QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 =  Excellent

 =  Good

 = Fair

 =  Poor

 = Very poor

::  AMERICA WEST AIRLINES  ::

RANKING SUSPENDED

Following the merger between America West and US Airways, the Quality Ranking for America West has been scrapped. With Quality standards for both of these airlines showing a marked decline in recent months, Skytrax has deferred further ranking of US Airways for another 3-4 months.

   America West Airlines Passenger Comments

Home Base Airport Ranking =  Phoenix Airport

SUMMARY RANKING 

Combined Quality of Product / Staff service in airport and onboard environments

n/a

n/a

Airport Services 

n/a

n/a

n/a

n/a

n/a

n/a

n/a

Onboard Features 

Inflight entertainment may vary according to aircraft type

Cabin Safety Procedures

n/a

Inflight Entertainment

n/a

Amenities, Blankets, Pillows, Towels etc

n/a

Airline Magazine, Newspapers & other mags

n/a

Cabin Seat Comfort                                               Seat Guide

Seating may vary according to aircraft type

First Class 

n/a

Economy Class

n/a

Onboard Catering 

First Class meals

n/a

Economy Class meals 

n/a

Cabin Staff Service 

First Class - service efficiency

n/a

First Class - staff attitude & friendliness

n/a

Economy Class - service efficiency

n/a

Economy Class - staff attitude & friendliness

n/a

Responding to Passenger requests

n/a

Cabin presence through flights

n/a

Assisting Parents with children

n/a

Staff Language Skills

n/a