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Thomas Cook Airlines 3-Star Airline Rating of Product & Service
Quality |
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Rating is reviewed annually and an airline's Star Rating is checked every 2-3
months. Rankings are applied following detailed Quality analysis of front-line
standards by SKYTRAX. Rankings do not have any association with
trip reports or traveller assessments that you will find in consumer areas of
this web site.
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GENERAL RATINGS
: Thomas Cook Airlines |
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Web Site : Ease of Use |
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Age of Aircraft in Fleet |
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Web Site : Product information |
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Cabin Safety Standards |
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Web Site : Online Check-In |
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Cockpit Communications |
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Handling Delays/Cancellations |
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Airline Onboard Magazine |
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Staff Grooming & Presentation |
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Assisting Families & Children |
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TC PREMIUM : Thomas Cook Airlines |
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AIRPORT SERVICE |
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Check-In Services |
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Arrival Assistance |
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Transfer Services |
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Baggage Delivery |
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A330 - Long Haul |
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ONBOARD PRODUCT |
CABIN STAFF SERVICE |
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Seat Comfort |
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Service Efficiency |
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Blankets, Pillow, Amenities |
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Enthusiasm, Attitude |
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Inflight Entertainment |
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Interaction with PAX |
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Washroom Cleanliness |
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Cabin Presence thru Flight |
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Cabin Cleanliness / Condition |
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Responding to Requests |
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Quality of Meals served |
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Language Skills |
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Newspapers & Magazines |
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Consistency amongst Staff |
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Economy Class : Thomas Cook Airlines |
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AIRPORT SERVICE |
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Check-In Services |
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Arrival Assistance |
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Transfer Services |
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Baggage Delivery |
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A330 - Long Haul |
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ONBOARD PRODUCT |
CABIN STAFF SERVICE |
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Seat Comfort : Standard |
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Service Efficiency |
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Comfort : Blankets, Pillows |
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Enthusiasm, Attitude |
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Inflight Entertainment |
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Interaction with PAX |
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Washroom Cleanliness |
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Cabin Presence thru Flight |
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Cabin Cleanliness / Condition |
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Responding to Requests |
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Quality of Meals served |
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Language Skills |
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Newspapers & Magazines |
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Consistency amongst Staff |
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Short / Medium Haul |
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ONBOARD PRODUCT |
CABIN STAFF SERVICE |
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Seat Comfort |
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Service Efficiency |
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Comfort : Blankets, Pillows |
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Enthusiasm, Attitude |
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Inflight Entertainment |
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Interaction with PAX |
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Washroom Cleanliness |
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Cabin Presence thru Flight |
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Cabin Cleanliness / Condition |
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Responding to Requests |
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Quality of Meals served |
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Language Skills |
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Complimentary Beverages |
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Consistency amongst Staff |
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© All Rights reserved - Rating details may
not be copied or reproduced without prior consent of Skytrax
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