QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 =  Excellent

 =  Good

 = Fair

 =  Poor

 = Very poor

::  DBA ::

NOW PART OF AIR BERLIN

   DBA Passenger Comments

Home Base Airport Ranking =   Munich Airport

SUMMARY RANKING 

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Airport Services 

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Onboard Features 

Cabin Safety Procedures

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Inflight Entertainment

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Amenities / Blankets / Pillows / Towels etc

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Airline Magazine / Newspapers / other mags

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Cabin Seat Comfort               Seat Guide

Typical onboard seat comfort 

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Onboard Catering 

Selection of food / beverages - complimentary

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Quality of food sold

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Pricing of food / drinks

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Complimentary food or drinks

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Cabin Staff Service 

Staff service efficiency

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Staff attitude & friendliness

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Responding to Passenger requests

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Cabin presence through flights

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Assisting Parents with children

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Staff Language Skills

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Service consistency amongst staff

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Staff Language Skills

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Additional  "low-cost" rating

Seat allocation / Boarding Systems

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Cabin Cleanliness

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Excess Baggage Policy

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Hand Luggage Policy

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Handling of Delays / Cancellations

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Customer Service back-up

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