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Etihad Airways official 4-Star Ranking of Product and Service Quality



Check Etihad Airways passenger information in our customer travel guide

Etihad Airways Passenger Reviews

Award-winning First Class cabin product

Etihad Airways Economy class seat reviews

Multi-national airport and cabin staff

Etihad Airways First and Business class Lounge Reviews

10-across economy class seat layout on B777 feels cramped

Etihad Airways First and Business class seat reviews

Onboard chef concept in first class

Etihad Airways Aircraft Cabin Seat Maps

Modern fleet of aircraft

Etihad Airways Passenger seat recommendations

Flat-bed seats in long haul Business Class





ETIHAD AIRWAYS : Web Site & General Rating
Web Site : Ease of Use 4-Star Rating Age of Aircraft in Fleet 5-Star Rating
Web Site : Product information 4-Star Rating Cabin Safety standards Click link for Details 4-Star Rating
Web Site : Online Check-In 4-Star Rating Cockpit Communications 3.5-Star Rating
Handling Delays/Cancellations 3.5-Star Rating Airline Onboard Magazine 4-Star Rating
Staff Grooming & Presentation 4-Star Rating Assisting Families & Children 4-Star Rating


ETIHAD AIRWAYS : First Class Product & Service Ranking

AIRPORT SERVICES  :  Read the reviews   (AUH)
Check-In Services 4-Star Rating Arrival Assistance 3-Star Rating
Transfer Services 3.5-Star Rating Arrival Lounge  
Priority Boarding 4-Star Rating Baggage Delivery 4-Star Rating

FIRST CLASS LOUNGE  :  Read the Reviews   (AUH)
Lounge comfort, space 3.5-Star Rating Staff : Service Efficiency 4-Star Rating
Washroom, shower facilities 4.5-Star Rating Staff : Enthusiasm, Attitude 4.5-Star Rating
Dining options / Food Quality 4.5-Star Rating Staff : Problem Solving 4-Star Rating
Internet / WiFi options 4-Star Rating Staff : Language Skills 4-Star Rating
 

LONG HAUL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE
Seat Comfort Click link for Details 5-Star Rating Service Efficiency 4-Star Rating
Comfort : Blankets, Pillows 4.5-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 5-Star Rating Interaction with PAX 3.5-Star Rating
Washroom Cleanliness 4-Star Rating Cabin Presence thru Flight 4-Star Rating
Cabin Cleanliness and Condition 4-Star Rating Responding to Requests 3.5-Star Rating
Quality of Meals served 4.5-Star Rating Language Skills 3.5-Star Rating
Dine-on-Demand efficiency 4.5-Star Rating Consistency amongst Staff 3.5-Star Rating
Newspapers and Magazines 4-Star Rating Friendliness and Hospitality 4-Star Rating


ETIHAD AIRWAYS : Business Class Product & Service Ranking

AIRPORT SERVICES  :  Read the reviews   (AUH)
Check-In Services 4-Star Rating Arrival Assistance 3-Star Rating
Transfer Services 4-Star Rating Arrival Lounges
Priority Boarding 4-Star Rating Baggage Delivery 4-Star Rating

BUSINESS CLASS LOUNGE  :  Read the Reviews   (AUH)
Lounge comfort, space 3-Star Rating Staff : Service Efficiency 4-Star Rating
Washroom, shower facilities 3.5-Star Rating Staff : Enthusiasm, Attitude 3.5-Star Rating
Dining options / Food Quality 3.5-Star Rating Staff : Problem Solving 3.5-Star Rating
Internet / WiFi options 4-Star Rating Staff : Language Skills 3.5-Star Rating
 

LONG HAUL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE
Seat Comfort Click link for Details 4-Star Rating Service Efficiency 4-Star Rating
Comfort : Blankets, Pillows 4-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 5-Star Rating Interaction with PAX 3.5-Star Rating
Washroom Cleanliness 3.5-Star Rating Cabin Presence thru Flight 4-Star Rating
Cabin Cleanliness and Condition 4-Star Rating Responding to Requests 4-Star Rating
Quality of Meals served 4-Star Rating Language Skills 4-Star Rating
Dine-on-Demand efficiency 4-Star Rating Consistency amongst Staff 3.5-Star Rating
Newspapers and Magazines 4-Star Rating Friendliness and Hospitality 4-Star Rating

REGIONAL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE
Seat Comfort Click link for Details 4-Star Rating Service Efficiency 4-Star Rating
Comfort : Blankets, Pillows 4-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 4-Star Rating Interaction with PAX 3.5-Star Rating
Washroom Cleanliness 4-Star Rating Cabin Presence thru Flight 4-Star Rating
Quality of Meals served 4-Star Rating Responding to Requests 4-Star Rating
Newspapers and Magazines 4-Star Rating Language Skills 3.5-Star Rating
Cabin Cleanliness and Condition 3.5-Star Rating Friendliness and Hospitality 4-Star Rating


ETIHAD AIRWAYS : Economy Class Product & Service Ranking

AIRPORT SERVICES  :  Read the reviews   (MCT)
Check-In Services 4-Star Rating Arrival Assistance 3-Star Rating
Transfer Services 3.5-Star Rating Baggage Delivery 4-Star Rating
 

LONG HAUL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE
Seat Comfort Click link for Details 3.5-Star Rating Service Efficiency 4-Star Rating
Comfort : Blankets, Pillows 4-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 5-Star Rating Interaction with PAX 3-Star Rating
Washroom Cleanliness 3-Star Rating Cabin Presence thru Flight 3.5-Star Rating
Cabin Cleanliness and Condition 4-Star Rating Responding to Requests 3.5-Star Rating
Quality of Meals served 3.5-Star Rating Language Skills 4-Star Rating
Quantity of Food served 4-Star Rating Consistency amongst Staff 3.5-Star Rating
Newspapers and Magazines 3-Star Rating Friendliness and Hospitality 3.5-Star Rating
 

REGIONAL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE
Seat Comfort Click link for Details 3.5-Star Rating Service Efficiency 4-Star Rating
Comfort : Blankets, Pillows 4-Star Rating Enthusiasm, Attitude 4-Star Rating
Inflight Entertainment 4-Star Rating Interaction with PAX 3-Star Rating
Washroom Cleanliness 4-Star Rating Cabin Presence thru Flight 4-Star Rating
Cabin Cleanliness and Condition 4-Star Rating Responding to Requests 4-Star Rating
Quality of Meals served 4-Star Rating Language Skills 3.5-Star Rating
Quantity of Food served 4-Star Rating Friendliness and Hospitality 3.5-Star Rating

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