Home Page

 





We have featured below a small selection of passenger feedback supplied as part of this Onboard Cellphone usage survey.

  Onboard Cellpone Survey results


..... If they insist on allowing cell phone use on aircraft, then airlines should be obligated to provide phone booths or some type of sound-proof area for chatting.

..... There are many kinds of passenger in a closed cabin, and some want to relax or sleep inflight. I oppose using cell phone inflight. Even in case if airlines would permit passengers to use cell phones during the flight, they shall provide closed designated area or booth not to disturb resting passengers.

..... On shorthaul flights, on the early morning flights where typically a lot of business people fly, you would never get a moment's peace in the cabin because of the yaki-di-yak of phone conversation. If it was ever introduced it should be prohibitively high priced to ensure that people did not spend the time small talking.

..... On a flight of 12 hours the potential to have a 747 full of mobile phones constantly chiming would be horrendous!

..... Our lives are blighted enough with the expectation of being on call via mobiles at all times. They are intrusive to the user and to any person who is in the vicinity of them. I certainly do not need or want my personal time, space and time on an aircraft to be interrupted by darn mobile phones and the users of them. Keep them off aircraft - please!

..... The airplane environment is already an acoustically aggressive one without the incessant ringing of cell phones. Few people really, really need to be on the phone during a flight, be it short or long haul. If they really needed that, you would see them using the onboard phones a lot more often. That's why I say a resounding "NO" to cell phones onboard any flight. Should that happen anyway, all passengers should then get complimentary noise-cancelling headsets.

..... When in the air, it is the only time you actually have to yourself without being bothered. All one needs is to to try and sleep on a long- haul flight beside a yapper. Air Rage cases would go up.

..... It's bad enough we're disturbed by chatty people in restaurants, shopping malls and even meetings. I can't imagine sitting next to one of those compulsive talkers for 3 or more hours.

..... Existing if expensive skyphone on longhaul meets urgent needs; mobiles would become invasive social environment affecting all of us who want to sleep, relax, or work. Look at the experience in lounges.

..... The background noise level on planes is already very high and people using phones will shout.

..... Air travel should be calm and peaceful, cell phones on board of planes will be an outright nuisance (in restaurants as well). The airline which does NOT permit cell phone use, gets my business.

..... It would be difficult and unfair to expect cabin crew to oversee the use of phones - particularly regarding people's voice volume. Aircraft cabins are too confined an environment and I don't want to listen to anyone else's conversation.

..... In the crowded confines of an airplane, multiple cell phone conversations (many of them inane, and annoying) would make the air travel very unpleasant. People tend to talk loudly on cell phones and relay information that is often of interest only to themselves, and maybe the other person in the phone call. Multiple phone conversations of this nature would simply raise the raise level and the irritability factor. Airplane seat mates are always a gamble - some are good and some are not. Add cell phone conversations to the mix and incidences of air rage will increase. The is a level of general dissatisfaction associated with the airlines due to small seats, limited legroom, limits on carry-on luggage, food vs. no food, etc. Cell phones on flights will just be another annoyance.

..... It is a sad reflection on modern times that this is even an issue, and that people feel they cannot sit through even the longest flight without 'needing' to use their mobile. Why can they not just sit tight and wait? And even if their are no safety issues to prevent the use, its plain rude to sit having a conversation and forcing everyone around you to listen. Other passengers should be considered, nervous flyers would undoubtedly be made more so by someone wittering away on a flight.

..... Totally oppose to this especially on long-haul flights since one of the main purpose is to get some rest or to carry out some work before arriving. Maybe airlines can create a special corner for passengers wishing to use their cellphones. Being 35000 ft in the air is one of the last place where peace and quiet would be appreciated.

..... Cellphones are totally unnecessary on planes. We have managed for years without them. One of the few pleasures of flying is being in a place where we are not incessantly aggressed by irritating rings and people shouting so loudly that you would think they would be audible without a phone anyway

..... Would be like phones in restaurants except that the close proximity to other passengers means extra annoyance.

..... If we think we've seen road rage and stressed out passengers, just wait until we have to listen to our fellow passengers talking on their phones.

..... We got rid of smoke (cigarette) pollution on airplanes. Please, do not introduce noise pollution (cell phone). There are more advantages than disadvantages to be cut off from the rest of the world for a few hours.

..... Sitting next to someone on the train, telling the world that they are on a train is bad. But at least you can move to another carriage. Being strapped in next to someone (especially business men getting excited) would be living hell.

..... Planes are the only place where cellphones don't ring nowadays. If people start using them, forget any hope of sleep.

..... The thought of being on a long flight and somebody using their mobile phones is just awful, there would be no peace whatsoever, be it from people talking or from incessant text messaging/emailing.

..... The complete inability of people to talk softly when using a cell-phone would mean an enormous amount of noise and unnecessary disruption to other passengers if people could use their cell phones. Passengers, particularly on long haul flights choose to rest and sleep at different times and this would be severely compromised if cell-phones were being used.

..... I treat the time on an aircraft as "thinking" or sleeping time - with the differences in time zones I don't want to get woken up, or interrupted by phones.

..... If there was a particular area designated to the use of mobile phones so it doesn't disturb other passengers then I would say that would be fine - but I do not want to sit and listen to someone else's conversation, especially if they love the sound of the their own voice!

..... This would mean that the last bastion of peace & quiet and the ability to read uninterrupted would be lost forever in favour of the banaal crap that people seem intent on boring one another with at their own expense. "I'm on a train " becomes "I'm on an airplane" followed by minute detail of where they are going etc. God help us!

..... To allow passengers to use mobiles during a long flight, particularly at night, would be disruptive to sleeping passengers. Mobile phone users tend to speak louder in normal environments - in a cabin environment this could be terrible.

..... Its bad enough on other types of transport. People shouting into a mobile, "I'm on the plane" is just too much.

..... It is nice for once not to be contactable, and aeroplanes are one of the last places where this is possible.

..... Our society has become unbelievable in regards to cell phone etiquette. If cell phone use does ever become allowed on flights it should only be in an onboard phone booth.

..... The cabin of a plane is one of the last places on earth that remains cell phone free. Many people use the cell phone unnecessarily and the other 200+ passengers would not be able to avoid hearing the conversations. Air travel is uncomfortable enough without making it even worse.

..... The proximity of passengers in an airplane precludes the use of cell phones, even when using headsets. Cell phone use on airplanes will lead to frustration, complaints, fatigue and dissatisfaction with both the offender and the airlines that allow it. Many cell phone users ignore any sort of etiquette or politeness, and will not adhere to any policy dictated by an airline other than prohibited use. I would be happy to pay more to fly on a cell-phone-free airline.

..... If mobile phone usage is to be allowed, segregate the phone usage to a designated part of the plane, as in the former "smoking section" days, to let others have some peace on the flight.

..... Use of cell phones in flight would ruin one of the few times where you can get lost in your own thoughts.

..... We have enough air rage today. Why should anyone put up with some inconsiderate person yapping on his/her phone like s/he's married to it? And to those folks who take their work away from work, relax. It's the only part of your business trip in which you can do so.

..... Being in a flying tube with minimal toilets, no food, and tight seating is trying enough for one's temper. It would be a vile mistake to add the cacophony of cell phone ringtones, let alone the passengers trying to out volume each other's scatological cell phone conversations.

..... Cell phone conversations can be very disruptive and annoying especially if they are of a personal nature and if one is trying to sleep or read. Many people talk far too loudly without consideration for others.

..... The thought of having the guy next to me chatting away loudly to someone else is not something I'm looking forward to. Its one of the more irritating points of train journeys. At least your seat is not that close on a train.

..... The last thing I want to listen to on a plane are inane and imbecile phone conversations. Please spare me!

..... I find conversations on cell phones in public highly intrusive and extremely irritating. Given the current technology, people will be shouting down these handsets in order to be heard. Definitely against this idea!!

..... I found it very annoying to be forced to listen to people's indiscreet telephone conversations in public space. Imagine to have to listen to that/being disturbed by that during a 10+hours flight?

..... It can be difficult enough to get some peace and quiet on a flight without the thought of dozens of passengers shouting down their mobile phones for hours on end, remembering that one cannot escape from it. I feel the issue is akin to smoking on a plane insofar that it is anti social and a few hours without being able to use a phone is hardly an inconvenience!

..... I simply feel that since there is already a good deal of "road"-type rage onboard airlines with the downturn in customer service, etc., the last thing needed to stress people out is the idea of being able to use a cell phone. Many will not, which means they will have to listen to the constant chatter of those around them, and considering rudeness is becoming more and more apparent in society, I just foresee the possibility of arguments and fights on flights. We have those now that don't even want to turn off their computers when the flight is preparing to land; we have kids playing video games without having them on mute or not using headphones. Are we now going to have quiet sectors on flights? Non-cell phone flights? Just keep the policy as is: let people use their phones until the flight begins or until they are in the gate and end it at that.

..... I would only be in favour of cellphone use if there was a dedicated section of the aircraft or certain dedicated times when they can be used during a long haul flight

..... The thought of being trapped in a chair for even 1 hour while the person next to me jabbers away on his/her mobile phone horrifies me. Look at what happens in trains or buses, do we really want such noise pollution on aeroplanes as well? What happens on red-eyes when one is trying to sleep. Please, please don't.

..... Just realize how many gossiping, trash talking loud people, you will have to put on with through a 9 hour flight. Its just that planes are too small, and lets face it, no one wants to sit through 9 hours, in a small space with a bunch of cellphones going off every second.

..... As everyone shouts when using mobile phones on public transport, I see no difference on aircraft. I recently was on a 2 hour US domestic leg & the woman behind talked the whole way. Everyone could hear 2 rows forward & back. For long haul they MUST be banned otherwise how would people be able to sleep. There is no reason why someone can't switch off for 8 hours. What do they do when they sleep.

..... Everybody knows how unbelievably annoying it is to have somebody on the bus or the train or at the office just yell at the top of their voice over their cell phones for all to here. I think its just stupid to let that kind of behavior onto airplanes where there is a lot less personal space.

..... Cell phones would be a tremendous annoyance if allowed to be used on an aircraft. It's bad enough when one is on the train for a relatively short journey to work or home, but to be captive on an aircraft would be dreadful.

..... I don't believe there is a safety issue but it would be very irritating to other passengers.

..... I don't mind the current rule in the US of being able to use your phone as soon as the plane lands, but cannot abide the thought of people using their phones in the air.

..... I think we should have quiet zones in the plane for people who do not want to listen to the cell phone. I think on long haul flights there should be a "talk zone" where they are able to talk in a certain area outside their seats so not to disturb others in stuck in their seat.

..... The thought of listening to passengers in inane conversation at the tops of their lungs sends shivers down the spine of this very frequent flyer.

..... The security issues aside, the allowance of cellphones usage in planes will open the flood gates to constant noise pollution in planes! People get bored in planes and will easily want to pick up the phone and make calls, and if there was no cost disincentive to make calls, multiple passengers will be on the phone for hours and contributing to horrible noise pollution in a confined area. It would make it even more difficult for FA to attend to some already unruly passengers

..... We've got to overhear all this crap on the ground. Flying has become such a chore, but at least you don't have to hear your seatmate talk about his or her marital. No cell phones onboard.

..... Using cellphones in enclosed public spaces is anti-social. It would drive me mad if the person sat next to me was babbling into thin-air throughout a journey. If they are to be permitted on planes then their use should be restricted to special areas such as on the French TGV's

..... Flights are stressful enough with added security and less quality service from airlines. The disruption and irritation of allowing passengers to use their cell phones would increase these stress levels. Imagine a flight with the constant "hi ya" of received calls keeping passengers awake. There would definitely be more incidents of air rage if the use of cellphones is permitted.

..... Aircraft cabins are a sanctuary away from the inconsiderate individuals who inflict their lives upon us when using their mobile phones. Let's keep it that way!

..... As in the US, I think cellphones should be able to be used up until the cabin doors are closed. I like to sleep on flights as I travel a lot and, sometimes short haul flights are connections to/from long haul. The idea of being interrupted by cellphones going off is something I wouldn't want to contemplate - or tolerate.

..... I have no objection to cell phone use while on the ground, before the doors close, or upon landing, as soon as the plane touches down (Alaska is very good about what it allows). But once in the air, I do not want to be subjected to what is typically an incessant and inane jabbering on phones.

..... Using a cellphone on a plane is as intrusive as smoking. There will always be some idiot who wants to use their cellphone when everyone else wants to sleep.

..... Cellphones will become a pain to other customers. Ringing all the time and people constantly talking. Some people just never think about others and become a pain. I've found this on other public transport IE trains coaches, buses.

..... Crying babies, people snoring loudly, sitting in a seat with a tiny pitch behind someone who insists on reclining right back into your face - as if this wasn't bad enough, please don't also let us have to suffer the sounds of umpteen different ring-tones plus having to listen into other peoples conversations

..... The last thing I need on a flight is to have a cabin full of loud people yacking on their cell phones with no regard for the people around them. If the time I spend in the lounges before the flight is any indication, then it would be a madhouse if airlines started allowing cell use onboard.

..... Once any room is given on this issue peoples privacy will be destroyed on all flights.

..... Being in a confined space such as an aircraft with people talking loudly (without being able to escape from them) would be a nightmare

..... I would not have a problem with a cell phone section, much like the old smoking section on planes. I fear, however, being on a transcon flight and having the persons next to me on his/her phone for the much of the flight. Whether in coach or first, the distraction is equally annoying.

..... There is hardly anywhere in the Western world where you can escape cell phones. Flying can be a big enough ordeal even without the inane "must keep in touch with base" moronic chatter typical of many cell phone users. (Yes, I DO have a cell phone.)

..... It will be a poor decision for airlines to allow this because of how it will affect other passengers in a negative way.

..... It is clear that cell phone use would be very disruptive of the peace of other in the cabin. I like to work or sleep on flights and don't want anybody screaming into his cell phone near me. Only today's blanket prohibition will be effective in preventing abuse.

..... Cell phones are a bane of public life, they are supposed to be for private use, and that's where they should stay, private. I'm fed up of hearing other peoples conversation, peace is what we want. Aircraft are one of the few places we know that we can have that, let's keep it that way.

..... On the A380, special cell-phone areas should be set up to avoid disturbing fellow travelers.

..... The last thing I want to do is sit next to someone who is talking on their phone the entire trip.

..... I definitely oppose the use of cell phones on airlines - enough banter and conversation already. I like to relax and clear my mind while flying. There's no reason people need to be on the phone for the few hours it take to fly.

vThe airlines could create acoustically isolated "phone booths" in each cabin from which cell phones could be made. Otherwise, there should be no cell phones allowed on board. Amtrak has the experience to justify that.

..... It shows that people would have no further sense of manners when it comes to cell phones. I already dread it sitting next to some guy on a bus that talks loud enough that the whole bus has to hear what's going on in his life. Now imagine it having to sit next to the same person on a fully loaded 757 for four plus hours.

..... When people use their phones on the buses for 30 minutes it drives most people mad. People on phones, as they have one ear blocked, tend to speak at a higher volume and it disrupts the passengers around them. I personally wouldn't fly with an airline that allowed mobile phones. If there was an airline on the same route that doesn't have this feature, I'd fly with them.

..... Totally opposed to the idea. Flights are one of the few places left where mobiles can't be used and for that I am truly grateful.

..... If they are going to permit the use of cell phones they should provide 'booths' and only permit the use in the booth. Elsewhere they should be jammed, as they are increasingly in French cinemas.

..... I find it extremely annoying on trains and in restaurants, therefore, please not on aircraft .... especially long haul.

..... It would be yet another place that is invaded by the constant, annoying sound of ring-tones.

..... People speak much louder on a mobile telephone than they do in normal conversation, the use of mobile phones on a flight with 300+ other passengers would be intolerable unless kept separate from other passengers.

..... The airline cabin is the last bastion of silence from abusers of mobile (cell) phones who invariably shout, don't talk, and make life misery for those around them.



IMPORTANT NOTE

Please note that these comments cannot be copied, reproduced or used by any third party without the prior consent of SKYTRAX Research



top

back to top


| Home| Airline Opinions | Legal Notice |Airline Ranking| Airport Ranking | Advertise| Surveys| Site Map | Contact Us| Links |

© 1999-2008 Copyright Skytrax