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Skytrax Airline of the Year is the established, global barometer of passenger
opinions about airlines around the world. Free of outside or financial
influences, it is the only airline survey that achieves a truly worldwide
audience - comprising more than 94 different respondent nationalities in 2005.
This, the world's "largest" passenger survey, was conducted over an 11 month
period (June 2004 - May 2005), and the final total of eligible survey
nominations was 12,334,283.
Survey responses represent an increase of more 1.5 million extra survey
interviews, compared to the 2003/4 levels.
Unlike other airline surveys, Skytrax Airline of the Year is not focussed on one
specific sector of the passenger market. It compasses a wide mixture of
passenger types - business customers who may be more familiar with the front-end
of the aircraft (First/Business class), and most importantly, the large majority
of global air travellers who travel Economy class, be it leisure or business
travel.
Full Survey Results
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