Home Page



Shandong Airlines 3-Star Airline Rating of Product and Service Quality

Shandong Airlines
SKYTRAX Star Rating 2014 3.0 Star Rating: Average

QUALITY RATING

First Class

3-Star Rating

Economy Class

3-Star Rating
   
 






SHANDONG AIRLINES : Web Site & General Rating

Web Site : Ease of Use 2-Star Rating Age of Aircraft in Fleet 3-Star Rating
Web Site : Product information 1.5-Star Rating Cabin Safety standards Click link for Details 3-Star Rating
Web Site : Online Check-In 1.5-Star Rating Cockpit Communications 1.5-Star Rating
Handling Delays/Cancellations 2.5-Star Rating Airline Onboard Magazine 2.5-Star Rating
Staff Grooming & Presentation 4-Star Rating Assisting Families & Children 3-Star Rating


SHANDONG AIRLINES First Class Product & Service Rating

AIRPORT SERVICES  :  Read the Airport Reviews  (TNA)

Check-In Services 3-Star Rating Arrival Assistance 3-Star Rating
Transfer Services 2.5-Star Rating Arrival Lounges  
Priority Boarding 3-Star Rating Baggage Delivery 3-Star Rating

FIRST CLASS LOUNGE  :  Read the Lounge Reviews   (TNA)

Lounge comfort, space 3-Star Rating Staff : Service Efficiency 3-Star Rating
Washroom, shower facilities 1-Star Rating Staff : Enthusiasm, Attitude 3-Star Rating
Dining options / Food Quality 2-Star Rating Staff : Problem Solving 2.5-Star Rating
Internet / WiFi options 3-Star Rating Staff : Language Skills 2-Star Rating
 

REGIONAL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 3-Star Rating Service Efficiency 3.5-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 3-Star Rating Interaction with PAX 2-Star Rating
Washroom Cleanliness 3.5-Star Rating Cabin Presence thru Flight 3.5-Star Rating
Quality of Meals served 3-Star Rating Responding to Requests 3.5-Star Rating
Newspapers and Magazines 2-Star Rating Language Skills 1.5-Star Rating
Cabin Cleanliness and Condition 3.5-Star Rating Friendliness / Hospitality 3-Star Rating


SHANDONG AIRLINES : Economy Class Product & Service Rating

AIRPORT SERVICES  :  Read the Airport Reviews  (TNA)

Check-In Services 3-Star Rating Arrival Assistance 3-Star Rating
Transfer Services 3-Star Rating Baggage Delivery 3-Star Rating
 

REGIONAL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 3.5-Star Rating Service Efficiency 3.5-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 3.5-Star Rating
Inflight Entertainment 3-Star Rating Interaction with PAX 1-Star Rating
Washroom Cleanliness 3-Star Rating Cabin Presence thru Flight 3-Star Rating
Cabin Cleanliness and Condition 3.5-Star Rating Responding to Requests 3-Star Rating
Quality of Meals served 3-Star Rating Language Skills 1.5-Star Rating
Quantity of Food served 3-Star Rating Friendliness / Hospitality 3-Star Rating

© All Rights reserved - Rating details may not be copied or reproduced without prior consent of Skytrax





top

back to top




| Home| Airline Opinions | Legal Notice | Airline Rating | Airport Rating| Advertise | Surveys| Site Map| Contact Us | Links |

1999-2013  Copyright Skytrax