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Ryanair onboard Product Quality rating and Ryanair Airport and Onboard Service Quality Star Ranking


 

QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 =  Excellent

4 Star rating =  Good

3 Star rating = Fair

2 Star =  Poor

1 Star = Very poor

 


::  RYANAIR ::

a 2 Star low-cost airline


   Ryanair Passenger Comments


Home Base Airport Ranking =  Dublin Airport


SUMMARY RANKING 

Single cabin, low-cost Service & Product ranking

2 Star

Airport Services 

Check-In service

2 Star

Transfer Services

n/a

Arrival Services

1 Star

General Ground Service handling

1 Star

Airport Lounge - product facilities

n/a

Airport Lounge - staff service

n/a

Onboard Features 

Cabin Safety Procedures

3 Star rating

Inflight Entertainment

n/a

Amenities / Blankets / Pillows / Towels etc

1 Star

Airline Magazine / Newspapers / other mags

1 Star

Cabin Seat Comfort               Seat Guide

Typical onboard seat comfort 

3 Star rating

Onboard Catering 

Selection of food / beverages sold

2 Star

Quality of food sold

2 Star

Pricing of food / drinks

3 Star rating

Complimentary food or drinks

1 Star

Cabin Staff Service 

Staff service efficiency

2 Star

Staff attitude & friendliness

1 Star

Responding to Passenger requests

2 Star

Cabin presence through flights

2 Star

Assisting Parents with children

1 Star

Service consistency amongst staff

1 Star

Staff Language Skills

1 Star

Additional  "low-cost" rating

Seat allocation / Boarding Systems

1 Star

Cabin Cleanliness

2 Star

Excess Baggage Policy

1 Star

Hand Luggage Policy

1 Star

Handling of Delays / Cancellations

1 Star

Customer Service back-up

1 Star

©  Ranking details may not be copied or reproduced without prior consent of Skytrax Research




 









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