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Biman Bangladesh Airlines 2-Star Airline Rating of Product and Service Quality

Biman Bangladesh Airlines
SKYTRAX Star Rating 2014 2.0 Star Rating: Poor

LONG HAUL

Business Class

2.5-Star Rating

Economy Class

2-Star Rating
   

SHORT HAUL

Business Class

2.5-Star Rating

Economy Class

2-Star Rating
 




 

GENERAL RATINGS  :  Biman Bangladesh Airlines

Web Site : Ease of Use

2-Star Rating

Age of Aircraft in Fleet

2.5-Star Rating

Web Site : Product information

1-Star Rating

Cabin Safety standards  Click link for Details

2.5-Star Rating

Web Site : Online Check-In

1-Star Rating

Cockpit Communications

2-Star Rating

Handling Delays/Cancellations

2-Star Rating

Airline Onboard Magazine

2-Star Rating

Staff Grooming & Presentation

3-Star Rating

Assisting Families & Children

2.5-Star Rating



Biman Bangladesh Airlines : Business Class  Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (Dhaka)

Check-In Services

2.5-Star Rating

Arrival Assistance

2-Star Rating

Transfer Services

1.5-Star Rating

Arrival Lounges

n/a

Priority Boarding

2-Star Rating

Baggage Delivery

3-Star Rating

 

 

 

 

BUSINESS CLASS LOUNGE  :  Dhaka Zia

 

Lounge comfort, space

2.5-Star Rating

Staff : Service Efficiency

3-Star Rating

Washroom, shower facilities

1.5-Star Rating

Staff : Enthusiasm, Attitude

3-Star Rating

Dining options / Food Quality

3-Star Rating

Staff : Problem Solving

1.5-Star Rating

Internet / WiFi options

1.5-Star Rating

Staff : Language Skills

2-Star Rating

 

LONG HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details  Boeing 777

3.5-Star Rating

Service Efficiency

2.5-Star Rating

Seat Comfort  Click link for Details  other aircraft

2.5-Star Rating

Enthusiasm, Attitude

3-Star Rating

Comfort : Blankets, Pillows

2-Star Rating

Interaction with PAX

2.5-Star Rating

Inflight Entertainment

2-Star Rating

Cabin Presence thru Flight

2.5-Star Rating

Washroom Cleanliness

2-Star Rating

Responding to Requests

2-Star Rating

Cabin Cleanliness / Condition

2-Star Rating

Language Skills

2-Star Rating

Quality of Meals served

3-Star Rating

Consistency amongst Staff

2-Star Rating

Dine-on-Demand efficiency

1-Star Rating

Friendliness and Hospitality

3-Star Rating

Newspapers & Magazines

1.5-Star Rating

   
 

SHORT HAUL / REGIONAL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort

3-Star Rating

Service Efficiency

2.5-Star Rating

Comfort : Blankets, Pillows

2.5-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

1-Star Rating

Interaction with PAX

2-Star Rating

Washroom Cleanliness

2-Star Rating

Cabin Presence thru Flight

3-Star Rating

Quality of Meals served

2.5-Star Rating

Responding to Requests

2-Star Rating

Newspapers & Magazines

1.5-Star Rating

Language Skills

2-Star Rating

Cabin Cleanliness / Condition

2.5-Star Rating

Friendliness and Hospitality

3-Star Rating



Biman Bangladesh Airlines : Economy Class  Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (Dhaka)

Check-In Services

2.5-Star Rating

Arrival Assistance

1.5-Star Rating

Transfer Services

1-Star Rating

Baggage Delivery

2.5-Star Rating

 

 

 

 

LONG HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details  Boeing 777

3-Star Rating

Service Efficiency

2.5-Star Rating

Seat Comfort  Click link for Details  other aircraft

2.5-Star Rating

Enthusiasm, Attitude

3-Star Rating

Comfort : Blankets, Pillows

2-Star Rating

Interaction with PAX

2-Star Rating

Inflight Entertainment

2-Star Rating

Cabin Presence thru Flight

2-Star Rating

Washroom Cleanliness

2-Star Rating

Responding to Requests

2-Star Rating

Cabin Cleanliness / Condition

2-Star Rating

Language Skills

2-Star Rating

Quality of Meals served

3-Star Rating

Consistency amongst Staff

3-Star Rating

Quantity of Food served

3-Star Rating

Friendliness and Hospitality

3-Star Rating

Newspapers

1-Star Rating

   
 

SHORT HAUL / REGIONAL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort

3-Star Rating

Service Efficiency

3-Star Rating

Comfort : Blankets, Pillows

2.5-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

1-Star Rating

Interaction with PAX

1-Star Rating

Washroom Cleanliness

2-Star Rating

Cabin Presence thru Flight

2.5-Star Rating

Cabin Cleanliness / Condition

2.5-Star Rating

Responding to Requests

2-Star Rating

Quality of Meals served

2-Star Rating

Language Skills

2-Star Rating

Quantity of Food served

3-Star Rating

Friendliness and Hospitality

3-Star Rating

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