Home Page



NIKI 3-Star Airline Rating  | A Low-Cost Airline

NIKI
SKYTRAX Star Rating 2014 3.0 Star Rating: Average

QUALITY RATING

Economy Class

3.5-Star Rating
 
 
 







NIKI   Web Site and General Ratings

WEBSITE

 

WEBSITE

 

Language options

3-Star Rating

Fares & Taxes info

3.5-Star Rating

Visual Appeal / Ease of use

3.5-Star Rating

Explanation of add-on charges

3.5-Star Rating

Airline Product information

3-Star Rating

Explanation of baggage allowance/costs

3-Star Rating

Inflight Service information

2.5-Star Rating

Seat Allocation payment service

3.5-Star Rating

Buy Onboard information

3-Star Rating

Payment Card fees

3.5-Star Rating

Ease of contacting airline

3-Star Rating

Online Check-In

4-Star Rating

Standard of Customer support service

3-Star Rating

 

 


NIKI  Airport Product and Service Quality Rating

AIRPORT SERVICES

Check-in : Waiting times

3-Star Rating

Paid-for boarding service 

3-Star Rating

Check-in : Service Efficiency

3.5-Star Rating

Boarding Service efficiency

3-Star Rating

Arrival Assistance

2.5-Star Rating

Baggage Delivery

3-Star Rating

Handling delays / cancellations

2-Star Rating    

 

NIKI  Onboard Product and Service Quality Rating

ONBOARD PRODUCT

 

CABIN STAFF SERVICE

 

Cabin Storage space

3-Star Rating

Cabin Safety standards  Click link for Details

3.5-Star Rating

Seat Comfort  Click link for Details

3.5-Star Rating

Service Efficiency

3.5-Star Rating

Cabin cleanliness

3.5-Star Rating

Enthusiasm, Attitude

3.5-Star Rating

Condition of seats, cabin interior

3.5-Star Rating

Cabin Presence thru Flight

3.5-Star Rating

Inflight Entertainment options

1.5-Star Rating

Responding to Requests

3-Star Rating

Choice Snacks / Food *BOB

3.5-Star Rating

Language skills

3.5-Star Rating

Availability of Choices *BOB

3.5-Star Rating

Quality Consistency among staff

3.5-Star Rating

Prices of Food / Beverages *BOB

3.5-Star Rating

Friendliness and Hospitality

4-Star Rating

Payment Options *BOB

3.5-Star Rating

Standard/Intrusion of PA messages

2.5-Star Rating

*BOB= buy onboard

 

 

 

 All Rights reserved - Rating details may not be copied or reproduced without prior consent of Skytrax




top

back to top




| Home | Airline Opinions | Legal Notice | Airline Rating | Airport Rating| Advertise | Surveys | Site Map | Contact Us | Links |

1999-2013  Copyright Skytrax