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QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 =  Excellent

4 Star rating =  Good

3 Star rating = Fair

2 Star =  Poor

1 Star = Very poor

 


::  JET2.COM ::

3 STAR AIRLINES

a 3 Star low-cost airline


   JET2.COM Passenger Comments


Home Base Airport Ranking =   Leeds Bradford Airport


SUMMARY RANKING 

Single cabin, low-cost Service & Product ranking

3 Star rating

Airport Services 

Check-In service

3 Star rating

Transfer Services

n/a

Arrival Services

2 Star

General Ground Service handling

1 Star

Airport Lounge - product facilities

n/a

Airport Lounge - staff service

n/a

Onboard Features 

Cabin Safety Procedures

3 Star rating

Inflight Entertainment

n/a

Amenities / Blankets / Pillows / Towels etc

2 Star

Airline Magazine / Newspapers / other mags

2 Star

Cabin Seat Comfort               Seat Guide

Typical onboard seat comfort 

3 Star rating

Onboard Catering 

Selection of food / beverages sold

3 Star rating

Quality of food sold

3 Star rating

Pricing of food / drinks

3 Star rating

Complimentary food or drinks

2 Star

Cabin Staff Service 

Staff service efficiency

3 Star rating

Staff attitude & friendliness

4 Star rating

Responding to Passenger requests

3 Star rating

Cabin presence through flights

3 Star rating

Assisting Parents with children

3 Star rating

Staff Language Skills

1 Star

Service consistency amongst staff

3 Star rating

Additional  "low-cost" rating

Seat allocation / Boarding Systems

3 Star rating

Cabin Cleanliness

2 Star

Excess Baggage Policy

2 Star

Hand Luggage Policy

3 Star rating

Handling of Delays / Cancellations

2 Star

Customer Service back-up

2 Star

©  Ranking details may not be copied or reproduced without prior consent of Skytrax Research




 









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