QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 = Excellent

 = Good

 = Fair

 = Poor

 = Very poor

JETSTAR PACIFIC AIRLINES

JetStar Pacific Airlines SKYTRAX Star Rating 2013

a 2 Star Airline

   JetStar Pacific Passenger Comments

Home Base Airport Rating =  Ho Chi Minh City Airport

SUMMARY RANKING 

Combined Quality of Product / Staff service in airport and onboard environments

n/a

Airport Services 

n/a

n/a

n/a

n/a

Onboard Features 

Inflight entertainment may vary according to aircraft type

Cabin Safety Procedures

Inflight Entertainment

Amenities, Blankets, Pillows, Towels etc

Airline Magazine, Newspapers & other mags

Cabin Seat Comfort                                               Seat Guide

Seating may vary according to aircraft type

Business Class

n/a

Economy Class 

Onboard Catering 

Business Class meals 

n/a

Economy Class meals 

Cabin Staff Service 

Business Class - service efficiency

n/a

Business Class - staff attitude & friendliness

n/a

Economy Class - service efficiency

Economy Class - staff attitude & friendliness

Responding to Passenger requests

Cabin presence through flights

Assisting Parents with children

Staff Language Skills