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Azerbaijan Airlines 3-Star Airline Rating of Product and Service Quality

Azerbaijan Airlines
SKYTRAX Star Rating 2014 3.0 Star Rating: Fair

BOEING 767-300

Business Class

3-Star Rating

Economy Class

3-Star Rating

NARROWBODY AIRCRAFT

Business Class

3-Star Rating

Economy Class

3-Star Rating
 






AZERBAIJAN AIRLINES : Web Site & General Rating

Web Site : Ease of Use 2.5-Star Rating Age of Aircraft in Fleet 3.5-Star Rating
Web Site : Product information 2.5-Star Rating Cabin Safety standards Click link for Details 3-Star Rating
Web Site : Online Check-In   Cockpit Communications 3-Star Rating
Handling Delays/Cancellations 3-Star Rating Airline Onboard Magazine 3-Star Rating
Staff Grooming & Presentation 3.5-Star Rating Assisting Families & Children 3.5-Star Rating


AZERBAIJAN AIRLINES : Business Class Product & Service Rating

AIRPORT SERVICES  :  Read the reviews   (BAK)

Check-In Services 2.5-Star Rating Arrival Assistance 3-Star Rating
Transfer Services 2-Star Rating Arrival Lounges  
Priority Boarding 3-Star Rating Baggage Delivery 3-Star Rating

BUSINESS CLASS LOUNGE  :  Read the Reviews   (BAK)

Lounge comfort, space 2.5-Star Rating Staff : Service Efficiency 3-Star Rating
Washroom, shower facilities 3-Star Rating Staff : Enthusiasm, Attitude 3-Star Rating
Dining options / Food Quality 3-Star Rating Staff : Problem Solving 3-Star Rating
Internet / WiFi options 3-Star Rating Staff : Language Skills 3-Star Rating
 

BOEING 767-300

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 4-Star Rating Service Efficiency 3-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 3.5-Star Rating
Inflight Entertainment 3-Star Rating Interaction with PAX 3-Star Rating
Washroom Cleanliness 3-Star Rating Cabin Presence thru Flight 3-Star Rating
Cabin Cleanliness and Condition 4-Star Rating Responding to Requests 3-Star Rating
Quality of Meals served 3-Star Rating Language Skills 3-Star Rating
Dine-on-Demand efficiency 3-Star Rating Consistency amongst Staff 3-Star Rating
Newspapers and Magazines 3-Star Rating Friendliness and Hospitality 3-Star Rating

BOEING 757-200 / AIRBUS A320/319

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 3.5-Star Rating Service Efficiency 3-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 3.5-Star Rating
Inflight Entertainment 2-Star Rating Interaction with PAX 3-Star Rating
Washroom Cleanliness 3-Star Rating Cabin Presence thru Flight 3-Star Rating
Quality of Meals served 3-Star Rating Responding to Requests 3-Star Rating
Newspapers and Magazines 3-Star Rating Language Skills 3-Star Rating
Cabin Cleanliness and Condition 3-Star Rating Friendliness and Hospitality 3-Star Rating


AZERBAIJAN AIRLINES : Economy Class Product & Service Rating

AIRPORT SERVICES  :  Read the reviews   (BAK)

Check-In Services 2.5-Star Rating Arrival Assistance 3-Star Rating
Transfer Services 2-Star Rating Baggage Delivery 3-Star Rating
 

BOEING 767-300

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 4.5-Star Rating Service Efficiency 3-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 3-Star Rating
Inflight Entertainment 3-Star Rating Interaction with PAX 3-Star Rating
Washroom Cleanliness 3-Star Rating Cabin Presence thru Flight 3-Star Rating
Cabin Cleanliness and Condition 4-Star Rating Responding to Requests 3-Star Rating
Quality of Meals served 4-Star Rating Language Skills 3-Star Rating
Quantity of Food served 4-Star Rating Consistency amongst Staff 3-Star Rating
Newspapers and Magazines 3-Star Rating Friendliness and Hospitality 3-Star Rating
 

BOEING 757-200 / AIRBUS A320/319

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 4-Star Rating Service Efficiency 3-Star Rating
Comfort : Blankets, Pillows 3-Star Rating Enthusiasm, Attitude 3-Star Rating
Inflight Entertainment 2-Star Rating Interaction with PAX 3-Star Rating
Washroom Cleanliness 2.5-Star Rating Cabin Presence thru Flight 3-Star Rating
Cabin Cleanliness and Condition 3-Star Rating Responding to Requests 3-Star Rating
Quality of Meals served 4-Star Rating Language Skills 3-Star Rating
Quantity of Food served 4-Star Rating Friendliness and Hospitality 3-Star Rating

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