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Tianjin Airlines 4-Star Airline Rating of Product and Service Quality

Tianjin Airlines
SKYTRAX Star Rating 2014 4.0 Star Rating: Good

DOMESTIC & REGIONAL

First Class

4-Star Rating

Economy Class

4-Star Rating
   






TIANJIN AIRLINES : Web Site and General Star Rating

Web Site : Ease of Use 3.5-Star Rating

Cabin Safety - procedures

4-Star Rating
Web Site : Product information 3.5-Star Rating

Cabin Safety - staff efficiency

3.5-Star Rating
Web Site : Online Check-In 4-Star Rating

Cabin Safety - translations

3-Star Rating
Handling Delays/Cancellations 3.5-Star Rating Cockpit Communications 3-Star Rating
Staff Grooming & Presentation 4.5-Star Rating Airline Onboard Magazine 3.5-Star Rating
Age of Aircraft in Fleet 4.5-Star Rating Assisting Families & Children 4-Star Rating


TIANJIN AIRLINES : First Class Product and Service Quality Star Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (TSN)

Check-In Services 4-Star Rating Arrival Assistance 4-Star Rating
Transfer Services 3-Star Rating Arrival Lounge  
Priority Boarding 4-Star Rating Baggage Delivery 4-Star Rating

FIRST CLASS LOUNGE  :  Read Tianjin Airlines Lounge Reviews   (TSN)

Lounge comfort, space 3-Star Rating Staff : Service Efficiency 3-Star Rating
Washroom, shower facilities 2.5-Star Rating Staff : Enthusiasm, Attitude 4-Star Rating
Dining options / Food Quality 3-Star Rating Staff : Problem Solving 3.5-Star Rating
Internet / WiFi options 3-Star Rating Staff : Language Skills 3-Star Rating
 

DOMESTIC & REGIONAL FLIGHTS

CABIN PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 4.5-Star Rating Service Efficiency 4-Star Rating
Comfort : Blankets, Pillows 5-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 1-Star Rating Interaction with PAX 4-Star Rating
Washroom Cleanliness 4.5-Star Rating Cabin Presence thru Flight 4-Star Rating
Cabin Cleanliness and Condition 4.5-Star Rating Responding to Requests 5-Star Rating
Quality of Meals served 4-Star Rating Language Skills 3.5-Star Rating
Quantity of Food served 4-Star Rating Consistency amongst Staff 4.5-Star Rating
Newspapers and Magazines 4-Star Rating Friendliness and Hospitality 4-Star Rating


TIANJIN AIRLINES : Economy Class Product and Service Quality Star Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (TSN)

Check-In Services 4-Star Rating Arrival Assistance 3.5-Star Rating
Transfer Services 3-Star Rating Baggage Delivery 4-Star Rating
 

DOMESTIC & REGIONAL FLIGHTS

CABIN PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 4.5-Star Rating Service Efficiency 4-Star Rating
Comfort : Blankets, Pillows 4-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 1-Star Rating Interaction with PAX 4-Star Rating
Washroom Cleanliness 5-Star Rating Cabin Presence thru Flight 4-Star Rating
Cabin Cleanliness and Condition 4-Star Rating Responding to Requests 4.5-Star Rating
Quality of Meals served 4-Star Rating Language Skills 4-Star Rating
Quantity of Food served 4-Star Rating Consistency amongst Staff 4-Star Rating
Newspapers and Magazines 4-Star Rating Friendliness and Hospitality 4-Star Rating

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