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Air Namibia 3-Star Airline Rating of Product & Service Quality

Air Namibia
SKYTRAX Star Rating 2014 3.0 Star Rating: Average

LONG HAUL

Business Class

3.5-Star Rating

Economy Class

3-Star Rating

SHORT HAUL

Business Class

3-Star Rating

Economy Class

3-Star Rating
   
   





Air Namibia : Web Site & General Rating
Web Site : Ease of Use 3-Star Rating Age of Aircraft in Fleet 3-Star Rating
Web Site : Product information 2.5-Star Rating Cabin Safety standards Click link for Details 3.5-Star Rating
Web Site : Online Check-In 3.5-Star Rating Cockpit Communications 4-Star Rating
Handling Delays/Cancellations 2.5-Star Rating Airline Onboard Magazine 2.5-Star Rating
Staff Grooming & Presentation 4-Star Rating Assisting Families & Children 4-Star Rating

Air Namibia : Business Class  Product and Service Quality Rating
AIRPORT SERVICES  :  Read the Airport Reviews   (WDH)
Check-In Services 3-Star Rating Arrival Assistance 3-Star Rating
Transfer Services 2.5-Star Rating Arrival Lounges  
Priority Boarding 3.5-Star Rating Baggage Delivery 3.5-Star Rating
 
BUSINESS CLASS LOUNGE  :  Read Air Namibia Lounge Reviews 
Lounge comfort, space 3-Star Rating Staff : Service Efficiency 3.5-Star Rating
Washroom, shower facilities 2.5-Star Rating Staff : Enthusiasm, Attitude 3.5-Star Rating
Dining options / Food Quality 3-Star Rating Staff : Problem Solving 3-Star Rating
Internet / WiFi options 2.5-Star Rating Staff : Language Skills 3-Star Rating
 
LONG HAUL FLIGHTS
ONBOARD PRODUCT   CABIN STAFF SERVICE
Seat Comfort  Click link for Details Read Reviews 3-Star Rating Service Efficiency 3.5-Star Rating
Comfort : Blankets, Pillows 4-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 2.5-Star Rating Interaction with PAX 2.5-Star Rating
Washroom Cleanliness 3.5-Star Rating Cabin Presence thru Flight 3-Star Rating
Cabin Cleanliness / Condition 3.5-Star Rating Responding to Requests 3-Star Rating
Quality of Meals served 4-Star Rating Language Skills 3-Star Rating
Dine-on-Demand efficiency 2.5-Star Rating Consistency amongst Staff 3-Star Rating
Newspapers & Magazines 4-Star Rating Friendliness and Hospitality 4-Star Rating
 
SHORT HAUL FLIGHTS
ONBOARD PRODUCT   CABIN STAFF SERVICE
Seat Comfort  Click link for Details Read Reviews 3.5-Star Rating Service Efficiency 3.5-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 2-Star Rating Interaction with PAX 3.5-Star Rating
Washroom Cleanliness 3.5-Star Rating Cabin Presence thru Flight 3-Star Rating
Cabin Cleanliness / Condition 3-Star Rating Responding to Requests 3-Star Rating
Quality of Meals served 4-Star Rating Language Skills 3-Star Rating
Newspapers & Magazines 2.5-Star Rating Friendliness and Hospitality 3.5-Star Rating


Air Namibia : Economy Class  Product and Service Quality Rating
AIRPORT SERVICES  :  Read the Airport Reviews   (WDH)
Check-In Services 3-Star Rating Arrival Assistance 3-Star Rating
Transfer Services 3-Star Rating Baggage Delivery 3-Star Rating
Boarding Service Efficiency 2.5-Star Rating    
 
LONG HAUL FLIGHTS
ONBOARD PRODUCT   CABIN STAFF SERVICE
Seat Comfort  Click link for Details Read Reviews 3.5-Star Rating Service Efficiency 3.5-Star Rating
Comfort : Blankets, Pillows 3.5-Star Rating Enthusiasm, Attitude 2.5-Star Rating
Inflight Entertainment 2.5-Star Rating Interaction with PAX 2.5-Star Rating
Washroom Cleanliness 3.5-Star Rating Cabin Presence thru Flight 3.5-Star Rating
Cabin Cleanliness / Condition 2.5-Star Rating Responding to Requests 3-Star Rating
Quality of Meals served 4-Star Rating Language Skills 3-Star Rating
Quantity of Food served 3.5-Star Rating Consistency amongst Staff 3-Star Rating
Newspapers & Magazines 2.5-Star Rating Friendliness and Hospitality 4-Star Rating
 
SHORT HAUL FLIGHTS
ONBOARD PRODUCT   CABIN STAFF SERVICE
Seat Comfort  Click link for Details Read Reviews 3.5-Star Rating Service Efficiency 3-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 3.5-Star Rating
Inflight Entertainment 2-Star Rating Interaction with PAX 3-Star Rating
Washroom Cleanliness 3.5-Star Rating Cabin Presence thru Flight 3.5-Star Rating
Cabin Cleanliness / Condition 2.5-Star Rating Responding to Requests 3-Star Rating
Quality of Meals served 3.5-Star Rating Language Skills 3-Star Rating
Newspapers & Magazines 2.5-Star Rating Friendliness and Hospitality 3.5-Star Rating


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