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QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 =  Excellent

4 Star rating =  Good

3 Star rating = Fair

2 Star =  Poor

1 Star = Very poor

 


ERITREAN AIRLINES

 

AIRLINE RANKING SUSPENDED


   Eritrean Airlines Passenger Comments


Home Base Airport Rating =  Asmara Airport



SUMMARY RANKING 

Combined Quality of Product / Staff service in airport and onboard environments

First Class

u

Business Class 

suspended

Economy Class 

suspended

Airport Services 

Check-In service - First / Business

suspended

Check-In service - Economy Class

suspended

Transfer Services - First / Business

suspended

Transfer Services - Economy Class

suspended

Arrival Services

suspended

Business Class Lounge - product facilities

suspended

Business Class Lounge - staff service

suspended

Onboard Features 

Inflight entertainment may vary according to aircraft type

Cabin Safety Procedures

suspended

Inflight Entertainment

suspended

Amenities, Blankets, Pillows, Towels etc

suspended

Airline Magazine, Newspapers & other mags

suspended

Cabin Seat Comfort                                               Seat Guide

Seating may vary according to aircraft type

First Class

u

Business Class

suspended

Economy Class

suspended

Onboard Catering 

First Class

u

Business Class

suspended

Economy Class

suspended

Cabin Staff Service 

First Class - service efficiency

u

First Class - staff attitude & friendliness

u

Business Class - service efficiency

suspended

Business Class - staff attitude & friendliness

suspended

Economy Class - service efficiency

suspended

Economy Class - staff attitude & friendliness

suspended

Responding to Passenger requests

suspended

Cabin presence through flights

suspended

Assisting Parents with children

suspended

Staff Language Skills

suspended

  Rating details may not be copied or reproduced without prior consent of Skytrax Research




 



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