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Copa Airlines 3-Star Airline Rating of Product & Service Quality

Copa Airlines
SKYTRAX Star Rating 2014 3.0 Star Rating: Average

SHORT HAUL

Business Class

4-Star Rating

Economy Class

3-Star Rating
   
   
 
   






GENERAL RATINGS  :  Copa Airlines

Web Site : Ease of Use

4-Star Rating

Age of Aircraft in Fleet

3.5-Star Rating

Web Site : Product information

3.5-Star Rating

Cabin Safety standards  Click link for Details

3.5-Star Rating

Web Site : Online Check-In

4-Star Rating

Cockpit Communications

3-Star Rating

Handling Delays/Cancellations

3-Star Rating

Airline Onboard Magazine

4-Star Rating

Staff Grooming & Presentation

4-Star Rating

Assisting Families & Children

3.5-Star Rating



COPA AIRLINES  Business Class Product & Service Rating

AIRPORT SERVICES  :  Read Panama Airport Reviews   (Tocumen Int'l Airport, Panama)

Check-In Services

3-Star Rating

Arrival Assistance

2-Star Rating

Transfer Services

2-Star Rating

Arrival Lounges

n/a

Priority Boarding

3-Star Rating

Baggage Delivery

3-Star Rating

 

 

 

 

BUSINESS CLASS LOUNGE  :  Read Copa Airlines Lounge Reviews 

 

Lounge comfort, space

3-Star Rating

Staff : Service Efficiency

4-Star Rating

Washroom, shower facilities

3-Star Rating

Staff : Enthusiasm, Attitude

3.5-Star Rating

Dining options / Food Quality

4-Star Rating

Staff : Problem Solving

2-Star Rating

Internet / WiFi options

3-Star Rating

Staff : Language Skills

3-Star Rating

 

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details

3.5-Star Rating

Service Efficiency

4-Star Rating

Comfort : Blankets, Pillows

3-Star Rating

Enthusiasm, Attitude

4-Star Rating

Inflight Entertainment

2.5-Star Rating

Interaction with PAX

3.5-Star Rating

Washroom Cleanliness

3.5-Star Rating

Cabin Presence thru Flight

3.5-Star Rating

Quality of Meals served

4-Star Rating

Responding to Requests

4-Star Rating

Newspapers & Magazines

2-Star Rating

Language Skills

3-Star Rating

Cabin Cleanliness

4-Star Rating

Friendliness and Hospitality

4-Star Rating



COPA AIRLINES  Economy Class Product & Service Rating

AIRPORT SERVICES  :  Read Panama Airport Reviews   (Tocumen Int'l Airport, Panama)

Check-In Services

3-Star Rating

Arrival Assistance

2-Star Rating

Transfer Services

2-Star Rating

Baggage Delivery

3-Star Rating

 

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details

3-Star Rating

Service Efficiency

3.5-Star Rating

Comfort : Blankets, Pillows

2.5-Star Rating

Enthusiasm, Attitude

3.5-Star Rating

Inflight Entertainment

2.5-Star Rating

Interaction with PAX

3-Star Rating

Washroom Cleanliness

3-Star Rating

Cabin Presence thru Flight

3-Star Rating

Cabin Cleanliness / Condition

3.5-Star Rating

Responding to Requests

3-Star Rating

Quality of Meals served

3-Star Rating

Language Skills

3-Star Rating

Quantity of Food served

3-Star Rating

Friendliness and Hospitality

3.5-Star Rating

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