bmiBaby Product Quality and bmiBaby Service Quality Star Ranking information

QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW
= Excellent	= Good	= Fair
= Poor	= Very poor

:: BMIBABY ::
a 2 Star "low-cost" Airline bmibaby Passenger Comments Home Base Airport Ranking = East Midlands Airport
SUMMARY RANKING
Combined Quality of Product / Staff service in airport and onboard environments
Economy Class
Airport Services
Check-In service - Economy Class
Transfer Services - Economy Class	n/a
Arrival Services
General Ground Service handling
Onboard Features
Inflight entertainment may vary according to aircraft type
Cabin Safety Procedures
Inflight Entertainment	n/a
Amenities, Blankets, Pillows, Towels etc
Airline Magazine, Newspapers & other mags
Cabin Seat Comfort Seat Guide
Seating may vary according to aircraft type
Economy Class - short haul
Onboard Catering
Economy Class - quality of food sold
Economy Class - pricing of food / drinks
Cabin Staff Service
Economy Class - service efficiency
Economy Class - staff attitude & friendliness
Responding to Passenger requests
Cabin presence through flights
Assisting Parents with children
Staff Language Skills
Additional "low-cost" rating
Seat allocation / Boarding Systems
Cabin Cleanliness
Excess Baggage Policy
Customer Service back-up