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SyrianAir 2-Star Airline Rating of Product and Service Quality

SyrianAir
SKYTRAX Star Rating 2014 2.0 Star Rating: Poor

STAR RANKING

Business Class

2-Star Rating

Economy Class

2-Star Rating
 
   
   





SYRIANAIR : Web Site & General Rating

Web Site : Ease of Use 2-Star Rating Age of Aircraft in Fleet 3-Star Rating
Web Site : Product information 2-Star Rating Cabin Safety standards Click link for Details 3-Star Rating
Web Site : Online Check-In 1-Star Rating Cockpit Communications 2-Star Rating
Handling Delays/Cancellations 2-Star Rating Airline Onboard Magazine 2-Star Rating
Staff Grooming & Presentation 3-Star Rating Assisting Families & Children 3-Star Rating


SYRIANAIR : Business Class Product & Service Rating

AIRPORT SERVICES  :  Read the Reviews  (DAM)

Check-In Services 2-Star Rating Arrival Assistance 2-Star Rating
Transfer Services 3-Star Rating Arrival Lounges  
Priority Boarding 3-Star Rating Baggage Delivery 3-Star Rating

BUSINESS CLASS LOUNGE  (DAM)

Lounge comfort, space 3-Star Rating Staff : Service Efficiency 1.5-Star Rating
Washroom, shower facilities 1.5-Star Rating Staff : Enthusiasm, Attitude 3-Star Rating
Dining options / Food Quality 3-Star Rating Staff : Problem Solving 1.5-Star Rating
Internet / WiFi options 2-Star Rating Staff : Language Skills 3-Star Rating
 

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 3-Star Rating Service Efficiency 3-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 3-Star Rating
Inflight Entertainment 1-Star Rating Interaction with PAX 3-Star Rating
Washroom Cleanliness 3-Star Rating Cabin Presence thru Flight 3-Star Rating
Cabin Cleanliness and Condition 2-Star Rating Responding to Requests 2-Star Rating
Quality of Meals served 3-Star Rating Language Skills 3-Star Rating
Dine-on-Demand efficiency 1.5-Star Rating Consistency amongst Staff 2-Star Rating
Newspapers and Magazines 2-Star Rating Friendliness and Hospitality 3-Star Rating


SYRIANAIR : Economy Class Product & Service Rating

AIRPORT SERVICES  :  Read the Reviews  (DAM)

Check-In Services 2-Star Rating Arrival Assistance 2-Star Rating
Transfer Services 1.5-Star Rating Baggage Delivery 3-Star Rating
 

LONG HAUL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 3-Star Rating Service Efficiency 3-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 3-Star Rating
Inflight Entertainment 1-Star Rating Interaction with PAX 1-Star Rating
Washroom Cleanliness 3-Star Rating Cabin Presence thru Flight 2-Star Rating
Cabin Cleanliness and Condition 3-Star Rating Responding to Requests 1-Star Rating
Quality of Meals served 3-Star Rating Language Skills 3-Star Rating
Quantity of Food served 2-Star Rating Consistency amongst Staff 2-Star Rating
Newspapers and Magazines 1-Star Rating Friendliness / Hospitality 3-Star Rating

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