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Aegean Airlines official 3-Star Ranking of Product & Service Quality

Aegean Airlines
SKYTRAX Star Ranking 2012 3.0 Star Rating: Average

EUROPEAN / REGIONAL

Business Class

4 Star Rating

Economy Class

3 Star Rating
   
   
 
   
   

  Airline Star Ranking formula

  What each Star Ranking level represents








QUALITY APPROVED AIRLINE STATUS  :  

  Aegean Airlines is NOT a Quality Approved Airline

 

GENERAL RATINGS  :  Aegean Airlines

Web Site : Ease of Use

4 Star Rating

Age of Aircraft in Fleet

3 Star Rating

Web Site : Product information

3 Star Rating

Cabin Safety standards  Click link for Details

4 Star Rating

Web Site : Online Check-In

4 Star Rating

Cockpit Communications

4 Star Rating

Handling Delays/Cancellations

3 Star Rating

Airline Onboard Magazine

3 Star Rating

Staff Grooming & Presentation

4 Star Rating

Assisting Families & Children

3 Star Rating

 



BUSINESS CLASS  :  Aegean Airlines

AIRPORT RATINGS  :  Athens Airport

Check-In Services

3 Star Rating

Arrival Assistance

3 Star Rating

Transfer Services

3 Star Rating

Arrival Lounges

n/a

Priority Boarding

3 Star Rating

Baggage Delivery

3 Star Rating

 

 

 

 

BUSINESS CLASS LOUNGE  :  Athens Airport

 

Lounge comfort, space

3 Star Rating

Staff : Service Efficiency

3 Star Rating

Washroom, shower facilities

3 Star Rating

Staff : Enthusiasm, Attitude

4 Star Rating

Dining options / Food Quality

3 Star Rating

Staff : Problem Solving

3 Star Rating

Internet / WiFi options

4 Star Rating

Staff : Language Skills

3 Star Rating

 

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details

4 Star Rating

Service Efficiency

3 Star Rating

Comfort : Blankets, Pillows

3 Star Rating

Enthusiasm, Attitude

4 Star Rating

Inflight Entertainment

3 Star Rating

Interaction with PAX

3 Star Rating

Washroom Cleanliness

3 Star Rating

Cabin Presence thru Flight

4 Star Rating

Cabin Cleanliness / Condition

3 Star Rating

Responding to Requests

3 Star Rating

Quality of Meals served

4 Star Rating

Language Skills

3 Star Rating

Quantity of Food served

4 Star Rating

Consistency amongst Staff

3 Star Rating

Newspapers & Magazines

3 Star Rating

Personalisation of Service

3 Star Rating

 


ECONOMY CLASS  :  Aegean Airlines

AIRPORT RATINGS  :  Athens Airport

Check-In Services

4 Star Rating

Arrival Assistance

3 Star Rating

Transfer Services

3 Star Rating

Baggage Delivery

3 Star Rating

 

 

 

 

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort

3 Star Rating

Service Efficiency

3 Star Rating

Comfort : Blankets, Pillows

3 Star Rating

Enthusiasm, Attitude

4 Star Rating

Inflight Entertainment

3 Star Rating

Interaction with PAX

3 Star Rating

Washroom Cleanliness

3 Star Rating

Cabin Presence thru Flight

3 Star Rating

Cabin Cleanliness / Condition

3 Star Rating

Responding to Requests

3 Star Rating

Quality of Meals served

4 Star Rating

Language Skills

3 Star Rating

Quantity of Food served

3 Star Rating

Consistency amongst Staff

4 Star Rating

 

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