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Thomson Airways 3-Star Airline Rating of Product and Service Quality

Thomson Airways
SKYTRAX Star Rating 2014 3.0 Star Rating: Average

LONG HAUL

Premium Club

3.5-Star Rating

Economy Class

3-Star Rating
   
   

SHORT HAUL

Economy Class

3-Star Rating
 





 

GENERAL RATINGS  :  Thomson Airways

Web Site : Ease of Use

3-Star Rating

Age of Aircraft in Fleet

3.5-Star Rating

Web Site : Product information

3-Star Rating

Cabin Safety standards  Click link for Details

4-Star Rating

Web Site : Online Check-In

1-Star Rating

Cockpit Communications

4-Star Rating

Handling Delays/Cancellations

3-Star Rating

Airline Onboard Magazine

3-Star Rating

Staff Grooming & Presentation

4-Star Rating

Assisting Families & Children

4-Star Rating



THOMSON AIRWAYS : Premium Club Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews  (Gatwick)

Check-In Services

3-Star Rating

Arrival Assistance

3-Star Rating

Priority Boarding

3-Star Rating

Baggage Delivery

3-Star Rating

 

 

 

 

LONG HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details

3.5-Star Rating

Service Efficiency

4-Star Rating

Comfort : Blankets, Pillows

3.5-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

3-Star Rating

Interaction with PAX

3-Star Rating

Washroom Cleanliness

3-Star Rating

Cabin Presence thru Flight

3-Star Rating

Cabin Cleanliness / Condition

3-Star Rating

Responding to Requests

4-Star Rating

Quality of Meals served

3.5-Star Rating

Language Skills

2-Star Rating

Newspapers & Magazines

3-Star Rating

Friendliness and Hospitality

3.5-Star Rating



THOMSON AIRWAYS : Economy Class Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews  (Gatwick)

Check-In Services

3-Star Rating

Arrival Assistance

2-Star Rating

Baggage Delivery

3-Star Rating

   

 

 

 

 

LONG HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details

3-Star Rating

Service Efficiency

3-Star Rating

Comfort : Blankets, Pillows

3-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

3-Star Rating

Interaction with PAX

3-Star Rating

Washroom Cleanliness

3-Star Rating

Cabin Presence thru Flight

3-Star Rating

Cabin Cleanliness / Condition

3-Star Rating

Responding to Requests

3-Star Rating

Quality of Meals served

3-Star Rating

Language Skills

2-Star Rating

Quantity of Food served

3-Star Rating

Friendliness and Hospitality

3.5-Star Rating

 

SHORT HAUL / EUROPEAN

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort

3-Star Rating

Service Efficiency

3-Star Rating

Comfort : Blankets, Pillows

1-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

2-Star Rating

Interaction with PAX

2-Star Rating

Washroom Cleanliness

3-Star Rating

Cabin Presence thru Flight

3-Star Rating

Cabin Cleanliness / Condition

3-Star Rating

Responding to Requests

3-Star Rating

Choice of Buy Onboard food

3-Star Rating

Language Skills

2-Star Rating

Prices of food & beverages

3-Star Rating

Friendliness and Hospitality

3.5-Star Rating

  All Rights reserved - Rating details may not be copied or reproduced without prior consent of Skytrax




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