QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 =  Excellent

 =  Good

 = Fair

 =  Poor

 = Very poor

::  ICELANDAIR  ::

a 3 Star Airline

   Icelandair Passenger Comments

Home Base Airport Ranking =  Keflavik Airport

SUMMARY RANKING 

Combined Quality of Product / Staff service in airport and onboard environments

N/A

Airport Services 

N/A

N/A

Onboard Features 

Inflight entertainment may vary according to aircraft type

Cabin Safety Procedures

Inflight Entertainment

Amenities, Blankets, Pillows, Towels etc

Airline Magazine, Newspapers & other mags

Cabin Seat Comfort                                               Seat Guide

Seating may vary according to aircraft type

First Class

N/A

Business Class

Economy Class

Onboard Catering 

First Class meals

N/A

Business Class meals

Economy Class meals

Cabin Staff Service 

Business Class - service efficiency

Business Class - staff attitude & friendliness

Economy Class - service efficiency

Economy Class - staff attitude & friendliness

Responding to Passenger requests

Cabin presence through flights

Assisting Parents with children

Staff Language Skills