Buddha Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 16 reviews
4/10
No Skytrax Rating
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1/10

“arrogant behaviour”

(India)

Trip Verified | We had a flight from Pokhara to Kathmandu as per the image attached, it got delayed by 2 hours, we missed our international flight from Kathmandu and lost 50000INR. It's not unforgivable as weather conditions are out of anybody's control. But what made us feel bad was the arrogant behaviour from the man in charge of the boarding gate. He was so rude on my enquiry about the delay that we felt as if we were beggars travelling free of cost in your flight. So, I would like to remind you people that you should refrain from appointing such merciless ones on your counters. Afterall, we spent our hard earned money for your flight! So at least ask them to be sympathetic on the flight delays that are going to happen in the future.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RoutePokhara to Kathmandu
Date FlownNovember 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
2/10

"The worse experience"

(Nepal)

Not Verified |  Counter attendant in Kathmandu have no manners while dealing with passenger. The worse experience while traveling with Budhha Air.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKathmandu to Janakpur
Date FlownAugust 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Worst service and worst passenger handling"

(Nepal)

Trip Verified | Such a shameless worst service I have ever taken. I have chosen Buddha Air 3 times up to now and Buddha Air is always delayed. 1.5 hrs delayed and they kept us inside the bus for the whole 1.5 hrs in this heat. They said they were maintaining the tire first and they said their airplane’s door needed maintenance again. February 2, 2023 is going to be my last flight with Buddha Air. Worst service and worst passenger handling. The crew members don’t even know how to handle the crowd. Buddha Air - never again.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteKathmandu to Bharatpur
Date FlownFebruary 2023
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
3/10

"flights has been delayed"

(United Kingdom)

Trip Verified | Each and every time this airlines flights has been delayed by minimum of 30 minutes. If thats the case then they must early inform all the passenger either by email or by a text to their respective mobile so that we dont have to wait inside an airport for over more than 2 hours. I had a flight in 01 feb 2023 at 1045 and now the flight has been merged with 1145. At least they could early inform. What a shame to Buddha Air. Customer satisfaction is in negative level.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePokhara to Kathmandu
Date FlownFebruary 2023
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Unprofessional customer service"

(Nepal)

Trip Verified | Worst airline. I will not fly any more with this airline. Unprofessional customer service. Feel ashamed to say it’s my country airlines
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKathmandu to Pokhara
Date FlownJanuary 2023
Value For Money 12345
no
3/10

"lack of efficient communication"

(Nepal)

Trip Verified | Very inconvenient, lack of efficient communication. Buddha air should value their customers and theirs time. I had multiple travels last month all of those flights were 1-2 hours late. It would be helpful if they can announce incase of those scenarios for elderly customers.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBharatpur to Kathmandu
Date FlownNovember 2022
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
no
1/10

"unprofessional and unorganised"

(Germany)

Not Verified | Bad experience: we had other flights too and were always late: unprofessional and unorganised at the airport counter: will never fly again with this airline.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBhairawa to Kathmandu
Date FlownApril 2022
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Disgusting and unprofessional"

(Nepal)

Not Verified | Biratnagar to Kathmandu. I waited for 5 hours just to be notified that my flight was cancelled. I arrived airport at 1600 to catch my 17:25 hrs flight, we kept on asking if our flight was ready they told us our flight was being held but surely we would fly at 1800 hrs. But it was around 2100 hrs after boarding they told us our flight was cancelled as the pilot told his time was up! Disgusting and unprofessional.
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteBiratnagar to Kathmandu
Date FlownOctober 2019
Ground Service 12345
Value For Money 12345
no
3/10

"Flights are always delayed"

(Australia)

Trip Verified | Bharatpur to Kathmandu. Flights are always delayed and you often can't even find online updates. Basically, you arrive to the airport in the morning and the delay can be anything from 2 hours to 5.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBharatpur to Kathmandu
Date FlownOctober 2019
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
3/10

"No updates on board"

(Canada)

Trip Verified | Pokhara to Kathmandu. 12h35 pm take off time. Now nearly 4 pm. No updates on board. Simply states delayed. Total BS. Nobody can provide us info. Meanwhile Yeti airlines has been flying to KTM since we have SAT here.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RoutePokhara to Kathmandu
Date FlownMay 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
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