Aer Lingus Official 3 Star Ranking for Aer Lingus product and service quality

Aer Lingus product service quality Star Ranking, Star Rating analysis by Skytrax of Aer Lingus product and service quality

AER LINGUS : official 3-Star Ranking of Product & Service Quality

		Official Star Ranking
LONG HAUL
Business Class
Economy Class


SHORT HAUL
Business Class	n/a
Business Class
Airline Star Ranking formula
What each Star Ranking level represents


AIR LINGUS : your "one-stop" passenger guide
Aer Lingus official 3-Star Ranking	Aer Lingus Passenger Trip Reviews
Aer Lingus Lounge Reviews	Aer Lingus Economy class seat reviews
Aer Lingus Passenger seat tips	Aer Lingus Business class seat reviews
Aer Lingus Aircraft Seat Plans	Destinations & Aircraft Fleet Guide

Ranking is reviewed annually. Rankings are applied following detailed Quality analysis of front-line standards by SKYTRAX. Rankings do not have any association with trip reports / traveller assessments that you will find in the consumer areas of our web site.

QUALITY APPROVED AIRLINE STATUS :

Aer Lingus is NOT a Quality Approved Airline

GENERAL RATINGS : Aer Lingus
Web Site : Ease of Use		Age of Aircraft in Fleet
Web Site : Product information		Cabin Safety standards
Web Site : Online Check-In		Cockpit Communications
Handling Delays/Cancellations		Airline Onboard Magazine
Staff Grooming & Presentation		Assisting Families & Children

BUSINESS CLASS : Aer Lingus
AIRPORT RATINGS : Dublin Airport
Check-In Services	Arrival Assistance
Transfer Services	Arrival Lounges	n/a
Priority Boarding	Baggage Delivery

BUSINESS CLASS LOUNGE : Dublin Airport
Lounge comfort, space	Staff : Service Efficiency
Washroom, shower facilities	Staff : Enthusiasm, Attitude
Dining options / Food Quality	Staff : Problem Solving
Internet / WiFi options	Staff : Language Skills

TRANSATLANTIC
ONBOARD PRODUCT	CABIN STAFF SERVICE
Seat Comfort	Service Efficiency
Comfort : Blankets, Pillows	Enthusiasm, Attitude
Inflight Entertainment	Interaction with PAX
Washroom Cleanliness	Cabin Presence thru Flight
Cabin Cleanliness / Condition	Responding to Requests
Quality of Meals served	Language Skills
Dine-on-Demand efficiency	Consistency amongst Staff
Newspapers & Magazines	Personalisation of Service

ECONOMY CLASS : Aer Lingus
AIRPORT RATINGS : Dublin Airport
Check-In Services	Arrival Assistance
Transfer Services	Baggage Delivery

TRANSATLANTIC
ONBOARD PRODUCT	CABIN STAFF SERVICE
Seat Comfort	Service Efficiency
Comfort : Blankets, Pillows	Enthusiasm, Attitude
Inflight Entertainment	Interaction with PAX
Washroom Cleanliness	Cabin Presence thru Flight
Cabin Cleanliness / Condition	Responding to Requests
Quality of Meals served	Language Skills
Quantity of Food served	Consistency amongst Staff
Newspapers	Personalisation of Service	n/a

SHORT HAUL / REGIONAL
ONBOARD PRODUCT	CABIN STAFF SERVICE
Seat Comfort	Service Efficiency
Comfort : Blankets, Pillows	Enthusiasm, Attitude
Inflight Entertainment	Interaction with PAX
Washroom Cleanliness	Cabin Presence thru Flight
Cabin Cleanliness / Condition	Responding to Requests
Prices - Food & Beverages	Language Skills
Quality - Food & Beverages	Consistency amongst Staff