QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW
= Excellent
= Good
= Fair
= Poor
= Very poor
RANKING SUSPENDED : 2007
Azerbaijan Airlines Passenger Comments
Home Base Airport Ranking = Baku Airport
SUMMARY RANKING
Combined Quality of Product / Staff service in airport and onboard environments
Business Class
suspended
Economy Class
Airport Services
Check-In service - Business
Check-In service - Economy Class
Transfer Services - Business
Transfer Services - Economy Class
Arrival Services
Business Class Lounge - product facilities
Business Class Lounge - staff service
Onboard Features
Inflight entertainment may vary according to aircraft type
Cabin Safety Procedures
Inflight Entertainment
Amenities, Blankets, Pillows, Towels etc
Airline Magazine, Newspapers & other mags
Cabin Seat Comfort Seat Guide
Seating may vary according to aircraft type
Onboard Catering
Business Class meals
Economy Class meals
Cabin Staff Service
Business Class - service efficiency
Business Class - staff attitude & friendliness
Economy Class - service efficiency
Economy Class - staff attitude & friendliness
Responding to Passenger requests
Cabin presence through flights
Assisting Parents with children
Staff Language Skills
© Ranking details may not be copied or reproduced without prior consent of Skytrax Research
Star Ranking .. explained
= Very Poor
N/A
= not applicable
U
= not ranked
More information ..../
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Cabin & Seat Photos
Product Reviews
Quality Awards
First / Business Seats
Web Site info
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Excellent 
=
Good
=
Fair
=
Poor
= Very poor
