JetBlue Airways product service quality Star Ranking Rating Skytrax JetBlue Airways product quality

JETBLUE AIRWAYS: official 4-Star Ranking of Product and Service Quality

		Official Star Ranking
DOMESTIC + INTERNATIONAL
First Class	n/a
Economy Class





Airline Star Ranking formula
What each Star Ranking level represents


JETBLUE AIRWAYS : your "one-stop" passenger guide
jetBlue Airways Passenger Trip Reviews	jetBlue Airways Economy class seat reviews
jetBlue Airways official 4-Star Ranking	jetBlue Airways Aircraft Seat Plans
jetBlue Airways Passenger seat tips	Destinations & Aircraft Fleet Guide

Ranking is reviewed annually. Rankings are applied following detailed Quality analysis of front-line standards by SKYTRAX. Rankings do not have any association with trip reports / traveller assessments that you will find in the consumer areas of our web site.

QUALITY APPROVED AIRLINE STATUS :

JetBlue Airways is NOT a Quality Approved Airline

GENERAL RATINGS : JetBlue Airways
Web Site : Ease of Use		Age of Aircraft in Fleet
Web Site : Product information		Cabin Safety standards
Web Site : Online Check-In		Cockpit Communications
Handling Delays/Cancellations		Airline Onboard Magazine
Staff Grooming & Presentation		Assisting Families & Children

ECONOMY CLASS : JetBlue Airways
AIRPORT RATINGS : New York JFK Airport
Check-In Services	Arrival Assistance
Transfer Services	Arrival Lounges	n/a
Priority Boarding	Baggage Delivery

ONBOARD PRODUCT	CABIN STAFF SERVICE
Seat Comfort (Standard)	Service Efficiency
Seat Comfort (Even more)	Enthusiasm, Attitude
Comfort : Blankets, Pillows	Courtesy of Service
Inflight Entertainment	Interaction with customer
Washroom Cleanliness	Cabin Presence thru flight
Cabin Cleanliness / Condition	Responding to requests
Quality of Food served	Language Skills
Free food + beverages	Consistency among Staff
Quantity of Food served	Personalisation of Service
Inflight Entertainment choice
Inflight Entertainment cost
Comfort/Sleep amenities
Airline Magazine
Checked baggage charge