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Click HERE to expand
Jet Airways travel Summary
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GENERAL RATINGS |
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Web Site : Ease of Use |
 |
Age of Aircraft in Fleet |
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Web Site : Product information |
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Cabin Safety Standards |
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Web Site : Online Check-In |
 |
Cockpit Communications |
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Handling Delays/Cancellations |
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Airline Onboard Magazine |
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Staff Grooming & Presentation |
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Assisting Families & Children |
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FIRST CLASS |
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AIRPORT : Mumbai |
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Check-In Services |
review 2008 |
Arrival Assistance |
review 2008 |
|
Transfer Services |
review 2008 |
Arrival Lounges |
review 2008 |
|
Priority Boarding |
review 2008 |
Baggage Delivery |
review 2008 |
|
|
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FIRST CLASS LOUNGE :
Mumbai |
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Lounge comfort, space |
review 2008 |
Staff : Service Efficiency |
review 2008 |
|
Washroom, shower
facilities |
review 2008 |
Staff : Enthusiasm,
Attitude |
review 2008 |
|
Dining options / Food
Quality |
review 2008 |
Staff : Problem Solving |
review 2008 |
|
Internet / WiFi options
|
review 2008 |
Staff : Language Skills |
review 2008 |
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ONBOARD PRODUCT |
CABIN STAFF SERVICE |
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Seat Comfort |
review 2008 |
Service Efficiency |
review 2008 |
|
Comfort : Blankets,
Pillows |
review 2008 |
Enthusiasm, Attitude |
review 2008 |
|
Inflight Entertainment |
review 2008 |
Interaction with PAX |
review 2008 |
|
Washroom Cleanliness |
review 2008 |
Cabin Presence thru Flight |
review 2008 |
|
Cabin Cleanliness /
Condition |
review 2008 |
Responding to Requests |
review 2008 |
|
Quality of Meals served |
review 2008 |
Language Skills |
review 2008 |
|
Dine-on-Demand efficiency |
review 2008 |
Consistency amongst Staff |
review 2008 |
|
Newspapers & Magazines |
review 2008 |
Personalisation of Service |
review 2008 |
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BUSINESS CLASS |
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AIRPORT : JMumbai |
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Check-In Services |
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Arrival Assistance |
|
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Transfer Services |
|
Arrival Lounges |
n/a |
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Priority Boarding |
|
Baggage Delivery |
|
|
|
|
|
|
|
BUSINESS CLASS LOUNGE :
Mumbai |
|
|
Lounge comfort, space |
|
Staff : Service Efficiency |
|
|
Washroom, shower
facilities |
 |
Staff : Enthusiasm,
Attitude |
|
|
Dining options / Food
Quality |
|
Staff : Problem Solving |
|
|
Internet / WiFi options
|
|
Staff : Language Skills |
|
|
|
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Long Haul |
|
ONBOARD PRODUCT |
CABIN STAFF SERVICE |
|
Seat Comfort |
review 2008 |
Service Efficiency |
review 2008 |
|
Comfort : Blankets,
Pillows |
review 2008 |
Enthusiasm, Attitude |
review 2008 |
|
Inflight Entertainment |
review 2008 |
Interaction with PAX |
review 2008 |
|
Washroom Cleanliness |
review 2008 |
Cabin Presence thru Flight |
review 2008 |
|
Cabin Cleanliness /
Condition |
review 2008 |
Responding to Requests |
review 2008 |
|
Quality of Meals served |
review 2008 |
Language Skills |
review 2008 |
|
Dine-on-Demand efficiency |
review 2008 |
Consistency amongst Staff |
review 2008 |
|
Newspapers & Magazines |
review 2008 |
Personalisation of Service |
review 2008 |
| |
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Short Haul / Regional |
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ONBOARD PRODUCT |
CABIN STAFF SERVICE |
|
Seat Comfort |
|
Service Efficiency |
|
|
Comfort : Blankets,
Pillows |
|
Enthusiasm, Attitude |
|
|
Inflight Entertainment |
|
Interaction with PAX |
|
|
Washroom Cleanliness |
|
Cabin Presence thru Flight |
|
|
Quality of Meals served |
|
Responding to Requests |
|
|
Newspapers & Magazines |
|
Language Skills |
|
|
Cabin Cleanliness |
|
Consistency amongst Staff |
|
| |
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ECONOMY CLASS |
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AIRPORT : Mumbai |
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Check-In Services |
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Arrival Assistance |
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|
Transfer Services |
|
Baggage Delivery |
|
|
|
|
|
|
|
Long Haul |
|
ONBOARD PRODUCT |
CABIN STAFF SERVICE |
|
Seat Comfort |
|
Service Efficiency |
|
|
Comfort : Blankets,
Pillows |
|
Enthusiasm, Attitude |
|
|
Inflight Entertainment |
|
Interaction with PAX |
|
|
Washroom Cleanliness |
|
Cabin Presence thru Flight |
|
|
Cabin Cleanliness /
Condition |
|
Responding to Requests |
|
|
Quality of Meals served |
|
Language Skills |
|
|
Quantity of Food served |
|
Consistency amongst Staff |
|
|
Newspapers |
|
Personalisation of Service |
n/a |
| |
|
Short Haul / Regional |
|
ONBOARD PRODUCT |
CABIN STAFF SERVICE |
|
Seat Comfort |
|
Service Efficiency |
|
|
Comfort : Blankets,
Pillows |
|
Enthusiasm, Attitude |
|
|
Inflight Entertainment |
 |
Interaction with PAX |
|
|
Washroom Cleanliness |
|
Cabin Presence thru Flight |
|
|
Cabin Cleanliness /
Condition |
|
Responding to Requests |
|
|
Quality of Meals served |
|
Language Skills |
|
|
Quantity of Food served |
|
Consistency amongst Staff |
|
| |
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= Excellent
= Very poor