating Parking - long term 4-Star Rating
Public Transport - Taxi availability 4-Star Rating Location of Car Rental No Ranking
Hotel shuttle bus - Location 4-Star Rating Hotel shuttle bus - Service frequency 4-Star Rating


Changsha Huanghua International Airport : Security and Immigration Service

Security screening - Waiting Times 3.5-Star Rating Immigration - Arrival Queue times 4-Star Rating
Security screening - Staff Efficiency 4-Star Rating Immigration - Departure Queue times 4-Star Rating
Security screening - Staff Attitude 3.5-Star Rating Immigration - Fast Track channel 3-Star Rating
Security screening - Staff Languages 2.5-Star Rating Immigration - Staff Attitude No Ranking
Security screening - Fast Track 4-Star Rating Immigration - Staff languages No Ranking


Changsha Huanghua International Airport : Passenger Arrivals

TERMINAL 2 - DOMESTIC
Arrival - Walking distances 2-Star Rating Arrival - Direction Signage 3.5-Star Rating
Arrival - Distance to Baggage hall 2-Star Rating Arrival - Baggage hall Facilities 3.5-Star Rating
Arrival - Bag Delivery times 3.5-Star Rating Arrival - Baggage cart availability 4-Star Rating
Arrival - Terminal temperatures 3.5-Star Rating Arrival - Meet and Greet facilities 3-Star Rating
TERMINAL 2 - INTERNATIONAL
Arrival - Walking distances 2-Star Rating Arrival - Direction Signage 3.5-Star Rating
Arrival - Distance to Baggage hall 2.5-Star Rating Arrival - Baggage hall Facilities 3-Star Rating
Arrival - Bag Delivery times 3.5-Star Rating Arrival - Baggage cart availability 4-Star Rating
Arrival - Terminal temperatures 3.5-Star Rating Arrival - Meet and Greet facilities 3-Star Rating

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Changsha Huanghua International Airport : Departures & Transit

TERMINAL 2 - DOMESTIC
Check in - Counter Location 4-Star Rating Check in - Waiting times 3.5-Star Rating
Check in - Queue Management 3-Star Rating Check in - Waiting facilities 2-Star Rating
Terminal - Information screens 3.5-Star Rating Terminal - Walking distances 2-Star Rating
Terminal - Transfer area location 3.5-Star Rating Terminal - Transfer Queue times 4-Star Rating
Ease of Transfer - Dom to Intl 3-Star Rating    
TERMINAL 2 - INTERNATIONAL
Check in - Counter Location 4-Star Rating Check in - Waiting times 3.5-Star Rating
Check in - Queue Management 3.5-Star Rating Check in - Waiting facilities 3-Star Rating
Terminal - Information screens 3.5-Star Rating Terminal - Walking distances 3.5-Star Rating
Location of Transfer area 3.5-Star Rating Terminal - Transfer Queue times No Ranking
Ease of Transfer - Intl to Dom 3-Star Rating    


Changsha Huanghua International Airport : Terminal Comfort and Terminal Facilities

TERMINAL 2 - DOMESTIC
Terminal - Seat availability 3.5-Star Rating Terminal - Flight Screens 4-Star Rating
Terminal - Passenger crowding 4-Star Rating Terminal - Airport PA clarity 3.5-Star Rating
Terminal - Natural daylight 4-Star Rating Terminal - Service counters 3.5-Star Rating
Terminal - Ambience & Decor 3.5-Star Rating Terminal - ATM / Cash machines 3.5-Star Rating
Terminal - External views 4-Star Rating Terminal - Bureau de Change 3.5-Star Rating
Terminal - General Cleanliness 4-Star Rating Terminal - WiFi access 4-Star Rating
Terminal - Air Temperature 4-Star Rating Terminal - Public Internet facilities 2-Star Rating
Comfort - Washroom Location 3.5-Star Rating Terminal - Public Telephones 3.5-Star Rating
Comfort - Washroom cleanliness 3.5-Star Rating Terminal - Business Centre 2-Star Rating
Comfort - Shower Availability 2-Star Rating Comfort - Disabled facilities 3.5-Star Rating
Comfort - Hotel / Dayroom facilities No Ranking Comfort - Quiet / rest areas 3.5-Star Rating
Comfort - Baby changing 3.5-Star Rating Comfort - Smoking area 2-Star Rating
Comfort - Child Play facilities 3-Star Rating Comfort - Boarding Gate facilities 3.5-Star Rating
Comfort - Leisure facilities 3-Star Rating Comfort - Boarding Gate seating 3.5-Star Rating
TERMINAL 2 - INTERNATIONAL
Terminal - Seat availability 4-Star Rating Terminal - Flight Screens 4-Star Rating
Terminal - Passenger crowding 4-Star Rating Terminal - Airport PA clarity 3.5-Star Rating
Terminal - Natural daylight 4-Star Rating Terminal - Service counters 2-Star Rating
Terminal - Ambience & Decor 3.5-Star Rating Terminal - ATM / Cash machines 2-Star Rating
Terminal - External views 4-Star Rating Terminal - Bureau de Change 2-Star Rating
Terminal - General Cleanliness 4-Star Rating Terminal - WiFi access 4-Star Rating
Terminal - Air Temperature 4-Star Rating Terminal - Public Internet facilities 2-Star Rating
Comfort - Washroom Location 3.5-Star Rating Terminal - Public Telephones 3.5-Star Rating
Comfort - Washroom cleanliness 3.5-Star Rating Terminal - Business Centre 2-Star Rating
Comfort - Shower Availability 2-Star Rating Comfort - Disabled facilities 3.5-Star Rating
Comfort - Hotel / Dayroom facilities No Ranking Comfort - Quiet / rest areas 3.5-Star Rating
Comfort - Baby changing 3.5-Star Rating Comfort - Smoking area 1-Star Rating
Comfort - Child Play facilities 2-Star Rating Comfort - Boarding Gate facilities 3.5-Star Rating
Comfort - Leisure facilities 2-Star Rating Comfort - Boarding Gate seating 4-Star Rating

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Changsha Huanghua International Airport : Shopping, Food and Beverage

TERMINAL 2 - DOMESTIC      
SHOPPING
Shopping - Landside 3.5-Star Rating Tax free - Int'l brand selections No Ranking
Shopping - Airside 3.5-Star Rating Tax free - Pricing policy No Ranking
Shops - Staff Service 3.5-Star Rating Tax free - Variety of outlets No Ranking
FOOD + BEVERAGE
Restaurants - Local food choices 4-Star Rating Coffee/Snack outlets - Landside 3.5-Star Rating
Restaurants - Int'l food choices 2-Star Rating Coffee/Snack outlets - Airside 3.5-Star Rating
Restaurants - Staff service 3.5-Star Rating Food + Beverage - Price policy 3-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 4-Star Rating
TERMINAL 2 - INTERNATIONAL      
SHOPPING
Shopping - Landside 3.5-Star Rating Tax free - Int'l brand selections 3-Star Rating
Shopping - Airside 3.5-Star Rating Tax free - Pricing policy 3.5-Star Rating
Shops - Staff Service 3.5-Star Rating Tax free - Variety of outlets 3-Star Rating
FOOD + BEVERAGE
Restaurants - Local food choices 3.5-Star Rating Coffee/Snack outlets - Landside 3-Star Rating
Restaurants - Int'l food choices 2-Star Rating Coffee/Snack outlets - Airside 3-Star Rating
Restaurants - Staff service 4-Star Rating Food + Beverage - Price policy 3-Star Rating
Food + Beverage - Opening hours 3.5-Star Rating Food + Beverage - Payment options 4-Star Rating

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