Home Page

MENU LOADING  :  If no Menu appears .... click HERE




 

QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 =  Excellent

4 Star rating =  Good

3 Star rating = Fair

2 Star =  Poor

1 Star = Very poor

 


::  ESTONIAN AIR  ::

a 3 Star Airline


   Estonian Air Passenger Comments


Home Base Airport Ranking =  Tallin Airport



SUMMARY RANKING 

Combined Quality of Product / Staff service in airport and onboard environments

Premium Class 

3 Star rating

Economy Class 

2 Star

Airport Services 

Check-In service - Premium Class

2 Star

Check-In service - Economy Class

3 Star rating

Transfer Services - Premium Class

n/a

Transfer Services - Economy Class

n/a

Arrival Services

2 Star

Premium Class Lounge - product facilities

3 Star rating

Premium Class Lounge - staff service

3 Star rating

Onboard Features 

Inflight entertainment may vary according to aircraft type

Cabin Safety Procedures

3 Star rating

Inflight Entertainment

n/a

Amenities, Blankets, Pillows, Towels etc

1 Star

Airline Magazine, Newspapers & other mags

2 Star

Cabin Seat Comfort                                               Seat Guide

Seating may vary according to aircraft type

Premium Class 

3 Star rating

Economy Class

3 Star rating

Onboard Catering 

Premium Class meals

3 Star rating

Economy Class meals - Buy onboard : Choice / Quality

2 Star

Economy Class meals - Buy onboard : Prices

3 Star rating

Cabin Staff Service 

Premium Class - service efficiency

3 Star rating

Premium Class - staff attitude & friendliness

3 Star rating

Economy Class - service efficiency

2 Star

Economy Class - staff attitude & friendliness

2 Star

Responding to Passenger requests

2 Star

Cabin presence through flights

3 Star rating

Assisting Parents with children

2 Star

Staff Language Skills

2 Star

©  Ranking details may not be copied or reproduced without prior consent of Skytrax Research




 











top

back to top



| Home| Airline Opinions | Legal Notice | Airline Ranking | Airport Ranking| Advertise | Surveys| Site Map | Contact Us| Links |

© 1999-2008  Copyright Skytrax