Jetstar Airways Official 3 Star Ranking for Jetstar Airways product and Jetstar Airways service quality

Jetstar Airways product service quality Star Ranking, Star Rating analysis by Skytrax of Jetstar Airways product and service quality

JETSTAR AIRWAYS : official 3-Star Ranking


A330 INT'L / LONG HAUL
First Class	n/a
Star Class
Economy Class
SHORT HAUL / DOMESTIC
Business Class	n/a
Economy Class

How does Skytrax apply the Star Ranking scores ?
What does each Star Ranking level represent ?


JETSTAR AIRWAYS : your "one-stop" passenger guide
Jetstar Airways official 3-Star ranking	Jetstar Airways Passenger Trip Reviews
Jetstar Airways "Essential Travel" Guide	Jetstar Airways Economy class seat reviews
Jetstar Airways Passenger seat tips	Jetstar Airways Int'l Star class seat reviews
Jetstar Airways Aircraft Seat Plans	Destinations & Aircraft Fleet Guide

Ranking is reviewed annually. Rankings are applied following detailed Quality analysis of front-line standards by SKYTRAX. Rankings do not have any association with trip reports / traveller assessments that you will find in the consumer areas of our web site.

QUALITY APPROVED AIRLINE STATUS :

Jetstar Airways is NOT a Quality Approved Airline

GENERAL RATINGS : JETSTAR AIRWAYS
Web Site : Ease of Use		Age of Aircraft in Fleet
Web Site : Product information		Cabin Safety Standards
Web Site : Online Check-In		Cockpit Communications
Handling Delays/Cancellations		Airline Onboard Magazine
Staff Grooming & Presentation		Assisting Families & Children

A330 STAR CLASS : JETSTAR AIRWAYS
AIRPORT : Melbourne
Check-In Services		Arrival Assistance
Transfer Services		Arrival Lounges
Priority Boarding		Baggage Delivery

QANTAS CLUB BUSINESS CLASS LOUNGE : Melbourne
Lounge comfort, space		Staff : Service Efficiency
Washroom, shower facilities		Staff : Enthusiasm, Attitude
Dining options / Food Quality		Staff : Problem Solving
Internet / WiFi options		Staff : Language Skills

A330 INTERNATIONAL STAR CLASS
ONBOARD PRODUCT		CABIN STAFF SERVICE
Seat Comfort (38" seat pitch)		Service Efficiency
Comfort : Blankets, Pillows		Enthusiasm, Attitude
Inflight Entertainment		Interaction with PAX
Washroom Cleanliness		Cabin Presence thru Flight
Cabin Cleanliness / Condition		Responding to Requests
Quality of Meals served		Language Skills
Dine-on-Demand options		Consistency amongst Staff
Newspapers & Magazines		Personalisation of Service

ECONOMY CLASS : JETSTAR AIRWAYS
AIRPORT : Melbourne
Check-In Services		Arrival Assistance
Transfer Services		Baggage Delivery

A330 INTERNATIONAL STAR CLASS
ONBOARD PRODUCT		CABIN STAFF SERVICE
Seat Comfort (31" seat pitch)		Service Efficiency
Comfort : Blankets, Pillows		Enthusiasm, Attitude
Inflight Entertainment		Interaction with PAX
Washroom Cleanliness		Cabin Presence thru Flight
Cabin Cleanliness / Condition		Responding to Requests
Choice of Buy Onboard Foods		Language Skills
Prices of Buy Onboard Foods		Consistency amongst Staff
Quality of Buy Onboard Foods

DOMESTIC / A320
ONBOARD PRODUCT		CABIN STAFF SERVICE
Seat Comfort (30" seat pitch)		Service Efficiency
Comfort : Blankets, Pillows		Enthusiasm, Attitude
Inflight Entertainment		Interaction with PAX
Washroom Cleanliness		Cabin Presence thru Flight
Cabin Cleanliness / Condition		Responding to Requests
Choice of Buy Onboard Foods		Language Skills
Prices of Buy Onboard Foods		Consistency amongst Staff
Quality of Buy Onboard Foods