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Scoot 3-Star Airline Rating  | A Low-Cost Airline

Scoot
SKYTRAX Star Rating 2014 3.0 Star Rating: Average

QUALITY RATING

Premium Economy

3.5-Star Rating

Economy Class

3.5-Star Rating
 






Scoot  Web Site and General Ratings

 

WEBSITE/GENERAL

 

WEBSITE/GENERAL

 

Language options

3.5-Star Rating

Fares & Taxes info

3.5-Star Rating

Visual Appeal / Ease of use

3.5-Star Rating

Explanation of add-on charges

3.5-Star Rating

Airline Product information

4-Star Rating

Explanation of baggage allowance/costs

3.5-Star Rating

Inflight Service information

3.5-Star Rating

Seat Allocation payment service

4-Star Rating

Buy Onboard information

4-Star Rating

Payment Card fees

3.5-Star Rating

Ease of contacting airline

3.5-Star Rating

Online Check-In

4-Star Rating

Standard of Customer support service

3-Star Rating

 

 


Scoot  Airport Experience Rating

AIRPORT SERVICES  :  Read the Airport Reviews  (Singapore)

Check-in : Waiting times

3-Star Rating

ScootBiz priority boarding

3.5-Star Rating

Check-in : Service Efficiency

3-Star Rating

Boarding Service efficiency

3-Star Rating

Arrival Assistance

2.5-Star Rating

Baggage Delivery

3-Star Rating

Handling delays / cancellations

2-Star Rating    

 

Scoot  Onboard Product and Staff Service Rating

CABIN PRODUCT

 

CABIN STAFF SERVICE

 

Seat Comfort : ScootBiz (38" pitch)

3.5-Star Rating

Cabin Staff Safety standards  Click link for Details

3.5-Star Rating

Seat Comfort : Standard (31" Pitch)

3.5-Star Rating

Service Efficiency

3.5-Star Rating

Cabin Storage space

2.5-Star Rating

Courtesy of Service

3.5-Star Rating

Cabin Cleanliness

3.5-Star Rating

Enthusiasm, Attitude

3.5-Star Rating

Condition of seats, cabin interior

3.5-Star Rating

Cabin Presence thru Flight

3-Star Rating

BOB  : Inflight Entertainment options/cost

3.5-Star Rating

Responding to Requests

3-Star Rating

BOB  : Choice of Food & Beverages

3-Star Rating

Language skills

3.5-Star Rating

BOB  : Pre-Order Meal options

3.5-Star Rating

Quality Consistency among staff

3-Star Rating

BOB  : Prices of Food & Beverages

3-Star Rating

Friendliness and Hospitality

3.5-Star Rating

BOB  : Quality of Meal options

3-Star Rating

Standard/Intrusion of PA messages

3-Star Rating

BOB= buy onboard

 

 

 

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