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::
AER LINGUS ::
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a
3 Star Quality Certified
Airline
Aer
Lingus Passenger Comments
Home Base Airport Ranking = Dublin Airport
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SUMMARY
RANKING |
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Combined
Quality of Product / Staff service in airport and onboard environments
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First Class |
N/A |
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Business Class |
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Economy Class |
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Airport
Services |
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Check-In
service - Business Class |
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Check-In
service - Economy Class |
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Transfer
Services - Business Class |
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Transfer
Services - Economy Class |
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Arrival
Services |
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Business
Class Lounge - product facilities |
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Business
Class Lounge - staff service |
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Onboard
Features |
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Inflight
entertainment may vary according to aircraft type |
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Cabin
Safety Procedures |
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Inflight Entertainment |
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Amenities, Blankets, Pillows, Towels etc |
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Airline
Magazine, Newspapers & other mags |
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Cabin
Seat Comfort
Seat Guide |
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Seating
may vary according to aircraft type |
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Business
Class -
Transatlantic |
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Business
Class -
Europe |
N/A |
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Economy Class
- Transatlantic |
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Economy Class
- Europe |
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Onboard
Catering |
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Business
Class
catering - Transatlantic |
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Business
Class catering -
Europe |
N/A |
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Economy Class
catering - Transatlantic |
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Economy Class
Europe - Selection
of food / beverages sold |
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Economy Class
Europe - Quality of food sold |
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Economy Class
Europe - Pricing of food / drinks |
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Cabin
Staff Service |
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Business
Class
- service efficiency
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Business
Class
- staff attitude & friendliness |
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Economy
Class
- service efficiency |
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Economy
Class
- staff attitude & friendliness
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Responding
to Passenger requests |
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Cabin
presence through flights - Transatlantic |
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Cabin
presence through flights - Europe |
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Assisting
Parents with children |
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Staff
Language Skills |
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=
Excellent 
= Very poor